Hotel X Toronto, a Destination by Hyatt Hotel

Hotels
Destination by Hyatt
9.2 (751 reviews)
111 Princes' Boulevard , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great amenities
Excellent service
Cons:
High prices
Inconsistent room rates

Categories

Cleanliness
8.84
The rooms were clean and exactly as described; however, some guests reported issues with water pressure.
Service
9.81
Service was excellent from check-in to room service, with friendly and professional staff.
Location
9.35
Great location for attending events; proximity to the airport was a bonus.
Room Quality
9.3
The rooms were amazing, big, clean, and well-appointed.
Amenities
9.33
Outstanding amenities including a heated rooftop pool and fantastic restaurant options.
Value for Money
8.29
While generally a great value, some guests felt the cost was high compared to the rates they observed for similar rooms.
Food and Beverage
9.34
Food quality was excellent with generous portions; numerous dining options available.
Overall Experience
9.31
The overall experience was exceptional, making it a perfect place for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:19

Property Description

Luxurious Waterfront Retreat

Exceptional Rooftop Hospitality: Enjoy stunning city skyline views and exceptional service at Hotel X Toronto's rooftop facilities.

Guerlain Spa & Wellness: Indulge in luxury at the Guerlain Spa with unique treatment rooms, beauty boutique, and relaxation lounge overlooking the lake.

Elegant Accommodations & Suites: Experience comfort in elegantly designed guest rooms with premium amenities and enjoy exclusive perks in the suites including daily breakfast and turndown service.

Experience luxury and convenience at Hotel X Toronto. Book now for an unforgettable stay.

Important information:

Please note the hotel's entrance is located at the intersection of Lakeshore Blvd and Newdfoundland road.

The card and cardholder utilized to make this reservation, must be present at check-in along with valid government issued photo ID. An exception will only be made if the guest presents a signed authorization form with valid government issued photo ID from the cardholder, along with a signed copy of the front & back of credit card.

The resort fee includes:
- High-speed WiFi
- 24-hour access to 10XTO gym
- En suite bottled water
- Access to property's film series and screening room (based on availability)
- Business center access
- Year-round, heated rooftop swimming pool

During the summer months (June – September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments from 7am - 11pm and can be made upon check-in. We do our absolute best to ensure everyone has an opportunity to enjoy the pool however popular times may not always be available.

Beginning January 1, 2025, the check-in time at Hotel X Toronto will be adjusted to 4:00 PM EST

The swimming pool will be unavailable for guest use due to annual maintenance from April 9th to April 30th, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 751 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
S
Samuel couple gb
10
2026-07-04 via Nuitee
K
Kari couple ca
10
Amar
Pros:

Staff were friendly and efficient. Delicious food at Roses and room service.

Cons:

Too many Croatia fans. lol

2026-07-04 via Nuitee
K
khashayar couple ca
10
2026-07-04 via Nuitee
A
Antonia couple us
10
Excellent location and property. Extremely helpful staff!
Pros:

Excellent location for the World Cup.

Cons:

A bit pricey but that was expected given the location and event.

2026-07-04 via Nuitee
L
Lucy couple ca
10
2026-07-04 via Nuitee
L
Lindsey couple ca
10
2026-07-03 via Nuitee
V
vitor couple pt
7
2026-07-03 via Nuitee
T
TJYYZACC NONE Toronto, Ontario
10
Very satisfied
Pros:

The proximity to the RBC Amphitheatre can’t be beat and the hotel itself is really a wonderful place, so if you’re going to a concert, an overnight stay is a great way to treat yourself. The rooms are great, the cleanliness is top notch and the amenities are excellent. You do have to book time at the pool in the summer, but it wasn’t an issue for me on a weekday afternoon. Would highly recommend coming here.

2026-07-02 via Tripadvisor
J
Jacobs solo_traveller ca
10
Great place in Toronto to stay!
Pros:

Hotel is beautiful!! Views from room were amazing!! Location might be the best part, so close to great venues!!! Great stay!!

Cons:

Elevator card access to select floor, witnessed multiple occasions where guests struggled to get your floor selected in time. Also couldn't figure out the in room coffee machine, gave up after using to pods. Went down stairs and had an excellent coffee from your café X I think its called. Coffee was great, and so was the service!!!

2026-07-02 via Nuitee
S
Sophie couple ca
7
Good location for going to concerts at the RBC Centre
Pros:

Proximity to concert venue

Cons:

Difficulty to book the swimming pool (they could not give me just 1 hour. Wi-Fi is not secure. Old carpet in the bedroom.

2026-07-02 via Nuitee
R
Ramilijaona family_with_children ca
8
Pros:

La vue

2026-07-02 via Nuitee
V
Valerie couple ca
10
Chic moderne confortable neuf
Pros:

Ultra moderne propre

Cons:

Rien

2026-07-02 via Nuitee
K
Kathryn couple us
10
2026-07-01 via Nuitee
K
Kasia family_with_children ca
10
Pros:

Well located, very clean and super comfortable beds with quality cotton bedding and amazing quality pillows and duvet. Like home.

2026-07-01 via Nuitee
K
Ke couple ca
10
2026-06-30 via Nuitee
R
Ryan couple ca
10
2026-06-30 via Nuitee
P
Peter solo_traveller au
9
2026-06-29 via Nuitee
F
Fernandez couple ca
10
2026-06-29 via Nuitee
D
Dadie family_with_children ci
9
Pros:

J’ai aimé le cadre de l’hôtel, l’acc

2026-06-28 via Nuitee
A
Ante solo_traveller hr
10
2026-06-28 via Nuitee