Hotel X Toronto, a Destination by Hyatt Hotel

Hotels
•
Destination by Hyatt
8.9 (621 reviews)
111 Princes' Boulevard , Toronto , CA
+1 855-943-9300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location for events and easy access to city
Very friendly, professional and helpful staff
Comfortable, modern and spacious rooms with great beds
Wide range of amenities (rooftop pool, spa, gym, shuttle/house car, gallery)
Clean and well-maintained rooms
Convenient transport options (house car/shuttle)
Cons:
Paid parking despite room booking
Breakfast issues (restaurant opening late, grab & go only, paid sparkling water)
Perceived as expensive/overrated by some guests
Elevator queues at busy times
Cafe closes too early
Occasional staff lapses in explaining charges leading to billing concerns
Minor issues like scratchy towels and Uber finding the entrance

Categories

Cleanliness
9
Multiple reviews note rooms were cleaned and well maintained; one guest explicitly said it was 'clean' (Rendben volt tiszta).
Service
9.8
Widespread praise for staff: described as excellent, professional, welcoming, exceptionally courteous and helpful; a manager named Mauricio highlighted. A minority noted some staff did not fully explain charges.
Location
9.8
Very strong positives about location (close to Enercare Center, CNE, walkable to city/coastal path); repeatedly called 'great' or 'perfect' for events.
Room Quality
9
Rooms described as comfortable, modern and spacious with very comfortable beds and regular housekeeping; a minor note about slightly scratchy towels.
Amenities
9.7
Many amenities praised: rooftop pool, restaurants, spa, gym, shuttle/house car, art gallery/screening room and movie theatre; gym called 'incredible'.
Value for Money
7
Several guests complained about price: calls of 'too expensive/overrated', paid parking despite having a room, and concerns about overcharging at breakfast.
Food and Beverage
7.8
Mixed feedback: strong praise for restaurants but multiple issues with breakfast operations (late opening, grab & go), paid sparkling water and limited menu selections; café closing early noted.
Overall Experience
9.1
Overall very positive sentiment across reviews: many 'excellent', 'amazing' stays and explicit recommendations, tempered by some operational and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Waterfront Retreat

Exceptional Rooftop Hospitality: Enjoy stunning city skyline views and exceptional service at Hotel X Toronto's rooftop facilities.

Guerlain Spa & Wellness: Indulge in luxury at the Guerlain Spa with unique treatment rooms, beauty boutique, and relaxation lounge overlooking the lake.

Elegant Accommodations & Suites: Experience comfort in elegantly designed guest rooms with premium amenities and enjoy exclusive perks in the suites including daily breakfast and turndown service.

Experience luxury and convenience at Hotel X Toronto. Book now for an unforgettable stay.

Important information:

Please note the hotel's entrance is located at the intersection of Lakeshore Blvd and Newdfoundland road.

The card and cardholder utilized to make this reservation, must be present at check-in along with valid government issued photo ID. An exception will only be made if the guest presents a signed authorization form with valid government issued photo ID from the cardholder, along with a signed copy of the front & back of credit card.

The resort fee includes:
- High-speed WiFi
- 24-hour access to 10XTO gym
- En suite bottled water
- Access to property's film series and screening room (based on availability)
- Business center access
- Year-round, heated rooftop swimming pool

During the summer months (June – September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments from 7am - 11pm and can be made upon check-in. We do our absolute best to ensure everyone has an opportunity to enjoy the pool however popular times may not always be available.

Beginning January 1, 2025, the check-in time at Hotel X Toronto will be adjusted to 4:00 PM EST

The swimming pool will be unavailable for guest use due to annual maintenance from April 9th to April 30th, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.9
Based on 621 reviews
Cleanliness: 9
Service: 9.8
Location: 9.8
Room Quality: 9
Amenities: 9.7
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 9.1
L
Lejic • couple • ca
10
The perfect hotel for a romantic getaway!
Pros:

The hotel is beautiful and easy to get to. Our room was specious and offered views of the lake, unfortunately some construction there. Staff were very nice and accommodating. We also has dinner there and it was fantastic!

2026-11-07 • via Nuitee
E
Erwin • couple • ch
8
2026-11-05 • via Nuitee
M
Minoli • solo_traveller • ca
9
2026-11-05 • via Nuitee
L
Loren • couple • ee
10
2026-11-02 • via Nuitee
G
Gabriele • couple • ca
9
2026-11-02 • via Nuitee
D
Daniel • couple • ca
9
2026-11-01 • via Nuitee
S
stefan • couple • ca
10
2026-10-31 • via Nuitee
R
Rachel • family_with_children • it
8
2026-10-30 • via Nuitee
N
Naomi • couple • ca
10
2026-10-29 • via Nuitee
A
Andres • solo_traveller • do
8
Excelente ubicación para atender un evento en el Enercare Center.
Pros:

El hotel es perfecto si se va a atender una convención en el Enercare Center, que se encuentra a 5 minutos caminando del hotel.

Cons:

La experiencia del desayuno: el restaurante no abrió a las 7 am como estaba pautado, por lo que tuve que optar por un grab & go que era el único disponible.

2026-10-28 • via Nuitee
R
Ramón • family_with_children • es
9
2026-10-27 • via Nuitee
E
Emmanuel • couple • fr
10
2026-10-26 • via Nuitee
G
Garber • couple • gb
10
Pros:

Location is great

Cons:

Paid parking despite having a room

2026-10-26 • via Nuitee
L
Loro • couple • ca
10
Sensational
Pros:

Everything

Cons:

Nothing

2026-10-25 • via Nuitee
D
Devin • extended_group • ca
8
2026-10-25 • via Nuitee
E
Eskindir • solo_traveller • et
7
Nice location but too expensive and overrated
Pros:

Locations

Cons:

Its over rated and too complicated for staying including the checkin process and the prices

2026-10-24 • via Nuitee
F
francois • extended_group • ad
9
Très bien
Pros:

Belle chambres si vous êtes en hauteur, moderne et spacieuse .

Cons:

Trop d’attente pour récupérer le véhicule

2026-10-23 • via Nuitee
E
Ereka • solo_traveller • ca
7
2026-10-22 • via Nuitee
P
PETRO • solo_traveller • ca
10
2026-10-20 • via Nuitee
D
Dawn • couple • gb
9
Four nights in Toronto
Pros:

Our stay at Hotel X Toronto was amazing, the location was great and the hotel facilities were great. The location was a little away from the city centre but that is what made it nice and it was still walkable into the city especially along the coastal path. Also if you didn't want to walk the hotel provided a house car for drop offs within a 5k radius.

Cons:

It's a shame that I couldn't stay longer

2026-10-19 • via Nuitee