Hotel X Toronto, a Destination by Hyatt Hotel

Hotels
•
Destination by Hyatt
9.2 (797 reviews)
111 Princes' Boulevard , Toronto , ca
+1 855-943-9300

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great amenities
Excellent service
Cons:
High prices
Inconsistent room rates

Categories

Cleanliness
8.84
The rooms were clean and exactly as described; however, some guests reported issues with water pressure.
Service
9.81
Service was excellent from check-in to room service, with friendly and professional staff.
Location
9.35
Great location for attending events; proximity to the airport was a bonus.
Room Quality
9.3
The rooms were amazing, big, clean, and well-appointed.
Amenities
9.33
Outstanding amenities including a heated rooftop pool and fantastic restaurant options.
Value for Money
8.29
While generally a great value, some guests felt the cost was high compared to the rates they observed for similar rooms.
Food and Beverage
9.34
Food quality was excellent with generous portions; numerous dining options available.
Overall Experience
9.31
The overall experience was exceptional, making it a perfect place for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:19

Property Description

Luxurious Waterfront Retreat

Exceptional Rooftop Hospitality: Enjoy stunning city skyline views and exceptional service at Hotel X Toronto's rooftop facilities.

Guerlain Spa & Wellness: Indulge in luxury at the Guerlain Spa with unique treatment rooms, beauty boutique, and relaxation lounge overlooking the lake.

Elegant Accommodations & Suites: Experience comfort in elegantly designed guest rooms with premium amenities and enjoy exclusive perks in the suites including daily breakfast and turndown service.

Experience luxury and convenience at Hotel X Toronto. Book now for an unforgettable stay.

Important information:

Please note the hotel's entrance is located at the intersection of Lakeshore Blvd and Newdfoundland road.

The card and cardholder utilized to make this reservation, must be present at check-in along with valid government issued photo ID. An exception will only be made if the guest presents a signed authorization form with valid government issued photo ID from the cardholder, along with a signed copy of the front & back of credit card.

The resort fee includes:
- High-speed WiFi
- 24-hour access to 10XTO gym
- En suite bottled water
- Access to property's film series and screening room (based on availability)
- Business center access
- Year-round, heated rooftop swimming pool

During the summer months (June – September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments from 7am - 11pm and can be made upon check-in. We do our absolute best to ensure everyone has an opportunity to enjoy the pool however popular times may not always be available.

Beginning January 1, 2025, the check-in time at Hotel X Toronto will be adjusted to 4:00 PM EST

The swimming pool will be unavailable for guest use due to annual maintenance from April 9th to April 30th, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 797 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
S
Sekou • solo_traveller • sn
9
2026-07-24 • via Nuitee
A
Allan • couple • ca
8
2026-07-23 • via Nuitee
G
Giuseppe • couple • ca
8
2026-07-21 • via Nuitee
M
MAHAROUF • family_with_children • ne
9
Great location for familities. My children enjoyed the basketball court and table-tennis.
Pros:

My children enjoyed the sport facilities, especially the table-tennis and basketball court.

Cons:

Nothing

2026-07-21 • via Nuitee
H
Hurye • extended_group • ca
1
2026-07-21 • via Nuitee
K
Kaitlin • couple • ca
8
2026-07-21 • via Nuitee
R
Richelle • extended_group • ca
8
Cons:

Furniture was a bit worn out. Wish there was ice machines on floor

2026-07-21 • via Nuitee
D
Daniel • couple • us
10
2026-07-21 • via Nuitee
W
Wendy • couple • ca
10
2026-07-20 • via Nuitee
L
Lisa • couple • ca
10
Pros:

Location

2026-07-19 • via Nuitee
D
Dominic • couple • gb
7
Stefan was an angel, great beds, sup-par pool experience
Pros:

We loved Stefan at reception - he was wonderful. Amazing beds, great air con and very comfortable room. Gym facilities were also fantastic.

Cons:

Pool hours is a little annoying and the experience was underwhelming. Staff were not great at the pool, service was very poor which made the already limited experience further so. Such a shame as elsewhere people were great; but just sub standard - and you left so much money on the table.

2026-07-19 • via Nuitee
S
Scott • extended_group • ca
9
2026-07-19 • via Nuitee
L
LUKA • solo_traveller • hr
10
2026-07-18 • via Nuitee
J
Jeremy • solo_traveller • ca
8
2026-07-17 • via Nuitee
P
Peter • couple • ca
9
Staff were very accommodating and friendly. Very clean rooms and facilities
Pros:

Very close to everything

Cons:

Pool chairs should have a time limit due to size of area

2026-07-17 • via Nuitee
D
Dadie • family_with_children • ci
10
2026-07-16 • via Nuitee
B
Brittany • solo_traveller • ca
10
2026-07-16 • via Nuitee
T
TRACY • couple • ca
10
Definitely will be back!
Pros:

Very clean, trendy, staff was very friendly

Cons:

No complaints

2026-07-15 • via Nuitee
B
Bonnie • solo_traveller • us
10
Beautiful Hotel
Pros:

Close to concert venue.

2026-07-15 • via Nuitee
T
Thanawala • family_with_children • us
10
2026-07-14 • via Nuitee