Facilities

Boat tours nearby
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Hot springs nearby
Books
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable room
Cons:
Room was a little hot

Categories

Cleanliness
9.24
The room was very clean and well maintained.
Service
9.71
Lovely helpful staff who go out of their way to help you.
Location
9.75
Brilliant location on the edge of the Old Town in San Sebastian.
Room Quality
9.2
The room was comfortable and the bed was great.
Amenities
9.23
Small breakfast/bar area with great food.
Value for Money
9.19
Paid for a bigger room and received good value.
Food and Beverage
9.24
Food in the breakfast/bar area was great.
Overall Experience
9.61
Despite minor issues, would stay again and recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Recreational Opportunities
Enjoy activities such as renting bicycles and take advantage of amenities like complimentary wireless internet and concierge services.

Dining Options
Indulge in delicious meals at the hotel's coffee shop or snack bar. Don't miss the opportunity to savor cooked-to-order breakfasts every day.

Featured Amenities
Experience seamless check-in and check-out with express services. Benefit from conveniences like dry cleaning, a shuttle service, and onsite parking.

Book your stay at Hotel SANSEbay for a centrally located beachfront experience in San Sebastián. Unwind just steps away from Monte Urgull and Donostia-San Sebastian Aquarium.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 196 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
M
Miguel Angel • family_with_children • mx
10
2026-07-25 • via Nuitee
L
Lisa • family_with_children • gb
10
2026-07-24 • via Nuitee
I
Ignacio • couple • ar
8
2026-07-24 • via Nuitee
B
Beatrice • couple • ch
1
Viel zu teurer Aufenthalt für ein Zimmer ohne Tageslicht.
Pros:

Eigentlich gar nichts.

Cons:

Das Zimmer war wie eine Gruft! Wir hatten eine Wand einen Meter vom Fenster weg. Dazu kam, dass die Zimmer sehr klein sind. ich wusste kaum wohin mit dem Koffer und den Kleidern. Dazu lommt, dass es zum Badezimmer hin oben eine Glaswand hat. Geht jemand in der Nacht auf di Toilette und zündet das Licht an, ist das ganze Zimmer taghell. Auch der Weg zum Hotel war mühsam zu finden! Preis-Leistung sind inakeptabel!

2026-07-24 • via Nuitee
R
Roman • solo_traveller • gb
9
2026-07-24 • via Nuitee
S
Sibylle • couple • ch
10
2026-07-23 • via Nuitee
D
Diana • couple • ch
10
2026-07-23 • via Nuitee
E
Eva • solo_traveller • ch
10
2026-07-23 • via Nuitee
M
Michael • solo_traveller • ie
10
2026-07-23 • via Nuitee
M
martin • couple • gb
9
Wonderful stay in hotel in perfect location
Pros:

The location was excellent and the staff were incredibly polite and helpful

Cons:

No coffee making facilities in the room and you could hear guests from adjoining rooms a lot

2026-07-22 • via Nuitee
H
Henrik • family_with_children • de
10
2026-07-22 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-07-22 • via Nuitee
B
Brian • couple • gb
8
Great hotel worth staying in San Sebastián Old Town!
Pros:

Location.
Cleanliness.
Friendly staff.

2026-07-20 • via Nuitee
S
S Alty • couple • nz
10
The location is oustanding - A very cool hotel, hidden away offering a quiet retreat to return to.
Pros:

The location is oustanding - so close to the water for a swim off the jetty and easy walking to many great restaurants/cafes/bars/shops + walk up Monte Urgull (highly recommend this). Away from the hustle and bustle of the Ondaretta and La Concha beaches. Staff were oustanding - very helpful!

2026-07-20 • via Nuitee
T
Tatiana • family_with_children • ch
10
Pros:

Excellent hotel in a perfect location! Service is exceptional!

2026-07-20 • via Nuitee
J
Judi • couple • au
8
Enjoyed our stay, staff were helpful, location fabulous.
Pros:

Perfect location for exploring San Sebastián, right on the doorstep of the old town and walking distance to the beach.

Cons:

Our apartment was right in front of a walking ramp/pathway and there were times of the day when it was noisy.

2026-07-20 • via Nuitee
E
Eveline • couple • ch
7
2026-07-19 • via Nuitee
C
Chris • solo_traveller • gb
9
Pros:

Location

Cons:

Steps outside window

2026-07-19 • via Nuitee
L
Laia • couple • ad
10
2026-07-19 • via Nuitee
J
Jon • couple • gb
9
Overall charming and comfortable hotel in a great location with friendly staff
Pros:

Fantastic location with lovely view

Cons:

Parking a little tricky and discount system relies on finding an attendant to let you out of the underground car park

2026-07-18 • via Nuitee