Facilities

Boat tours nearby
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Hot springs nearby
Books
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable room
Cons:
Room was a little hot

Categories

Cleanliness
9.24
The room was very clean and well maintained.
Service
9.71
Lovely helpful staff who go out of their way to help you.
Location
9.75
Brilliant location on the edge of the Old Town in San Sebastian.
Room Quality
9.2
The room was comfortable and the bed was great.
Amenities
9.23
Small breakfast/bar area with great food.
Value for Money
9.19
Paid for a bigger room and received good value.
Food and Beverage
9.24
Food in the breakfast/bar area was great.
Overall Experience
9.61
Despite minor issues, would stay again and recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Recreational Opportunities
Enjoy activities such as renting bicycles and take advantage of amenities like complimentary wireless internet and concierge services.

Dining Options
Indulge in delicious meals at the hotel's coffee shop or snack bar. Don't miss the opportunity to savor cooked-to-order breakfasts every day.

Featured Amenities
Experience seamless check-in and check-out with express services. Benefit from conveniences like dry cleaning, a shuttle service, and onsite parking.

Book your stay at Hotel SANSEbay for a centrally located beachfront experience in San Sebastián. Unwind just steps away from Monte Urgull and Donostia-San Sebastian Aquarium.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 196 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
S
Suzanne • family_with_children • ie
8
2026-07-04 • via Nuitee
N
Niamh • solo_traveller • ie
8
2026-07-04 • via Nuitee
S
Stuart • couple • gb
10
Great location and beautiful hotel.
Pros:

Great location and parking was a bonus. Atmosphere in the hotel and very well refurbished. Staff very helpful. Air con worked really well and great views

Cons:

Nothing really

2026-07-03 • via Nuitee
T
Tone • family_with_children • no
7
2026-07-03 • via Nuitee
M
Maria Teresa • family_with_children • es
10
2026-07-02 • via Nuitee
N
Nick • couple • gb
10
2026-07-02 • via Nuitee
J
Jessica • family_with_children • au
10
Pros:

Excellent staff, beautiful clean, modern hotel and rooms. Parking at 30euros a night. Located in the old town. Few minutes walk to beach.

Cons:

Nothing. It was all great.

2026-07-02 • via Nuitee
M
Mollie • couple • gb
10
2026-07-02 • via Nuitee
J
Joanna • family_with_children • au
8
2026-07-01 • via Nuitee
Y
Yunan • solo_traveller • fr
9
Pros:

地理位置很优越

Cons:

隔音不是很好

2026-06-30 • via Nuitee
G
GEIR • couple • no
8
Pros:

Veldig bra beliggenhet. God aircondition og hyggelig personal.

2026-06-29 • via Nuitee
A
Anna • extended_group • se
9
2026-06-29 • via Nuitee
M
Meryl • couple • es
6
2026-06-29 • via Nuitee
M
Mandar • extended_group • us
9
Pros:

Great property in a nice location.

2026-06-27 • via Nuitee
S
Shaun • couple • gb
9
Excellent 2 night stay. Great location for beach and bars. We had a room looking over the port which was greatly
Pros:

Location was ideal, lovely rooms

Cons:

Nothing all good

2026-06-26 • via Nuitee
L
Lars • couple • no
8
Central located and nice place
Pros:

Central located, very ok place

Cons:

All well

2026-06-26 • via Nuitee
N
Naomi • solo_traveller • ie
10
2026-06-26 • via Nuitee
K
Koen • family_with_children • sg
10
Pros:

Location, parking, babysit service

Cons:

Na

2026-06-25 • via Nuitee
C
Craig • couple • au
10
We really enjoyed our stay the staff were really friendly and the location was great, close to the beaches and right in
Pros:

Nice and clean and great location

2026-06-25 • via Nuitee
M
Maedy • extended_group • au
10
Will come back and highly recommend
Pros:

The upgrade!!! Many thanks!!!!

Cons:

Leaving

2026-06-25 • via Nuitee