Facilities

Boat tours nearby
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Hot springs nearby
Books
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable room
Cons:
Room was a little hot

Categories

Cleanliness
9.24
The room was very clean and well maintained.
Service
9.71
Lovely helpful staff who go out of their way to help you.
Location
9.75
Brilliant location on the edge of the Old Town in San Sebastian.
Room Quality
9.2
The room was comfortable and the bed was great.
Amenities
9.23
Small breakfast/bar area with great food.
Value for Money
9.19
Paid for a bigger room and received good value.
Food and Beverage
9.24
Food in the breakfast/bar area was great.
Overall Experience
9.61
Despite minor issues, would stay again and recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Recreational Opportunities
Enjoy activities such as renting bicycles and take advantage of amenities like complimentary wireless internet and concierge services.

Dining Options
Indulge in delicious meals at the hotel's coffee shop or snack bar. Don't miss the opportunity to savor cooked-to-order breakfasts every day.

Featured Amenities
Experience seamless check-in and check-out with express services. Benefit from conveniences like dry cleaning, a shuttle service, and onsite parking.

Book your stay at Hotel SANSEbay for a centrally located beachfront experience in San Sebastián. Unwind just steps away from Monte Urgull and Donostia-San Sebastian Aquarium.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 196 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
M
Mario from Sydney • solo_traveller • au
9
Excellent accomodation
Pros:

Great location. Spacious room overlooking the bay qith a great vista. Comfortable bed.

2026-05-23 • via Nuitee
B
Bairavi • extended_group • gb
10
We were only in San Sebastián for one night but our was exceptional and we are looking forward to our next visit here
Pros:

Very centrally located, room was spacious and lovely with a fantastic view. Easy access to old town and beach!

Cons:

Na

2026-05-23 • via Nuitee
T
Taiwan_az • solo_traveller • jp
9
2026-05-23 • via Nuitee
R
Robert • couple • gb
10
Birthday trip to San Sebastián.
Pros:

Amazing location, the rooms are super quiet and comfy and we had a lovely sea view.

Staff were very attentive and knowledgeable.

Cons:

Nothing

2026-05-23 • via Nuitee
N
Nevia • extended_group • hr
10
2026-05-23 • via Nuitee
L
Liviu • extended_group • ro
10
2026-05-21 • via Nuitee
G
Gregory • solo_traveller • nz
9
top views (4th floor), private, classy room design, greatest night lightning storm i have ever seen
Pros:

location & view (4th floor)

Cons:

small thing, but a half height curtain for standing privacy, with view

2026-05-21 • via Nuitee
I
Isabela • couple • br
10
Dias maravilhosos
Pros:

Gostei muito da localização, do atendimento do funcionário no check-in, do quarto, da vista… tudo perfeito. O café da manhã delicioso

Cons:

Nada a declarar

2026-05-20 • via Nuitee
E
elise • family_with_children • fr
10
Un très bon séjour au sansebay
Pros:

Très bon petit déjeuner.
Comme il a énormément plu, on a passé beaucoup de temps à l’hôtel et quel bonheur d’avoir une chambre Lumineuse, confortable avec une vue magnifique. La douche est également très agréable avec un genre de bruine avec la juste pression de l’eau. On reviendra.

Cons:

Comme il a plu tout le week-end, on aurait aimé pouvoir faire sécher les vêtements sur le sèche serviette mais ça ne fonctionnait pas.

2026-05-19 • via Nuitee
S
Sarah • extended_group • gb
8
Great location and wonderful staff, room a bit disappointing for the price
Pros:

We loved the location and it was ideal for both the beach and the old town. The staff were wonderful and we had an à la carte breakfast every day because it was so good. The bed was really comfortable.

Cons:

Our room on the ground floor was always cold, especially as it had a tiled floor, but no slippers were provided. The size was limited and there was only one tiny shelf to put your clothes away. We had a small outside space but it wasn’t large enough to use and had no sunlight.

2026-05-19 • via Nuitee
S
scene • solo_traveller • fr
5
Won’t go back, tricky access
Pros:

Close from old town, walking distance from tapas bars & museum

Cons:

Room too small, bed too hard, asked for separated not jointed single beds. Room not clean before 3 pm for siesta time after meal. Car driven by employee due to elevator garage

2026-05-18 • via Nuitee
Z
Zewde • couple • de
10
2026-05-17 • via Nuitee
M
Michael • couple • us
10
Excellent hotel with friendly English speaking staff in a great location.
Pros:

Great. Location. Comfortable room with nice view of bay and beach. Very nice staff! Very clean with nice amenities. Very quiet.

Cons:

None

2026-05-17 • via Nuitee
H
Hannsjörg • couple • de
9
Pros:

Die Lage und die kleine Bar daneben.

2026-05-16 • via Nuitee
I
Isabelle • family_with_children • fr
10
Une belle découverte
Pros:

La localisation en plein cœur de la vieille ville. La deco, l’accueil

Cons:

Nous avions une chambre familiale et le canapé lit pour nos ado a grincé toute la nuit dès que l’un bougeait

2026-05-15 • via Nuitee
A
Anand • couple • my
7
Really good location to explore San Sebastián and to enjoy the delicious food. The hotel gave us some great restaurant r
Pros:

Great location

Cons:

We had a 5th floor apartment in the loft with slanted ceilings - lots of scope to knock out heads! We moved the bed to try and prevent any such accident. Aside from that, the apartment was very comfortable with good facilities.

2026-05-15 • via Nuitee
J
Jacqueline • couple • gb
10
2026-05-14 • via Nuitee
D
Dimitar • couple • nl
8
Excellent location and helpful staff
Pros:

Staff and location. Staff were great and very helpful.

Cons:

Rooms on the ground floor do not have view. There is a small balcony but it feels like a hole in the ground.

2026-05-14 • via Nuitee
S
Sarah • extended_group • gb
10
Beautiful property, incredible location, super clean and modern. Will definitely stay there again.
Pros:

Beautiful property, incredible location, super clean and modern. Will definitely stay there again.

2026-05-14 • via Nuitee
M
Mike • couple • gb
8
2026-05-13 • via Nuitee