M&M Hotel

Hotels
Jalan Thambypillai brickfields No 20 , Kuala Lumpur , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Misleading pricing

Categories

Cleanliness
5.75
Multiple guests mentioned filthy conditions and torn towels.
Service
10
Reception staff were noted as nice, with good service experiences.
Location
10
Many reviews highlighted the excellent location, especially near Sentral station.
Room Quality
7.25
Rooms described as tired and worn down, with some positive notes on comfort.
Amenities
6.75
Lack of promised amenities like refrigerators, though A/C was noted positively.
Value for Money
8.75
Some guests felt misled by the pricing, but location provided some value.
Food and Beverage
6.75
No breakfast provided, but good nearby options available.
Overall Experience
8.75
Mixed experiences, with significant complaints balanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:14

Property Description

Convenient Location
Located within walking distance to KL Sentral railway station

Room Amenities
Basic guest rooms with air conditioning, flat-screen TV, and coffee/tea making facilities

Local Dining Options
Nearby restaurants offering Malaysian and Indian cuisines

Book now for a comfortable stay at M&M Hotel, with free WiFi, 24-hour reception, and helpful staff assistance.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 5.75
Service: 10
Location: 10
Room Quality: 7.25
Amenities: 6.75
Value for Money: 8.75
Food and Beverage: 6.75
Overall Experience: 8.75
L
Lee • solo_traveller • sg
8
Pros:

Short walk to NU SENTRAL, monorail station and bus stop

Cons:

I was given a 1st level room that's not standard.

I prefer room at higher level 4 or 5.

2026-09-14 • via Nuitee
D
David • solo_traveller • my
6
2026-07-06 • via Nuitee
G
Gurpreet • solo_traveller • my
8
2026-06-30 • via Nuitee
M
Milika Tamaniceva • solo_traveller • fj
5
We throughly enjoyed our stay. Everything was within walking distance.
Pros:

It's location in the city. Was close to all amenities! Spot on

Cons:

The towels were old. Needs to be changed. There were 3 of us adults with only 1 toilet paper per day . Every day we were asking for TP.

2026-04-20 • via Nuitee
T
THOMAS • family_with_children • my
4
2026-03-27 • via Nuitee
M
Michael • solo_traveller • us
4
Hassles but a convenient place. You didn't actually read my earlier message to you, did you?
Pros:

No breakfast. Easily bought nearby. Staff were nice but nobody actually spoke English as promised. A/C strong, though remote was a mystery.

Cons:

Bed could have fitted my 5' 10" body - absolutely average height at home. I could have gotten the instructions I asked for to use the room safe. Your website showed refrigerators in rooms in several different room types, which I needed for prescription medications, but the hotel actually offers no refrigerators in ANY of their rooms, so your website is false. They did borrow one from somewhere for me, however. Some lifesaving medications (which mine weren't), absolutely must be refrigerated -- think insulin.

2026-01-19 • via Nuitee
S
Siti Khadijah • solo_traveller • my
8
2026-01-19 • via Nuitee
M
Mohd Hatta • family_with_children • my
6
2026-01-17 • via Nuitee
F
Fazlin • couple • my
7
Pros:

Add more mirror

2026-01-15 • via Nuitee
T
Tedy • extended_group • id
1
DISSAPOINTED
Pros:

The Location

Cons:

The price when I booked RM 860 totally different with the actually price when I checked in RM 1021,31 what a scam???
It was more cheaper the walk in price than booking.com

2025-12-22 • via Nuitee
R
Roger • solo_traveller • gb
5
If you’re looking for a budget hotel in a great location you’ll be fine if not to bothered about customer service or a b
Pros:

The location was excellent

Cons:

The reception staff are as miserable as you can possibly get. The room was very tired looking and of average size. The bed was very comfortable which was a plus point.

2025-11-11 • via Nuitee
R
Ridzuan Razali • family_with_children • my
10
Reception.. good in service
Pros:

No comment everything is good

Cons:

No comment everything is good

2025-11-11 • via Nuitee
T
Tedy • couple • id
10
I will choose M&M Hotel for every stay in KL
Pros:

Very helpful for early check-in and easy process

Cons:

Nope

2025-10-28 • via Nuitee
Y
Yutaka
8
Pros:

夜中に帰ったらエレベーターが止まっていて大変でした。

2025-10-12 • via Nuitee
S
Santiya • couple • id
7
2025-09-28 • via Nuitee
A
Angus
2
Pros:

Room was filthy, towers had holes and were worn out at the edges. The curtain, walls, bed and table all had stains. I looked and checked out same day, and they wouldn’t refund. Disgusting room and management. Yuck!

2025-09-28 • via Nuitee
M
Mohammad
4
Worn down
Pros:

Cons: Torn towels, dirty bathroom, broken bathroom sit / furnitures. It was awfully worn down. Pros: The Aircon

2025-09-13 • via Nuitee
M
MD.Naim Khan • solo_traveller • bd
4
2025-08-11 • via Nuitee
M
Mohammad Lutfor • family_with_children • bd
2
2025-08-09 • via Nuitee
A
Ali • family_with_children • sa
4
2025-08-07 • via Nuitee