Andaz Singapore, By Hyatt

Hotels
Andaz
9 (1307 reviews)
5 Fraser Street , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Front desk manager's service
High value perception

Categories

Cleanliness
8.25
The glass panels at the Infinity pool were stained and obscured the view.
Service
8.75
Most staff were friendly, although the front desk manager was not as pleasant.
Location
9.75
Great location with easy access to attractions, restaurants, and MRT.
Room Quality
9.25
Spacious rooms with comfortable beds and good amenities.
Amenities
9.25
Great amenities including an outdoor pool and complimentary snacks.
Value for Money
8.25
Standard rate feels disproportionately high for the value offered.
Food and Beverage
9.25
Very satisfied with dining experience, especially the dim sum lunch.
Overall Experience
9.25
Overall pleasant stay, would return for another visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:33

Property Description

Luxurious Accommodations and Convenient Location

Nestled between Kampong Glam and Bugis, Andaz Singapore offers a unique stay with locally-inspired designs and breathtaking city views. The hotel's prime location near Bugis MRT Station and Bugis Junction makes exploring Singapore a breeze.

Unparalleled Dining Experience

Indulge in a culinary journey at Andaz Singapore with a variety of dining options to choose from. Whether it's savoring Singapore street food at Alley on 25, enjoying premium cuts at 665°F steakhouse, or relishing refined Cantonese cuisine at 5 ON 25, there's something to satisfy every palate.

Rooftop Bar with Stunning Views

Unwind at the rooftop bar, Mr. Stork, and sip on your favorite drink while marveling at panoramic views of downtown Singapore. The perfect spot to relax and soak in the vibrant cityscape.

Experience luxury and convenience at Andaz Singapore – book your stay now for an unforgettable getaway.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit card, kindly contact the property directly using details from the Booking Confirmation. Please note that hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for S$ 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for S$ 0 per person per stay when using an existing bed.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SGD 2.57 per hour.

Location

Guest Reviews

9
Based on 1307 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
S
Stephen solo_traveller gb
9
Great location, comfortable stay
Pros:

Centrally located - great views, comfortable, large rooms

Cons:

Double lift. Ground to 25th floor for reception and a further lift to guest floors

2026-05-25 via Nuitee
V
Vicky solo_traveller sg
10
Andaz - unpretentious luxury. Service oriented. Gd location, curated details on design n experience
Pros:

Every single thing. The curated details. The mini bar, the chocolates, the tote bag for pool use, the rambutans as welcome fruit platter. The to die for views. The byredo toiletries are amazing, I smell divine after a shower. Sound proofing is good, the staff were service oriented and proactive. The housekeeping ladies were very helpful and generous. The 1st floor lobby staff were very quick to address anyone who needs help. The 2 staff opening doors and helping with luggages were very friendly and eager to help.

Love the vibrant and refreshing staff uniforms. Breakfast was quaint but everything was done well, laksa is one of the best I had at hotel buffets. Latte was so tasty, we both had to have 2 cups each.

Bathtub was deep and great for a soak. Showers are strong. Location is SUPERB. Train station nearby, tan quee lan food street is nearby. Bugis is a great place to stay with city vibes mixed with heritage. Highly recommend for tourist.

Pillows and firmness of bed is 5stars. Bedroom slippers are really plush. I had the most rested and comfortable birthday staycay ever. Thank you Andaz.

Cons:

Our Bathtub was hard to drain. Wished the bed was bigger. And the room could smell better upon entering, was alittle musky but we sprayed some perfume n it was better.

2026-05-24 via Nuitee
G
Getaway17351429300 NONE
10
Loved it
Pros:

We didn't know anything about this hotel as it was arranged for us, but it really exceeded expectations on all points; comfort, cleanliness, service, food and amenities.

There are a few individuals worth mentioning from during our stay..
RaFani who works in the restaurant, the filo lady with blonde hair who works in the bar and refreshments area (didn't catch her name) and the lady who restocks the mini bar all added to our overall experience by going above and beyond to make our stay special and took the time to interact with our kids, which was nice as there weren't many other kids around.

2026-05-20 via Tripadvisor
M
Min_Ce solo_traveller gb
10
An excellent stay in Singapore
Pros:

This is a great hotel. Location is superb to visit the surrounding neighborhoods but it is also a perfect base to explore the rest of the city. In fact, the hotel has a direct access to the Bugis station in the basement where the DT and EWL lines intersect.
The hotel is very clean, the staff is responsive, attentive and very polite. The room was big, quiet, comfortable and with a great view on Kampon Glam. Pool and common areas are also very clean and easy to enjoy.
Overall, we had a great time and would come back here should we visit Singapore again.

Cons:

We liked everything

2026-05-19 via Nuitee
C
CHING YING couple tw
9
2026-05-18 via Nuitee
A
Anja extended_group de
10
Great location and great place to stay!
Pros:

It was our first time staying at the Andaz in Singapore and it definitely didn't disappoint! The location us superb and you can reach it easily via MRT station (direct access from the hotel). We had an amazing room, super big with two comfy beds (spotless as well) with Heritage view; this gave us great views over the Arabic quarters and the mosque. It's still really close to Marina Bay and Lau Pa Sat, only a couple of stops on the MRT. Staff was very friendly. The lounge with free water/lemonade, coffee, tea and snacks is great as well - as is the included minibar.
It is more expensive then the hotel we ususally stay in but it's worth it! We will definitely be back.

Cons:

nothing, only that we had to leave

2026-05-18 via Nuitee
S
Safari09363853715 NONE
10
Great Hotel, Wonderful Experience
Pros:

Andaz is conveniently located within the Bugis Junction vicinity and is connected to the MRT station by an underground walkway. This makes travelling to anywhere in Singapore by public transport so easy and convenient.
Foodies will be pleased to know there are many famous and good eateries along the nearby laneways within walking distances too.
The room we stay in was spacious and clean. Bed was very comfortable and you can have some snack and free drinks in the lobby. Great place to meet friends there.
For the price we paid, it definitely is value for money compare to other similar establishments.

2026-05-16 via Tripadvisor
M
movin_around Business Dubai, Emirate of Dubai
10
Modern , great location and amazing staff.
Pros:

An overall excellent experience, very smart design for the hotel, brand new furnishings and great rooms sizes with an excellent location. The staff are extremely friendly and helpful, restaurant food was excellent too and had a nice pool overlooking the city and Marina area. I will definitely stay at the Andaz for future trips to Singapore.

2026-05-16 via Tripadvisor
N
Naenn solo_traveller th
9
2026-05-13 via Nuitee
5
530reecek NONE
10
Memorably
Pros:

Andaz Singapore was one of the most amazing experiences I have ever had at any hotel. From the moment I arrived, the lovely man at the front door opened the car door and gave me a warm welcome. This is something I will never forget. The hotel itself is on another level; the rooms and facilities are exceptional. I had breakfast both days, and that was amazing. You can't leave the hotel without viewing the rooftop bar; the views are incredible. The rooms were the best I have ever had. I will be back again soon.

2026-05-12 via Tripadvisor
W
Wioletta couple pl
10
Pros:

Wszystko

2026-05-12 via Nuitee
S
Samuel couple at
9
Pros:

Sehr gut. Hilfsbreites Personal. Schöner Poolbereich. Geräumige Zimmer. Saubere Reinigung.

Cons:

Instandhaltung könnte etwas besser sein. Abnützungen am Boden und Türen besonders in der Dusche vorhanden.

2026-05-12 via Nuitee
2
20hamidp NONE
10
Pleasant Stay
Pros:

A wonderful stay at Andaz Singapore. Location was great, and so were breakfast, room conditions and amenities, and the great staff, especially Gabie who was always eager to help with all our questions and needs.

2026-05-10 via Tripadvisor
A
Akimitsu couple sg
10
2026-05-09 via Nuitee
Z
ZHAOHUl family_with_children cn
9
Pros:

地点、环境、服务非常出色

Cons:

中央空调出风口噪音加大,虽然已经是调最小风量了,有点影响睡眠

2026-05-09 via Nuitee
M
mehaul11 Couples Orlando, Florida
10
Fantastic Stay with an Unforgettable Local Experience
Pros:

Stayed at the ANDAZ SINGAPORE and had a fantastic experience from start to finish. The location is excellent, easy access to so many parts of Singapore while still feeling relaxed and upscale. The staff throughout the hotel were genuinely friendly and welcoming.

One of the highlights was the multicultural breakfast selection, which offered a great variety of local and international options each morning.

A special thank you to Zul (Zulhaiqal), the hotel experience curator, who made the stay even more memorable. Joining his run around Singapore was a unique and enjoyable way to experience the city, and his enthusiasm and hospitality really stood out.

Would absolutely stay here again on a future trip to Singapore.

2026-05-08 via Tripadvisor
C
Christopher solo_traveller gb
9
2026-05-07 via Nuitee
N
Nicola solo_traveller gb
9
2026-05-06 via Nuitee
H
hassan solo_traveller jp
8
2026-05-06 via Nuitee
T
Traveler679354 NONE Singapore
10
Wonderful experience at the Andaz Singapore at 5 Fraser Street
Pros:

All areas were outstanding, from customer service to the decor of the rooms & suites & the hotel, & cleanliness. Truly value for money, in our opinion.

The location was great, linked by sheltered underpass to the MRT mass rapid transit train networks, 24 hours 7-Eleven minimart, to eateries, coffee places, Bugis Junction shopping mall, etc.

2026-05-05 via Tripadvisor