SpringHill Suites by Marriott Chattanooga North/Ooltewah

Hotels
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SpringHill Suites
9.4 (422 reviews)
8876 Old Lee Highway , Ooltewah , US
+1 423-301-5669

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Very clean
Good breakfast
Spacious rooms
Convenient location
Cons:
Room issues
Wifi connectivity problems
High prices for some rooms

Categories

Cleanliness
8.73
Multiple reviews noted cleanliness positively, but there were some complaints regarding room conditions.
Service
9.7
Consistently highlighted as friendly and helpful in many reviews.
Location
9.74
Frequently mentioned as a strong point with convenient access to various attractions.
Room Quality
9.19
Rooms were noted to be clean and spacious, with some complaints regarding specific issues.
Amenities
9.22
Amenities like breakfast and pools received positive feedback with few mentions of shortcomings.
Value for Money
9.68
Value for money was emphasized positively, especially for the quality received.
Food and Beverage
9.23
Reviews described breakfast as good but with some mixed sentiments about restaurant food.
Overall Experience
9.7
Overall experiences shared were largely positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:59

Property Description

Luxurious Amenities
SpringHill Suites by Marriott Chattanooga North/Ooltewah offers a range of luxurious amenities including a fitness centre, seasonal outdoor pool, and shared lounge, ensuring guests have a comfortable and enjoyable stay.

Delicious Dining Options
Guests can indulge in mouthwatering American dishes at the hotel's restaurant or unwind with a refreshing cocktail at the bar, providing a delightful culinary experience during their visit.

Convenient Services
With a business centre, free bikes for exploring, and helpful reception staff to assist with area information, SpringHill Suites by Marriott Chattanooga North/Ooltewah ensures convenience and ease throughout your stay.

Book your stay now at SpringHill Suites by Marriott Chattanooga North/Ooltewah for a perfect blend of luxury, comfort, and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 422 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.68
Food and Beverage: 9.23
Overall Experience: 9.7
B
Barbara • couple • us
1
2026-09-15 • via Nuitee
L
Lisa • family_with_children • us
10
Pros:

Everything was nice and clean

Cons:

Pool closed at 10 on the weekend, it would be nice if it was open till 11 on Friday and Saturday.

2026-09-03 • via Nuitee
K
Kyle • solo_traveller • us
10
Pros:

Size of the room. Clean facilities. Menu and bar selection

Cons:

Nothing

2026-08-27 • via Nuitee
O
OLIVIA • extended_group • us
8
2026-08-27 • via Nuitee
J
John • couple • us
10
2026-08-25 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-08-24 • via Nuitee
T
Tammy Jensen • family_with_children • us
10
It was a short stay but we got a good nights sleep and had a good breakfast.
Pros:

The lady at the front desk is such an asset to your hotel. We checked in late she was so pleasant and helpful. She was new and did a wonderful job.

2026-08-20 • via Nuitee
A
AmieN. • couple • us
10
2026-08-15 • via Nuitee
J
johnbG2526WT • Business
10
Evelyn was fantastic!
Pros:

We were staying 3 nights for business and travelled 7 hours. We got there at 8am on the morning of our check in. I knew that was too early as check in time is 4pm. Evelyn went the extra mile and got us a room early and checked us in. She even came out into the parking lot and found us sitting in our car so we could check in. She made us so happy! This is what I call Outstanding Customer Service! Everyone at this hotel was awesome but a huge shoutout to Evelyn for really taking care of 2 really tired travelers…we appreciate it so much!

2026-08-09 • via Tripadvisor
B
Blackwood • solo_traveller • us
1
Beautiful hotel but housekeeping is slacking.
Pros:

Location was great. Staff was nice.
Beautiful hotel. Excellent bar and bartender. Food was good.

Cons:

We rented two rooms. One room had a pair of soiled kids underwear under the sink that was hard and crunchy. The other room had a 6 inch hair ball in the shower drain that we removed because the water wouldn’t drain and it was holding water when trying to shower.

Manager told us numerous times they would “make this right.” She would put points back on our account. 2 months later and still hasn’t “made it right”. Such a disappointment because we would have been repeat guests due to family living in the area.

2026-08-08 • via Nuitee
M
michellecY4128AY • Family • Jupiter, Florida
10
Great hotel- Highly recommend this hotel
Pros:

This hotel was top notch. I am super picky about my hotels and have stayed at top tier hotels and lower priced ones. We loved the cleanliness of the entire hotel. The breakfast was excellent. I will totally stay at this hotel again when I get back to this area.

2026-07-30 • via Tripadvisor
A
April • solo_traveller • us
10
2026-07-25 • via Nuitee
J
John • couple • us
10
Excellent!
Pros:

Very clean and convenient to surrounding businesses

2026-07-21 • via Nuitee
J
jacobwN4557NQ • Business
10
Fantastic customer service
Pros:

I made my reservation for this hotel. After I checked out I forgot my phone charger and Evelyn and Nancy at the front desk helped me by getting my charger back. Their friendliness and attention to my problem helped me find my charger. I could not thank them both enough for their help.

2026-07-16 • via Tripadvisor
J
Jennifer • family_with_children • us
10
2026-07-16 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-07-16 • via Nuitee
M
Matt • family_with_children • us
9
Pros:

Was great

2026-07-14 • via Nuitee
S
Steven Bruce • solo_traveller • us
1
Pros:

We booked 2 rooms through booking.com. Got a confirmation that we had 2 rooms available. We showed up for our 2 rooms and we're told by the female desk clerk thst there were no rooms available. She went on to ssy that her manager had a policy of purposely allowing his hotel to be overbooked, so that he could maintain 100 % occupancy as much as possible. The desk clerk made no effort until prompted by me to try to help find us tooms at other properties. She suggested U signup for their Rewards Program and that she could then offer me some "free rewards points". I travel often, and going forward I will make sure, whenever possible, that I bypass booking any rooms at any Holiday Inn Express.

Cons:

Read above.

2026-07-13 • via Nuitee
A
Amy • family_with_children • us
1
It was a horrible experience.
Pros:

The location.

Cons:

When we tried to call we couldn't get ahold of anyone to answer any of our questions. No one bothered to mention to us that breakfast ended at 9:30 and I inquired at 9:36 and they wouldnt give my kids or me any breakfast. We couldn't swim in the pool.

2026-07-09 • via Nuitee
C
christopherwW5416QB • Business
10
Amazing hotel and friendly service l!
Pros:

The experience was great. Service was excellent from the time we checked in until the time we left. Evelyn at the front desk was amazing and very helpful. Such a great hotel and service.

2026-07-08 • via Tripadvisor