Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful decor
Excellent food
Great location
Cons:
Limited facilities
High drink prices

Categories

Cleanliness
9.36
Rooms are described as spotlessly clean, contributing to a positive perception.
Service
9.83
Numerous mentions of friendly and helpful staff with exceptional service.
Location
9.77
Perfectly situated near the castle and within easy walking distance to the town.
Room Quality
9.32
Rooms are described as beautiful, comfortable, and well-decorated.
Amenities
8.55
Limited facilities noted, lowering the overall score slightly.
Value for Money
9.31
Stunning decor and beautiful food suggest good value for the experience.
Food and Beverage
9.36
Food quality mentioned as excellent with beautiful dining experiences.
Overall Experience
9.73
General sentiment indicates a highly positive overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:41

Property Description

Luxurious Accommodation
Formerly a Convent of Mercy, The Cookie Jar in Alnwick offers pet-friendly accommodation just steps away from Alnwick Castle. Enjoy the comfort of Hypnos beds, rainfall showers, and complimentary cookies upon arrival.

Relaxing Lounge and Dining
Unwind in our fully licensed residents lounge or savor a delicious evening dinner in the bistro, available 7 days a week.

Convenient Amenities
Stay connected with super fast WiFi throughout the property and make use of the 24-hour front desk for any assistance needed. Additionally, indulge in activities like golfing and fishing in the surrounding area.

Book your stay at The Cookie Jar (Alnwick) for a memorable and relaxing experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9.4
Based on 780 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.77
Room Quality: 9.32
Amenities: 8.55
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.73
T
Toni • couple • gb
10
Beautiful hotel with excellent staff who provide excellent service
Pros:

The location is great for exploring Alnwick and has been beautifully designed. The rooms were spacious, comfortable and luxurious.
The cookie in the room was a lovely touch.

Cons:

Nothing

2026-08-29 • via Nuitee
M
Michael • couple • gb
10
Thankyou for a wonderful time
Pros:

Excellent location, staff were brilliant, exceptional breakfast.

Cons:

Nothing

2026-08-27 • via Nuitee
J
Jude • couple • gb
9
Comfortable, stylish & relaxing
Pros:

Beautiful building, great location and very friendly staff. Dinner also delicious. Room very comfortable with lovely bathroom and great shower.

Cons:

Room quite small so tea tray in closet. No fridge so had to go downstairs to get fresh milk.

2026-08-26 • via Nuitee
M
Maggy • couple • gb
9
Excellent
Pros:

Beautiful hotel in prime location with outstanding staff and service and great food.

Cons:

Nothing, although the ‘cosy’ ‘snug’ bedroom was well described!

2026-08-24 • via Nuitee
S
Sjoerd • couple • nl
8
Fantastische plek, super lief personeel en heerlijk eten. Dikke aanrader!
Pros:

Prachtige kamer, de oude kapel. Ze hielden fantastisch rekening met de voedsel allergie van mijn vrouw.

Cons:

Wat beviel minder, jonge bediening in het restaurant geen verstand van wijn en dus ook geen advies. Tafels en vloer plakten maar waren wel schoon.

2026-08-24 • via Nuitee
W
Watson • couple • gb
10
2026-08-19 • via Nuitee
A
Anna • couple • gb
10
2026-08-19 • via Nuitee
J
Julie • couple • gb
10
We Had an amazing stay in The Chapel with our two dogs
Pros:

Beautiful ambience within the property. Everything was just perfect and looked fabulous. loved it.

2026-08-17 • via Nuitee
H
Helen • couple • gb
10
Pros:

Stunning room

Cons:

Dessert choices

2026-08-17 • via Nuitee
L
Lee • couple • gb
8
2026-08-16 • via Nuitee
E
Elaine • couple • gb
8
Beautiful hotel, very comfortable, lovely staff.
Pros:

Fantastic position,
Excellent food
Lovely decor
Very comfortable

Cons:

No fridge in room.
We were at front of hotel so woken early by traffic noise, tractors, bin men (window closed)

2026-08-13 • via Nuitee
R
Renata • couple • it
9
2026-08-12 • via Nuitee
H
Heather • couple • gb
10
2026-08-12 • via Nuitee
M
Michele • couple • gb
10
A truly fabulous little gem of a hotel!
Pros:

This is a wonderful hotel in every respect: staff (especially fabulous), food, location, cleanliness, facilities. It has a fascinating history, still respected today, wonderful decor and so comfortable. Can highly recommend!

2026-08-07 • via Nuitee
R
Ronald • solo_traveller • gb
9
2026-08-07 • via Nuitee
M
Markus • solo_traveller • de
9
2026-08-07 • via Nuitee
D
David • solo_traveller • gb
9
Highly recommend this hotel. The price reflects the quality.
Pros:

Very different, very traditional. Loved the quiet lounge area.

Stayed for dinner. Very good, clearly it was cooked for you, not a reconstituted or microwaved ready meal (common in most places now).

Cons:

Nothing to dislike

2026-08-06 • via Nuitee
M
Mandy • solo_traveller • gb
10
Pros:

The staff were so friendly and helpful. The decor was tasteful and beautiful. And the food was exceptional.

Cons:

Nothing

2026-08-06 • via Nuitee
A
Aileen • solo_traveller • gb
10
Wish we could have stayed longer
Pros:

Excellent hotel.
Staff knowledgeable
food very good

Cons:

Pleased with everything.

2026-08-05 • via Nuitee
D
Debra • extended_group • gb
3
Beautiful hotel, fantastic staff, breakfast was amazing!
2026-08-03 • via Nuitee