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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Horse riding
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Valet parking
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Pool bar
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Shuttle service (free)
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Rooftop pool
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Airport shuttle (free)
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Hot spring bath
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience stylish and tastefully furnished rooms equipped with modern amenities at Islamabad Serena Hotel. Enjoy the comfort of satellite TV, air conditioning, and a minibar in every room, along with plush bathrobes and free toiletries in the en suite bathrooms.
Relaxation and Wellness
Unwind and rejuvenate at the hotel's outdoor swimming pool, spa treatments, fitness centre, and sauna facilities. Let the serene ambiance and top-notch services pamper you throughout your stay.
Convenient Services
Benefit from complimentary airport shuttle services, 24-hour front desk assistance, free parking, and business center facilities. Indulge in delicious Pakistani and Western cuisines at the on-site restaurant or opt for in-room dining for a cozy experience.
Book your stay at Islamabad Serena Hotel for a memorable and luxurious experience.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
Children up to and including 10 years old stay for free when using an available extra bed.
People 11 years old and over stay for US$35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
The location and ambience
Cleanliness could be slightly improved upon
As expected, the Serena provides the old world charm and comfort.
Menu and timing of food needs a re-look in the exec lounge
Environmental
Price
Gorgeous hotel with great amenities. Loved the outdoor pool, gym and spa facilities in particular, and the staff were very friendly and attentive. Complimentary airport transfer very useful!
Dårlig bad vannet renner ikke avløpet
Det var koselig område med spesial bad er ikke bra ikke god mat buffet søtsaker kaker er gode
We had comfortable 2 night stay at Serena. We loved our room. It was very spacious and clean with clean sheets and bathroom. Shower had amazing pressure ,it was one of the best I had ever experienced. Staff was very friendly and eager to help. Food was excellent. We had the breakfast and dinner Buffet. Food was mix of Pakistani and continental and it was always served hot and fresh. They have 2 outdoor pools. One is for kids and one for adults. The adult pool was heated and on rooftop. We loved our stay so much we are already planning another trip to Islamabad just to stay here.
Nothing
One of the best hotels in Pakistan and excellent staff and the food is amazing, specially the breakfast buffet.
The Pool is amazing.
Wifi could be better.
Staying in Sarena is always a good experience altogether. Specially safety measures
WiFi serious was very poor. Despite of making complaint, no resolution provided
Service and ambience. Tv channels and complimentary laundry.
Bed are not comfortable.
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