Faisalabad Serena Hotel

Hotels
•
Serena Hotels East Africa
Club Road, Faisalabad, 44000 , Faisalabad , PK
92-41-111133133

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Facilities

Elevator
Fitness facilities
Free airport transportation
ATM/banking
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Meeting rooms
Wedding services
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8.3
Service was well-received, with only a few complaints about wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted as a positive aspect.
Room Quality
7.8
Rooms were described as spacious and comfortable, with minor maintenance issues mentioned by some guests.
Amenities
7.2
The provided amenities were satisfactory, with some guests particularly enjoying the gym and pool facilities.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services provided.
Food and Beverage
7.3
Guests generally liked the breakfast and restaurant services, although some suggested more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-24 20:34

Property Description

Luxurious Amenities
Indulge in the outdoor pool, fitness center, and complimentary buffet breakfast to kickstart your day.

Fine Dining Experience
Unwind at the hotel's restaurant and bar/lounge, or enjoy 24-hour room service for a cozy evening.

Convenient Facilities
Benefit from complimentary wireless internet, concierge services, and a business center while exploring nearby attractions.

Book a luxurious stay at Faisalabad Serena Hotel and immerse yourself in comfort and convenience.

Important information:

  • No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
H
Hassan • family
2
Pros:

Couldn't find our reservation, took more than 30 mins to check in. Went in the room and wanted to make a coffee but the kettle was disgusting, asked to change it instead they washed it and was even more dirty had a hair inside. Wanted to charge phone but sockets didnt work had to remove lamp to insert charger. Room was full of dust and carpets were dirty found nail clippings on the floor near the bed. And lots more issues..do not recommend, no where near a 5 star, awful service and very expensive for what we got. Will not stay again!

2025-05-30 • via Nuitee
M
Muhammad J
8
Pros:

Was a decent plane so the great food

2025-05-16 • via Nuitee
S
shehzada
10
Pros:

The hotel ever been to in Pakistan. Will def come again

2024-03-11 • via Nuitee
A
Andrej
10
Beautiful place to stay
Pros:

I had only one day but functionally and aesthetically it is a fantastic place to be

2023-09-22 • via Nuitee
W
waqas
10
Pros:

Lovely hotel, staff were welcoming, room was of a good standard. Beds were comfortable, breakfast selection was excellent, would definitely recommend

2022-12-17 • via Nuitee
S
Sadiq • partner
8
Pros:

2022-10-28 • via Nuitee
A
Ameer • family
10
Pros:

Good experience. Friendly staff. Nice place.

2022-03-27 • via Nuitee
I
Irfan • partner
6
Pros:

I expect better customer service from reception staff.

2022-03-14 • via Nuitee
A
Abbas
10
Short visit to Faisalabad.
Pros:

It was the first time that I stayed at the Serena Hotel. The stay was was very enjoyable. Their attention to the risk of Covid Was excellent. The staff made you feel welcome and were extremely professional throughout my stay.

2022-03-04 • via Nuitee
F
Fida
10
Pros:

Great service and accommodation, breakfast was out of world and classic.

2021-11-22 • via Nuitee
A
AB • self
10
Pros:

Great experience, staff was very helpful had great room service. I would definitely recommend

2021-01-04 • via Nuitee
V
Verified traveler • self
10
Pros:

Great experience, staff was very helpful had great room service. I would definitely recommend

2021-01-04 • via Nuitee
F
Faheem
10
Best place in Pakistan
Pros:

It was very cozy and beautiful atmosphere. Really enjoyed it.

2020-09-24 • via Nuitee
W
Waqas
10
Comfortable stay
Pros:

A++++

2020-08-07 • via Nuitee
W
Waqas
4
Worst edperience
Pros:

I will not visit this property again, receptionist hold me at reception for 2.5 hours, and was saying to me we do not recieve any of confirmation email feom hotels.com. Ac was not working, pathetic attitude of staff.

2020-06-28 • via Nuitee
V
Verified traveler • self
8
Pros:

Very safe and clean hotel. The carpet cleaning could be a bit better. Food in the restaurant is pricey but worth for the clean and hygienic environment and the food itself. I would definitely recommend it to anyone visiting Faisalabad.

2020-03-11 • via Nuitee
A
Adil Shoaib
8
God frokost
Pros:

Fint ute. Inne må de pusse opp.

2020-03-10 • via Nuitee
V
Verified traveler
10
Pros:

毎回使ってますが安全で快適です。

2020-02-22 • via Nuitee
Y
Yasir
8
Nice Hotel
Pros:

The stay was ok, staff was nice. Breakfast options were great.

2020-01-28 • via Nuitee
V
Verified traveler
10
Pros:

The ambience is unique to the fort design theme that runs throughout the hotel.

2019-12-07 • via Nuitee