Free
Children allowed

Facilities

Shopping on site
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-11 21:20

Property Description

Luxurious Accommodation
Swat Serena Hotel offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Each room includes a seating area and a flat-screen TV for your comfort and entertainment.

Convenient Amenities
Guests can enjoy the convenience of room service, a 24-hour front desk, and currency exchange services during their stay. The hotel also features a fitness centre for those looking to stay active while away from home.

Scenic Surroundings
Situated in Saidu, the hotel boasts a beautiful garden and an on-site restaurant, providing a serene atmosphere for guests to relax and unwind.

Book your stay at Swat Serena Hotel now to experience luxury and comfort in the heart of Saidu.

Important information:

The property does not accept American Express cards as a form of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children 10 years old stay for free when using an existing bed.
    People 10 years old and over stay for 25% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 77 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Muhammad Mahad • couple • pk
9
2025-12-20 • via Nuitee
Z
Zimad • couple • us
10
2025-12-17 • via Nuitee
D
DrMaria • couple • pk
8
2025-12-14 • via Nuitee
S
Saqib • couple • pk
5
2025-10-29 • via Nuitee
D
Departure524179 • NONE • Pakistan
10
Serena Swat Mamories
Pros:

An excellent stay and a truly memorable experience for me and my wife. The food was outstanding, and the overall stay was nothing short of exceptional — truly a story to tell!"

2025-10-26 • via Tripadvisor
K
Khan • couple • pk
10
2025-08-15 • via Nuitee
2
290umark • Family
10
Best Hospitality Service
Pros:

I was truly delighted by the warm and welcoming attitude of all the staff members at Swat Serena Hotel. Even my family felt an immediate sense of familiarity, as if each team member were part of our extended family. The genuine hospitality we experienced made our stay exceptionally memorable. During the same visit, I also stayed at another resort near Swat, but the exemplary service and gracious demeanor of the Swat Serena Hotel staff clearly set a higher standard of hospitality.

2025-07-27 • via Tripadvisor
D
drmehranq • NONE
10
Wonderful stay – felt like home!
Pros:

We booked four rooms and stayed at Serena Swat for one night, and it was a fantastic experience. The hotel was very clean, beautiful, and scenic, the views and the atmosphere were truly relaxing.

A special thanks to the manager, Mr. Wali Khan, who was exceptionally helpful and gracious. He made us feel so welcome, just like home, and went out of his way to assist us.

The food was excellent and reasonably priced, contrary to what many people assume.

Overall, we had a memorable stay and would highly recommend Serena Swat to anyone visiting the area.

2025-07-08 • via Tripadvisor
O
omarhQ4637NS • NONE
10
A warm welcome
Pros:

The hotel has a very welcoming staff and we were greeted with drinks at check-in. We were then escorted to the rooms through the beautiful and lush green lawns of the hotel. The hotel architecture speaks vintage, the rooms also follow same aesthetic. Kids enjoyed the pool which was well maintained. Food options were a bit limited but the available options and their taste was good. Morning breakfast had some limited options (compared to other 3-star hotels).

2025-06-30 • via Tripadvisor
Z
zartajs2016 • NONE • Karachi, Sindh Province
10
Wonderful stay here...as always!
Pros:

Everything was perfect! Mr. Wali was there to greet us with chilled welcome drinks (much needed after the hot drive from Malam Jabba), The food, especially the breakfast was amazing. I got to try Warjaley at breakfast which was assembled voluntarily by Mr. Iqbal (pretty sure that was his name). it was amaaazing. My 1st time for this dish in spite of my numerous trips to Swat. He also personally made a mint lemonade for me without sugar which was very refreshing. The kids enjoyed the pool, swings, a personalized tour of the heritage building which only Mr. Wali can do justice to, the trees marked with their names & age were an added bonus. Coming to Swat Serena is a must for us when we are visiting Swat, it gives us a chance to unwind, get spoilt before we head back home.

2025-06-28 • via Tripadvisor
O
Omer • family with young children • au
9
Superb
2025-06-08 • via Nuitee
A
Aamir • family with young children • pk
9
Swat Visit
Pros:

The fact that it was a Prime Minister house of the past with lush green lawns & open verandas

Cons:

The location being in the middle of city. Had to pass through serious traffic

2025-05-29 • via Nuitee
J
Junaid • review category business travellers • pk
8
Very good
2025-05-27 • via Nuitee
A
Ahmed • young couple • pk
5
Breakfast not properly given
Cons:

I dont like the atmosphere

2025-05-23 • via Nuitee
H
Haider • young couple • ae
10
Exceptional
2025-05-03 • via Nuitee
S
sohrabb2016 • NONE • Geneva
10
Exceptional Hospitality at Swat Serena Hotel
Pros:

We had a recent two weeks stay at the heritage suites at Swat Serena Hotel. Both suites were spotless and comfortable. We had the privilege to stay at one of the best hotels in the Swat region where the staff were incredibly warm and professional. Our special thanks go to the hotel management for their kind support and attention to smaller details. We would also like to thank Mr. Javed from the housekeeping staff for his prompt availability and exceptional service. Only suggestion: the shower head could use better water pressure. Overall, the hotel is a wonderful place to stay in the region and we recommend it to anyone visiting the Swat area. An amazing experience!

2025-05-02 • via Tripadvisor
S
Shazia • solo traveller • gb
8
Staff was excellent overall was experience was good
Pros:

The building is a heritage building and this is what needs to be stated in the description

Cons:

The bathroom

2025-04-26 • via Nuitee
Y
yasirniaz123 • NONE • Lahore, Punjab Province
8
Great hotel at a great place
Pros:

The location is very good and big. It takes a long time to get there and you have to cross the whole city. Rooms are cosy and heaters are good. Staff is very courteous. Food options are limited. Bonfire is good on weekends. Family rooms with two full beds are missing. The road from entry to parking is very tricky to drive.

2025-02-06 • via Tripadvisor
I
Idrees • family with young children • pk
5
They need to enhance the staff effectiveness
Pros:

Facilities are good and but if u compare the price and facilities it’s not matched

Cons:

Restaurant am

2025-02-01 • via Nuitee
A
Ashfaq • young couple • us
9
Excellent
Pros:

It was lovely experience to come and stay at same hotel after 34 years where we stayed for our honeymoon in Jan 1991. Over the years hotel has extended and kept its high standards. Was sad to know that our Serena tourism driver at that time passed away. He was a lovely person. May Allah bless him with highest abode in Paradise.

2025-01-28 • via Nuitee