Serena Shigar Fort

Hotels
•
Serena Hotels East Africa
8.6 (5 reviews)
Shigar, Shigar, 16300 , Shigar , PK
92-58-15467108

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Free breakfast
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Stunning location and mountain/valley views
Historic building/converted fort atmosphere
Attentive and helpful staff (manager praised)
Comfortable rooms with sympathetic design
Good restaurant food
Cons:
Some rooms need refreshing; bathroom odor reported
Limited amenities (buffet-only dining, no room service)
Inadequate heating in some rooms
Perceived as expensive by some guests

Categories

Cleanliness
8
Generally acceptable but not consistent: one guest reported a very bad smell from the bathroom and rooms needing refresh, indicating occasional cleanliness/maintenance issues.
Service
9.7
Very positive — multiple comments about attentive, helpful staff and a friendly manager (Talit) who assisted with organising local drivers and activities.
Location
9.9
Excellent location — praised for Skardu/valley setting, mountain views, proximity to scenic areas and the hotel’s historic palace/fort position.
Room Quality
7.6
Mixed — many rooms described as comfortable, sympathetic to the historic setting with lovely views, but at least one guest noted rooms needing refresh, poor heating and bathroom odor.
Amenities
8
Limited modern amenities noted: buffet-only meals, no room service, and small/insufficient heaters in some rooms, though the property’s historic character is a feature.
Value for Money
7.4
Mixed perceptions — several guests called it good value or affordable, while one guest felt it was too expensive for the quality (more like a guesthouse than a luxury hotel).
Food and Beverage
9
Positive food reviews — restaurant food described as very nice and staff praised; downside is meals are buffet-only with no room service.
Overall Experience
9.2
Strongly positive overall — many guests described an amazing, relaxing stay in a converted fort/palace with superb service and memorable views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-25 17:31

Property Description

Garden Views and Convenient Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, barbecue grills, and a banquet hall.

Dining and Services
At Serena Shigar Fort, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is included. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Comfortable Accommodations and Nearby Attractions
Make yourself at home in one of the 20 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. With a stay at Serena Shigar Fort in Shigar, you'll be within a 5-minute drive of Mosques and Buddhist Ruins. This hotel is 1 mi (1.7 km) from Fong Khar and 5.7 mi (9.2 km) from Jarba Zhou Lake.

Book your stay at Serena Shigar Fort for a memorable experience!

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 5 reviews
Cleanliness: 8
Service: 9.7
Location: 9.9
Room Quality: 7.6
Amenities: 8
Value for Money: 7.4
Food and Beverage: 9
Overall Experience: 9.2
Z
Zilvinas • solo_traveller • lt
10
2026-05-04 • via Nuitee
M
M • couple • gb
10
Amazing - thank you for making our stay so enjoyable.
Pros:

Amazing hotel in a converted fort. The rooms were sympathetic to the surrounding and were very comfortable. Our room had lovely views of the mountains and a stream running a few meters away. Food served in the restaurant was very nice and staff were attentive and very helpful. Talit, the manager of the hotel was friendly and super helpful in organising a driver to visit local areas of interest. Overall a wonderful relaxing stay.

Cons:

Nothing

2026-04-23 • via Nuitee
Z
Zain • solo_traveller • gb
9
2026-04-19 • via Nuitee
M
Momina • solo_traveller • pk
10
Pros:

The room and view.

Cons:

They offer only breakfast,lunch and dinner buffets.
Not separate food.
No room service

2026-04-13 • via Nuitee
M
Mirza Mudassir • family_with_children • pk
8
2026-02-22 • via Nuitee
M
Mohammed Abdullah • family_with_children • gb
10
2026-01-22 • via Nuitee
M
Marium • family_with_children • pk
8
2026-01-20 • via Nuitee
S
Shamailawaseem • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-01-08 • via Nuitee
M
Mr Z Musa • family_with_children • pk
10
Pros:

Really nice affordable and Top noch

2026-01-01 • via Nuitee
M
Muhammad Yahya • couple • pk
9
Definitely going back again
Pros:

Everything good

Cons:

Everything good

2025-12-28 • via Nuitee
P
Piotr • family_with_children • pl
9
2025-12-21 • via Nuitee
S
Salma • family_with_children • pk
10
2025-12-15 • via Nuitee
B
Brian • family_with_children • de
10
2025-12-09 • via Nuitee
C
Camille • couple • fr
6
Pros:

The valley is beautiful

Cons:

Room needs to be refreshed. Very bad smell coming from the bathroom. The small, cheap heater is not sufficient to warm up the room.
Too expensive for the quality — more like a guesthouse than a luxury hotel.

2025-12-07 • via Nuitee
M
Mohamed • solo_traveller • ca
8
Good value for money!
Pros:

Historic Palace was well preserved.

2025-12-06 • via Nuitee
M
mushtaq janjua • family_with_children • pk
9
Pros:

The stay was just what i had in my mind. Calm, captivating the beauty of skardu autumn away from the city noise. When you come to north you don’t want to live in a boring modern commercial room. Serena is definitely making sure we enjoy culture with luxury services. Totally loved my stay.

2025-12-02 • via Nuitee
M
Muhammad Yahya • couple • pk
8
2025-11-23 • via Nuitee
J
Jan • couple • pk
10
Everything was superb
Pros:

Breakfast was outstanding

Cons:

Nothing, I liked everything

2025-11-18 • via Nuitee
A
arshad • couple • pk
8
Pros:

We upgraded the room to executive on the new side. Rooms within fort were very small with no sunlight and hardly any window. Rooms were warm and cozy

Cons:

Rooms inside fort were not suitable for stay

2025-11-13 • via Nuitee
A
Anna • couple • us
10
2025-11-10 • via Nuitee