bai Hotel Cebu

Hotels
9 (2715 reviews)
Ouano Ave. Cor. Seno Blvd, North Reclamation Area , Cebu City , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Room maintenance issues
Some dining experiences were subpar

Categories

Cleanliness
8.39
Several mentions of cleanliness but some concerns about room maintenance.
Service
9.36
Staff were consistently praised for being friendly and helpful.
Location
9.4
Conveniently located near the airport and amenities.
Room Quality
8.85
Rooms were described as clean, but some noted issues needing updates.
Amenities
8.88
Decent pool and buffet, but the quality of specific areas (like the pool bar) could improve.
Value for Money
9.34
Considered great value compared to competing hotels.
Food and Beverage
8.39
Breakfast appreciated, but some mixed experiences with dinner service.
Overall Experience
9.36
Guests generally had a positive overall stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Skyline Views and Modern Design
Enjoy breathtaking views of Cebu City's skyline from the chic and modern rooms at Bai Hotel Cebu. The contemporary design and state-of-the-art amenities ensure a comfortable stay.

Dining Options and Rooftop Bar
Indulge in a culinary journey with 8 dining options, including a daily buffet breakfast and unique dining experiences at the pool bar, Cafe Bai, and the Twilight Roofdeck Lounge + Bar. Taste the flavors of Cebu while enjoying the city's panoramic views.

Convenience and Hospitality
With valet parking, car rental services, a business center, and a dedicated 24-hour front desk, Bai Hotel Cebu ensures convenience and top-notch hospitality for all guests. Your urban escape in Cebu awaits!

Book your stay at Bai Hotel Cebu for a memorable experience in the heart of the city.

Important information:

Please note that the property is undergoing constructions works. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2715 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
S
Slobodan family_with_children us
10
2026-05-30 via Nuitee
S
Slobodan extended_group us
10
2026-05-30 via Nuitee
A
Anastasia solo_traveller nl
10
Very nice stay. Good service
Pros:

Service was top notch. Room was clean and big.

Cons:

Music is too loud. We went to the rooftop bar but we couldn’t stay there as music as too loud.
On our second day there was a foam party in the pool, where music was also too loud. Please consider putting some limits to the sound.

2026-05-29 via Nuitee
M
Michael couple za
10
Best city hotel I have stayed in.
Pros:

We booked this hotel because we had a ferry to Bohol after a flight. It ended up being the best experience in our extended vacation.
The facilities are perfect, great room, great pool and great air conditioning.
The best part was the dinner buffet and breakfast.
After six weeks in many countries and various foods, this was our highlight.
If you are travelling through Cebu this is the perfect hotel.
A special mention must go to all the staff. Your friendliness was heartwarming.

2026-05-29 via Nuitee
J
Jérémie solo_traveller fr
8
2026-05-28 via Nuitee
L
Lourdes extended_group ph
8
2026-05-28 via Nuitee
E
Elaine family_with_children ph
10
2026-05-28 via Nuitee
M
Mirko solo_traveller fi
8
2026-05-28 via Nuitee
C
Crystal family_with_children us
10
Great stay will stay again
Pros:

Nice, clean and up to date

Cons:

Beds are a little hard

2026-05-26 via Nuitee
K
KATHERINE couple au
10
Pros:

Reception team. Forgot their names!

2026-05-26 via Nuitee
K
Krisha Mae couple ph
10
2026-05-26 via Nuitee
J
jessyl solo_traveller ph
9
Pros:

Breakfast

2026-05-23 via Nuitee
N
Nathalie Gwyn family_with_children ph
10
Pros:

The good food

Cons:

Nothing

2026-05-22 via Nuitee
T
Toshiaki extended_group jp
10
2026-05-22 via Nuitee
K
KYUNGMO couple kr
10
2026-05-22 via Nuitee
R
Ramy solo_traveller ae
8
2026-05-21 via Nuitee
A
Arnel family_with_children se
9
2026-05-20 via Nuitee
H
Hicks solo_traveller us
10
2026-05-19 via Nuitee
M
Mark family_with_children ph
10
Pros:

clean, top class

2026-05-19 via Nuitee
C
Carl joseph solo_traveller ie
10
It was a great experience
Pros:

The employees were very friendly

2026-05-19 via Nuitee