bai Hotel Cebu

Hotels
9 (2756 reviews)
Ouano Ave. Cor. Seno Blvd, North Reclamation Area , Cebu City , ph
+63323428888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Room maintenance issues
Some dining experiences were subpar

Categories

Cleanliness
8.39
Several mentions of cleanliness but some concerns about room maintenance.
Service
9.36
Staff were consistently praised for being friendly and helpful.
Location
9.4
Conveniently located near the airport and amenities.
Room Quality
8.85
Rooms were described as clean, but some noted issues needing updates.
Amenities
8.88
Decent pool and buffet, but the quality of specific areas (like the pool bar) could improve.
Value for Money
9.34
Considered great value compared to competing hotels.
Food and Beverage
8.39
Breakfast appreciated, but some mixed experiences with dinner service.
Overall Experience
9.36
Guests generally had a positive overall stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Skyline Views and Modern Design
Enjoy breathtaking views of Cebu City's skyline from the chic and modern rooms at Bai Hotel Cebu. The contemporary design and state-of-the-art amenities ensure a comfortable stay.

Dining Options and Rooftop Bar
Indulge in a culinary journey with 8 dining options, including a daily buffet breakfast and unique dining experiences at the pool bar, Cafe Bai, and the Twilight Roofdeck Lounge + Bar. Taste the flavors of Cebu while enjoying the city's panoramic views.

Convenience and Hospitality
With valet parking, car rental services, a business center, and a dedicated 24-hour front desk, Bai Hotel Cebu ensures convenience and top-notch hospitality for all guests. Your urban escape in Cebu awaits!

Book your stay at Bai Hotel Cebu for a memorable experience in the heart of the city.

Important information:

Please note that the property is undergoing constructions works. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2756 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
J
JOANNA MARIE • extended_group • ph
9
One comfortable Stay
Pros:

The room was cozy and the breakfast has various selections, the staff were amazingly attentive and very helpful too. I like the location has a nearby mall you can walk to but the same time St. Joseph Church was near too for Sunday Mass.

2026-07-04 • via Nuitee
E
Emnace • couple • gb
10
Pros:

Polite and accommodating staff

2026-07-03 • via Nuitee
P
Pugman • couple • us
9
Another great stay
Pros:

The breakfast buffet is amazing!!!

Cons:

Shower water was not hot

2026-07-02 • via Nuitee
P
Phil • solo_traveller • be
10
Pros:

Amazing location and service.
Very helpful people.
Breakfast has lot of choices

2026-07-01 • via Nuitee
J
Jermeane • couple • ph
10
2026-07-01 • via Nuitee
L
Lucas • couple • us
10
2026-06-30 • via Nuitee
M
Marife • couple • us
5
2026-06-30 • via Nuitee
A
Anthony • family_with_children • us
10
2026-06-29 • via Nuitee
H
Hidekazu • couple • jp
9
8月に又1週間お世話になる予定です！いいです☺️
Pros:

落ちついて雰囲気は最高でした！
チェックインも親切で早かったです！
4部屋予約して現地の彼女と家族も呼んで部屋も朝食もとても喜んでくれました！

Cons:

無かったですね😊

2026-06-27 • via Nuitee
A
ARMIDA • solo_traveller • us
10
2026-06-26 • via Nuitee
K
Kanitta • couple • us
8
Great value.
Pros:

Comfortable and clean.

Cons:

Nothing.

2026-06-21 • via Nuitee
E
Edo • solo_traveller • nl
10
2026-06-21 • via Nuitee
M
Maricela • couple • us
9
2026-06-19 • via Nuitee
J
Jose • family_with_children • us
10
2026-06-19 • via Nuitee
Q
Qiuyan • solo_traveller • ca
10
Pros:

Hospitality

2026-06-18 • via Nuitee
M
Marianne Faith • solo_traveller • ph
10
Pros:

space and service

2026-06-18 • via Nuitee
D
Dan • family_with_children • us
8
2026-06-17 • via Nuitee
D
Debra Ann • solo_traveller • us
9
Clean and comfortable stay especially for solo travelers
Pros:

Close to the airport and they have an excellent breakfast buffet. The staff is so accommodating and customer service oriented. The biggest draw is their 24 hour spa and wellness center.

Cons:

N/A

2026-06-16 • via Nuitee
G
Giuseppe • couple • it
6
2026-06-16 • via Nuitee
A
Arlekineo • family_with_children • fr
9
Une expérience formidable, surtout pour le petit déjeuner qui en vaut le détour !
Pros:

Le petit déjeuner est l'un des meilleurs que nous avons eu dans un hôtel 4*
Le choix est titanesque avec des zones dédiées à différentes saveurs.
Le personnel est adorable et au petit soin pour vous.
La chambre est confortable, avec une belle vue sur la ville de Cebu.
L'hôtel est localisé à mi chemin entre le centre ville et l'aéroport ce qui en fait un très bon choix quand on arrive ou si on part de Cebu.
L'hôtel propose plusieurs restaurants dont un rooftop, une piscine panoramique, une zone "kids" pour les tout petits, une salle de sport et des petites boutiques.
Il y a un centre commercial à 3 minutes à pied de l'hôtel, parfait pour une petite balade de fin de journée ou pour manger à l'extérieur.
L'enregistrement et le check out se font rapidement et facilement.
Le personnel veille à ce le taxi soit aux normes avant de vous laisser partir, très bon point.
Portique de sécurité et scan des sacs/valises à l'entrée de l'hôtel.
Nous avons eu un soucis de climatisation dans notre chambre, 5 minutes après un coup de téléphone à la réception le technicien était dans notre chambre et le problème a été réglé en un rien de temps.

Cons:

les parties en bois (porte, meuble) dans la salle de bain sont en mauvais état à cause de l'eau/humidité.
Lampes de lit mal fixées.

2026-06-16 • via Nuitee