The Thames Pool Access Resort SHA+

Hotels
ZUZU HS
8.8 (15 reviews)
77 Moo 8, Chaofa West Road, T. Chalong, Chalong, Phuket Province, 83130 , Chalong , TH

Facilities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Very clean rooms / daily housekeeping
Friendly and helpful staff (including security)
Nice and free swimming pool; private pool villas
Spacious rooms/villas and good privacy
Parking / easy pool access
Small kitchen in villas
Cons:
No restaurant or breakfast offering
Thin walls and outside noise at night
Noisy air conditioning and some uncomfortable beds
Occasional housekeeping lapses (missing toilet paper/towels)
Small ants reported in some rooms
Somewhat remote from nightlife; uneven floors in places

Categories

Cleanliness
9
Mostly praised: multiple guests explicitly mention very clean rooms and daily housekeeping; some isolated issues (small ants, occasional missing toilet paper/towels or cleaning not done as agreed) but overall cleanliness is a strong positive.
Service
9.8
Staff repeatedly described as friendly and helpful (mentions of welcoming staff and a very friendly security guard); some operational drawbacks (reception not 24/7, occasional housekeeping lapses) but overall service sentiment is very positive.
Location
8.6
Location seen as quiet and in a good spot by several guests, but one review notes it is a bit remote from nightlife — overall a generally good, peaceful location with limited proximity to nightlife.
Room Quality
8.1
Mixed: guests praise spacious villas/private pools and useful small kitchens, but there are complaints about thin walls (noise), noisy air conditioning, and uncomfortable/odd bed arrangements in some rooms.
Amenities
9
Very positive about pool(s), private-pool villas, parking and pool access; limited on-site F&B (no restaurant/breakfast) and occasional lack of TV in living room noted.
Value for Money
9.5
Multiple guests explicitly state the hotel is very good for the price (spacious rooms, private pools and friendly staff), indicating strong perceived value.
Food and Beverage
6.8
Weak area: reviewers note absence of a hotel restaurant and no breakfast offering; F&B options are limited or missing.
Overall Experience
9.6
Generally very positive overall: many satisfied guests praising cleanliness, pools and staff, with issues (noise, occasional service lapses, missing F&B) seen as minor relative to the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 00:09

Property Description

Luxurious Amenities

Indulge in the outdoor pool, fitness center, and bicycle rentals, offering endless ways to unwind.

Convenient Services

Benefit from complimentary Wi-Fi, a hair salon, and tour assistance for a hassle-free stay.

Comfortable Accommodations

32 air-conditioned rooms with DVD players, private balconies, and modern amenities await.

Immerse yourself in the beauty of Chalong with a stay at The Thames Pool Access Resort SHA+. Dive into relaxation and adventure just minutes away from the scenic Chalong Bay and iconic Big Buddha. Book now to elevate your Phuket experience!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.8
Based on 15 reviews
Cleanliness: 9
Service: 9.8
Location: 8.6
Room Quality: 8.1
Amenities: 9
Value for Money: 9.5
Food and Beverage: 6.8
Overall Experience: 9.6
S
Sandra family_with_children nl
8
Leuke Vila netjes elke dag schoonmaak service schoonmaak personeel was erg vriendelijk maar zo is Thailand
Pros:

Ieder ze eigen kamer met douche en toilet

Cons:

Die kleine mieren die op alles af komen

2026-05-13 via Nuitee
K
Kayalvili extended_group my
8
2026-04-14 via Nuitee
A
AMPAPORN family_with_children th
10
Pros:

Wonderful pool. Comfortable room.

Cons:

No TV in the living room.

2026-04-11 via Nuitee
D
Dorottya couple hu
8
Pros:

The building is great, seems to be new. They have a nice swimming pool that can be used freely.

Cons:

The walls are extremely thin and you can clearly hear the conversations from the neighbours, also outside noises can be heard very loudly. It is very annoying during the night.

2026-04-02 via Nuitee
T
Tom couple dk
9
Fuldt ud tilfreds
Pros:

Det hele

2026-03-30 via Nuitee
C
Charissa extended_group nl
7
2026-03-29 via Nuitee
B
Brahim solo_traveller fr
8
Très bonne hôtel pour le prix ! Chambre spacieuse , y’a de la place , piscine propre , l’accueil , juste le lit à change
Pros:

Le personnel sympathique , le gardien , la piscine accès pool et le parking moto sans passer par l’accueil

Cons:

La climatisation fait beaucoup de bruit et le lit pas confortable 2 lits coller ce n’est pas un lit king size

2026-03-29 via Nuitee
Y
yat extended_group jp
10
2026-03-25 via Nuitee
K
Kian couple ie
10
2026-03-20 via Nuitee
T
Tom couple dk
10
Pros:

Alt var godt

Cons:

Det hele

2026-03-19 via Nuitee
S
Skovgaard solo_traveller dk
8
2026-03-15 via Nuitee
K
Kia couple fi
9
Pros:

Rauhallisella ja hyvällä paikalla. Erittäin siistit huoneet ja muut tilat.

2026-03-13 via Nuitee
C
Charlotte extended_group fr
7
2026-03-02 via Nuitee
G
Graziella family_with_children fr
10
2026-02-10 via Nuitee
V
Vorathep solo_traveller th
9
2026-01-22 via Nuitee
B
Barca family_with_children kz
10
2026-01-21 via Nuitee
P
Petrus Jozef extended_group nl
5
Te afgelegen van uitgaans leven
Cons:

Veel ongelijken vloeren

2026-01-19 via Nuitee
B
Burcu Elif solo_traveller ch
7
Pros:

Das Personal war nett, der Security Ricky war sehr sehr freundlich und hilfsbereit.

Cons:

Manchmal hatte ich kein WC Papier, oder Badetücher. Die Reinigung nicht wie abgesprochen gemacht. Es wäre von Vorteil, wenn die Rezeption 7/24 wäre.

2026-01-13 via Nuitee
E
eriksson couple se
9
2026-01-04 via Nuitee
P
Philippe couple re
9
2025-12-29 via Nuitee