Maayo Hotel

Hotels
8.9 (1093 reviews)
Plaridel Street , Cebu City , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious breakfast options
Cons:
Issues with water supply
Elevator access concerns

Categories

Cleanliness
8.36
Some concerns about the room cleanliness and water quality during a crisis.
Service
9.33
Staff were repeatedly mentioned as friendly, helpful, and accommodating.
Location
8.87
Close proximity to the airport, but limited accessibility on foot.
Room Quality
8.82
Rooms were described as spacious and comfortable, but cleanliness affected satisfaction.
Amenities
8.35
Rooftop dining layout was criticized, affecting overall enjoyment.
Value for Money
8.81
A generally positive sentiment despite some amenities not meeting expectations.
Food and Beverage
9.36
Breakfast buffet received high praise with a variety of options.
Overall Experience
9.33
Overall experiences were dominated by positive sentiments, with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:45

Property Description

Luxurious Accommodations with Free WiFi
Maayo Hotel, located just 5 km from SM City Cebu, offers elegantly appointed rooms with complimentary WiFi access. Each air-conditioned room features carpeted flooring, a personal safe, and a flat-screen TV. Guests can unwind in rooms with a seating area and enjoy amenities like a kettle, slippers, and free toiletries in the private bathroom with a bath and bidet.

Relaxation and Dining Options
Guests can indulge in the spa center, take a dip in the infinity pool, and choose from 3 on-site dining venues. The restaurants offer a diverse selection of culinary delights, catering to both local and international tastes.

Convenient Services and Nearby Attractions
With a 24-hour front desk, Maayo Hotel provides assistance with luggage storage and airport transfers. Explore nearby attractions such as Ayala Center Cebu and Fort San Pedro, with the Mactan Cebu International Airport just 4 km away.

Experience luxury and convenience at Maayo Hotel - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Feb 4, 2026 until Tue, Jun 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1093 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
P
Paul • couple • us
9
A great short stay while traveling to and from Malapascua Island
Pros:

We stayed for one night. We were going to Malapascua and the hotel provided us with transportation options. The food in the restaurants is delicious and reasonably priced. The location is close to Cebu-Mactan airport (<15min). The staff is friendly and helpful.

Cons:

nothing

2026-05-26 • via Nuitee
S
SCOTT • solo_traveller • gb
9
2026-05-25 • via Nuitee
P
Paul • couple • be
10
Amazing
Pros:

Everything was perfect , the staff there was very kind and helpful, the room was clean and it was very quiet, the breakfast was very good, the hotel is not far from the airport and not far from the center of the city.

Cons:

I can’t find something negative to say.

2026-05-23 • via Nuitee
J
Javier • family_with_children • lu
4
No repetiremos
Pros:

Proximidad al aeropuerto. Tamaño habitación.

Cons:

El Transfer es super caro, además nos cobraron de más y luego no quisieron devolver el dinero tras haber reconocido su error. Las sabanas de la cama tenían manchas. Es un hotel caro para lo que ofrece. Hay variedad de oferta de desayuno pero no tiene buena calidad.

2026-05-20 • via Nuitee
E
Emil Munnoch • couple • dk
10
2026-05-15 • via Nuitee
L
Laurine • couple • fr
9
Très bon hôtel, beaucoup de services et personnels très agréables et prévenants.
Pros:

Le personnel est au petit soin, la chambre confortable, large choix dans les buffets. Les massages sont un plus !

2026-05-10 • via Nuitee
D
Dynna Jen Cimafranca • couple • jp
10
2026-05-10 • via Nuitee
V
V. • solo_traveller • be
10
I like very much this Hotel
Pros:

Quite and clean

Cons:

No

2026-05-09 • via Nuitee
M
Michael • family_with_children • de
6
Pros:

Lage zum Flughafen

Cons:

Zimmer hellhörig, konnten an der Feier anderer im Hotel bis in die Nacht teilnehmen.
Bei Check out werden die Zimmer geprüft - aus meiner Sicht kleinlich und nicht zeitgemäß
Pool nicht verfügbar

2026-05-07 • via Nuitee
P
Pinho • couple • nl
10
2026-05-01 • via Nuitee
P
Pinho • couple • nl
9
2026-05-01 • via Nuitee
C
Chigusa • solo_traveller • jp
9
2026-04-29 • via Nuitee
Y
YONGSOK • couple • kr
7
Cons:

더블베드 요청했는데 없다고 룸 업글 유도하며 추가결제 요구함

2026-04-26 • via Nuitee
R
Raymond • solo_traveller • ph
8
2026-04-25 • via Nuitee
H
Hugo • couple • fr
9
Amazing stay in Cebu close to the airport
Pros:

The staff were awesome, they were very accommodating and helpful. We’ve had a couple request that all have been listened to, recorded and done for our last night in Philippines when we came back in Cebu after 2 weeks.
The food in the restaurant upstairs was very nice and the little cafe on the ground floor was also super yummy and not pricey at all. Location is very close to the airport and a little mall.

Cons:

The elevator can be a little bit slow, make sure you book your cab back to the airport in advance cause the traffic light are shut down on the avenue and the traffic if therefore a bit of a mess.

2026-04-25 • via Nuitee
F
Fatiha • family_with_children • fr
8
Très bon rapport qualité/prix
Pros:

Hôtel avec un rapport qualité/prix tout à fait remarquable. Sommes arrivés tard et avons pu dîner. Très bon et propre !

Cons:

Hôtel pour une escale d’une nuit à Cebu proche de l’aéroport

2026-04-24 • via Nuitee
B
Benedict • extended_group • ph
10
2026-04-19 • via Nuitee
D
David • solo_traveller • au
9
Pros:

Great hotel. Really convenient access to the airport and ferries north. Great staff

2026-04-16 • via Nuitee
D
Daniela • couple • de
8
Perfekt für uns für eine Nacht im Cebu bevor es nach Hause geht
Pros:

Unsagbar liebes Servicepersonal, toller Aufenthalt, und vor allem echt gute Betten
Frühstücksbuffet ist ein Traum und lässt keine Wünsche offen

Cons:

Leider war der Pool gerade außer Betrieb und wurde umgebaut (09.04.2026) sodass wir ihn nicht nutzen konnten und hatten dazu vorab auch keine Info bekommen. Da wir uns eigentlich darauf gefreut hatten den sundowner im Pool zu genießen.

2026-04-10 • via Nuitee
T
Tee • solo_traveller • us
10
Wonderful stay in the city of Cebu with Maayo hotel with the nicest views in the city.
Pros:

Accommodations are adequately priced. Everything was clean and buffet was delicious! Their staff was friendly and so polite.

Cons:

Only thing was a strong sewer smell right outside of the concierge/ lobby where you get dropped off and picked up by taxis. Other than that no complains

2026-04-10 • via Nuitee