Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.79
Mixed reviews on cleanliness; some positive mentions but heavily criticized in one review.
Service
9.26
Generally positive with strong praises for staff friendliness and attentiveness.
Location
8.8
Convenient location with access to nearby amenities and transport options.
Room Quality
7.25
Diverse opinions; some rooms were dated or small, while others were well-appointed and recently renovated.
Amenities
8.28
Adequate amenities mentioned, some guests expressing their satisfaction with convenience.
Value for Money
8.64
Good value considering the price but limited by cleanliness issues in certain rooms.
Food and Beverage
8.69
No specific mentions in reviews; assumes standard quality based on hotel tier.
Overall Experience
8.46
Overall satisfaction with some notable shortcomings in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

City Views and Relaxation

Enjoy stunning city views from your room at Sunrise Hanoi Hotel, where guests have access to a sun terrace and sauna for ultimate relaxation.

Modern Amenities and Services

Experience comfort with air-conditioned rooms equipped with a flat-screen TV, minibar, and private bathroom. Benefit from services like a 24-hour front desk, room service, and free WiFi throughout the property.

Convenient Location and Nearby Attractions

Located near Hanoi Opera House and Trang Tien Plaza, Sunrise Hanoi Hotel offers easy access to popular landmarks. Don't miss out on exploring the area by taking advantage of the free bike rentals or opting for car hire services during your stay.

Book now for a memorable stay at Sunrise Hanoi Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 731 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.46
H
Hà • couple • vn
8
2026-10-15 • via Nuitee
N
Nhi • solo_traveller • vn
10
2026-10-13 • via Nuitee
Q
QUYÊN • family_with_children • vn
8
2026-10-13 • via Nuitee
Q
Quoc Hoang • extended_group • vn
10
2026-10-12 • via Nuitee
D
Daphika • couple • in
9
2026-10-11 • via Nuitee
Łukasz • solo_traveller • pl
6
Cons:

Brudne pokoje, cały czas słychać windę w pokojach jak się rusza.

2026-10-09 • via Nuitee
H
Ha • solo_traveller • vn
6
I had to wait until 2:30 PM to check in because the room was still being cleaned. The soundproofing
Pros:

The price is reasonable. Staff is good

Cons:

The staff replaced the dirty pillowcase after I brought it to their attention.

2026-10-09 • via Nuitee
T
Tibor • couple • no
7
2026-10-09 • via Nuitee
A
Aiste • solo_traveller • lt
8
2026-10-08 • via Nuitee
Y
Yousuf • couple • om
8
Pros:

The stuff were vey helpful

2026-10-07 • via Nuitee
V
Viktorija • couple • gb
1
Pros:

Bugs everywhere in the room - disgusting!!

2026-09-14 • via Nuitee
V
Vương Kiến Hưng • solo_traveller • vn
10
Địa điểm lưu trú rất tốt
Pros:

Phòng ốc sạch sẽ, thái độ nhân viên tuyệt vời, hỗ trợ tối đa cho khách. Tiện nghi thoải mái

2026-09-14 • via Nuitee
G
Georg • couple • de
1
NO SHOW
Pros:

ROOM UNDER CONSTRUCTION- SUNRISE CANCEL PER E-MAIL

2026-09-14 • via Nuitee
E
EVANGELOS • solo_traveller • gr
10
2026-09-13 • via Nuitee
T
Trân • couple • vn
10
Ổn áp
Pros:

Vị trí thuận tiện, an toàn. Phòng sạch sẽ và tiện nghi. Lễ tân 24/24 có thể hỗ trợ mọi lúc nếu cần

Cons:

Chỉ có món phở vào buổi sáng nên hơi ngán. Phòng không có thảm ở cửa wc nên hơi bất tiện.

2026-09-12 • via Nuitee
G
Gunaratne • solo_traveller • lk
8
Pros:

The room the staff were very good

Cons:

The location was a little far from the centre of Hanoi. Need a taxi to travel.

2026-09-12 • via Nuitee
S
Snsd • couple • vn
1
Ồn, bẩn
Pros:

Xin lỗi đánh giá thấp nhưng thật sự bẩn với ồn

Cons:

Ồn ảnh hưởng giấc ngủ

2026-09-12 • via Nuitee
Đặng Thị • solo_traveller • vn
10
2026-09-11 • via Nuitee
T
Tân • solo_traveller • vn
10
2026-09-02 • via Nuitee
T
Tuấn Đạt 104 • solo_traveller • vn
10
Pros:

Phòng sạch sẽ, thoáng mát, tiện lời

2026-08-19 • via Nuitee