Best Western Plus Addis Ababa

Hotels
Best Western Plus
9.2 (1096 reviews)
Bole Medhanealem Road , Addis Ababa , et

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great service
Cons:
Location not ideal
Rooms small

Categories

Cleanliness
9.41
The hotel was described as very clean and comfortable.
Service
9.88
Many reviews highlighted exceptional service and friendly staff.
Location
8.42
Some reviews mentioned the location being not good and a bit far.
Room Quality
8.87
Overall comfortable, but mentioned the rooms were small in some instances.
Amenities
9.4
Amenities like breakfast and spa services received positive remarks.
Value for Money
8.86
Some found it a bit pricey, but generally satisfied with the value.
Food and Beverage
9.41
Breakfast options were noted as very good and appreciated.
Overall Experience
9.38
Reviews indicate a very happy overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Luxurious Rooms with City Views
Indulge in our air-conditioned rooms offering free WiFi and stunning city views. Each room is equipped with a desk, a private bathroom with complimentary toiletries, and a flat-screen TV with satellite channels.

Wellness Area with Sauna and Fitness Centre
Relax and rejuvenate in our wellness area featuring a sauna and a modern fitness centre. Unwind after a long day of exploring the city or keep up with your fitness routine during your stay.

Convenient Airport Transfers
Enjoy a hassle-free arrival and departure with our complimentary airport transfers to and from Bole International Airport, located just 1km away from Best Western Plus Addis Ababa.

Experience luxury and convenience at Best Western Plus Addis Ababa. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1096 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.42
Room Quality: 8.87
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
C
Chen couple il
10
2026-07-18 via Nuitee
S
sikuar family_with_children gb
10
Overall it was good. Excellent house keeping staff, polite and kept my room clean every day!
Pros:

I ordered breakfast few times and was not good!

Cons:

The quality of and presentation of the food .

2026-07-18 via Nuitee
P
phocasm240 Solo travel
10
Customer service
Pros:

First of all,I liked yiur services, food( breakfast, dinner and lunch) conference room very done! Rahel alem meron mahelet getahun t

2026-07-16 via Tripadvisor
M
mahmuds259 Business Nigeria
10
Great Experience
Pros:

Wonderful experience at Best Western Plus. Great staff, great food, very positive environment. The food was also great, and the waitress at the restaurant, Rahel as amazing! Its positive alm through.

2026-07-16 via Tripadvisor
N
nigusuc2026 Friends getaway
10
Every time happy
Pros:

Best service best bartenders (Habtamu and Habtamu

2026-07-15 via Tripadvisor
G
gregorym529 Solo travel Kigali, Kigali Province
8
Enjoying the Best Western Plus experience.
Pros:

I've stayed at this hotel many of times throughout the years. I normally choose this hotel because of its location in Bole. People are very friendly and are accommodating, today I have a/c and the manager was quick to charge my room as well as assist me with Internet. The waitress (Seblewengble) was very professional and courteous. She was very helpful and assisting me with a table issue and serving me with my order, always smiling and polite.

2026-07-13 via Tripadvisor
T
Tourist41749813167 Solo travel
8
Home away from home
Pros:

I had an amazing stay for the second time at Bests Western Plus Addis, the service from airport pick up, beautiful welcoming faces at the reception and the staff at Breakfast were all lovely. Breakfast was also good and had options. The serving team Birtukan, Alem, Yohannis and everyone else also were very helpful. Thank you for all the staff making my stay beautiful!

2026-07-12 via Tripadvisor
A
Abdullahi Mohamed solo_traveller so
10
2026-07-11 via Nuitee
E
Eli couple il
10
Thank you
Pros:

Location

Cons:

None

2026-07-10 via Nuitee
E
ERDINC solo_traveller tr
10
2026-07-08 via Nuitee
M
margarida solo_traveller pt
10
2026-07-06 via Nuitee
N
Nawal couple us
9
Pros:

Location

Cons:

No smart TV

2026-07-05 via Nuitee
F
Finot-Tour-Ethiopia Family Addis Ababa
10
Perfect room and quality services
Pros:

It is near to airport. It is located downtown area. The rooms are very comfortable and furnished. It has gym, spa and wellness.

2026-07-04 via Tripadvisor
S
Saleh extended_group om
7
2026-07-04 via Nuitee
H
Habona couple sa
10
Wonderful
2026-07-03 via Nuitee
S
seifet2026 Family
10
Perfecto!
Pros:

Best service nice food and really good vibe ❤️❤️❤️

2026-06-29 via Tripadvisor
S
Sarah solo_traveller gb
10
Friendly staff and excellent service!
Pros:

Lovely staff go far and beyond with their customer service is excellent !

Cons:

Customer service and staff

2026-06-27 via Nuitee
S
shigebumi couple ug
8
2026-06-26 via Nuitee
S
Steven solo_traveller us
9
Great Deal for Bole
Pros:

The location is excellent. The bar in the lobby is great for watching the World Cup. The gym and spa are really nice. All of the staff in both the hotel and spa were so friendly and helpful. The rooms are small but comfortable. The AC works well, and beds were comfortable.

Cons:

nothing, everything was great.

2026-06-23 via Nuitee
S
spb971 Family
10
Family trip in June
Pros:

I gave the hotel five stars in spite of a few negatives that were outweighed by the positives.

First off, this was a family trip with two kids and were stayed in one of the hotels suites (probably a junior suite, but it had a separate living room).

Most reviewers mention the staff and they have been great. The longer we stayed and got to know everyone, the better the stay became. I don’t remember everyone’s name, but here are a few of the people who took care of us:

Getachew T, Getachew M, Meron, Mahlet, Belay, Tsion, Meskerem, Melimelikamu, the laundry guy whose name I missed, but who was always helpful and friendly, and finally the two waitresses from the lobby bar / restaurant, both of who interacted with my kids and made them feel at home).

Food was good and had a decent variety (we did the breakfast buffet every day, the dinner buffet one night and the restaurant downstairs most other nights). We never got sick and food quality and safety appeared to be good.

Bed quality was good. Showers had hot water (though not a ton of water pressure).

The negatives were that our room faced the street and it was occasionally loud (both from a World Cup game broadcasted across the street and from the lobby bar band that played until 11pm on Saturday night); also, the bathroom door handle nearly completely separated from the door, stranding me inside until I found a very specific angle to reinsert it and turn the handle, allowing me to get out. They changed the entire door handle after that, so the problem was solved. Would stay again. The positives far outweighed the few minor negatives.

2026-06-22 via Tripadvisor