Vivanta Jammu City Centre

Hotels
7.8 (312 reviews)
Maharaja Gulab Singh Marg , Jammu , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Food quality

Categories

Cleanliness
6.51
The property is not clean at all. It is not maintained at all.
Service
8.48
The staff was very polite and helpful.
Location
8.52
Location of the hotel is good.
Room Quality
7.47
Average rooms with dark colour walls.
Amenities
9
The facilities were great and I enjoyed the hospitality.
Value for Money
7.46
Reasonable value but some aspects fell short of expectations.
Food and Beverage
6.51
Breakfast quality is not good. Limited options available.
Overall Experience
8.48
A generally good experience but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:18

Property Description

Luxurious Accommodation with Stunning Views
Vivanta Jammu City Centre boasts a rooftop infinity pool, fitness center, and spa, offering guests the ultimate relaxation experience. Rooms feature modern amenities, with some overlooking the river for a picturesque stay.

Culinary Delights and Entertainment
Indulge in a variety of dining options, from a delightful breakfast at The All day dining to exotic North-West Frontier cuisine at Chinar restaurant. Unwind at the Irish style bar or enjoy BBQ at the Sky Bar Lounge with panoramic views of Jammu City.

Convenience and Hospitality
With a sun terrace, parking, laundry services, and free Wi-Fi, guests are well taken care of. The hotel's proximity to Raghunath Mandir and Raghunath Bazar offers easy access to local attractions. Book your stay at Vivanta Jammu City Centre for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXJ

Location

Guest Reviews

7.8
Based on 312 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 9
Value for Money: 7.46
Food and Beverage: 6.51
Overall Experience: 8.48
S
Sreekumar Pillai • solo_traveller • in
10
Pros:

Staff

Cons:

Cleanliness

2026-09-15 • via Nuitee
B
Benitez • solo_traveller • es
10
2026-09-04 • via Nuitee
L
Lavya • couple • in
5
2026-09-03 • via Nuitee
V
Vicente • couple • es
8
Un lugar cómodo y tranquilo
Pros:

Ubicación y tranquilidad

Cons:

Le falta un poco de limpieza

2026-08-25 • via Nuitee
S
Sajad • couple • in
10
Good property and best location
Pros:

Nice

Cons:

Owsm

2026-08-24 • via Nuitee
F
Fayaz • couple • in
10
Pros:

Cleanliness

2026-08-20 • via Nuitee
K
Kamal • extended_group • in
4
Not very good. Food quality was poor and housekeeping was below average
Cons:

Carpets were stinking in the corridor

2026-08-16 • via Nuitee
H
Harshdeep • solo_traveller • in
1
WORST propety in city of Temples!
Pros:

0 star! Worst Tata property!

Cons:

They never have a bartender in the bar. Their spa is so unclean! They charge so much taxes! At times in their bar they don't have Coke available! They have a smoking zone and the view outside is Gurudwara! Service is so slow! To pay your bills you have to wait a decade! They don't have EFTPOS machines! To pay in bar the machine i think comes from bank everytime! They have one EFTPOS machine in whole of Hotel! The workers are made to work even if they have broken arms! I was taxed 40% in bar over and above GSTs. I fail to understand why?
The bartenders are amazing, the staff is amazing. Only problem is everything is Super slow and super expensive! Bartender Sharma is the Man. I love the property but please go there if you have 48 hours in your day and you are ready to pay double for everything! And you still won't get what you want! You will ask for Coke and you will get Pepsi. You ask for diet coke and you will be offered Coke Zero!
You will ask them to reverse an order and they will say its not possible as its being punched! Again the property is beautiful, roof top is amazing. The workers are amazing. Its Super Super safe but the management needs Hospitality 101 classes! I wonder if the GM is even a Hospitality Graduate. An illiterate chai tapri wala can better run this place! I think they should hire Dolly Chai wala for a day to learn! I will be more than happy to sponsor even that! Its my home town and i have nostalgia with this place so i keep going back! When this hotel was Ramada, it was the best hotel in town! I rest my case...in short if you have all the time in this world and you have spare money to throw then only visit this place!

To the property itself i give it 5 stars! But to call this a 5 star rated property, i won't give it more then 1 star.

I would love to meet the team who appro ed it as a five star. I have nothing against this property, i enjoy my time here. I love the staff but a lot can be changed here.

2026-08-09 • via Nuitee
A
ASHOK • solo_traveller • in
10
2026-08-08 • via Nuitee
D
dhruv • couple • in
3
2026-08-06 • via Nuitee
S
Samit • solo_traveller • in
1
nothing to appreciate
Pros:

nothing

Cons:

all property was in bad shape and dirty all across

2026-07-25 • via Nuitee
G
Gurinder • couple • in
9
2026-07-22 • via Nuitee
A
Ajit • solo_traveller • in
9
2026-07-18 • via Nuitee
N
NIKITA • solo_traveller • cz
9
Great accomodation for a stay in Jammu.
Pros:

The staff was great: very warm and helpful. Breakfasts and Mynt restaurant were great, with a wide selection of options. Good location and spacious rooms with good views. The hotel offers transfer services, which is quite convenient.

Cons:

The Wi-Fi was quite slow and did not support good audio and video communication. The rooms could have been a bit cleaner.

2026-07-13 • via Nuitee
S
Sharma • solo_traveller • in
1
Pros:

It was average stay. Lack of staff. I have to pick my luggage by myself at the age of 70. I would suggest not to stay there. No value for money.

2026-07-13 • via Nuitee
A
Ahmad • solo_traveller • in
5
2026-06-29 • via Nuitee
V
Vinita • couple • in
8
2026-06-22 • via Nuitee
A
Amrita Anil • couple • hk
4
2026-06-19 • via Nuitee
M
Maitrayee • couple • in
6
2026-06-19 • via Nuitee
S
Sajad • couple • in
10
Owsm stay
Pros:

👌

Cons:

👍

2026-06-14 • via Nuitee