Hilton Garden Inn Nairobi Airport

Hotels
•
Hilton Worldwide
9.2 (213 reviews)
Mombasa Road, Nairobi, Nairobi, 00100 , Nairobi , KE
254-20-4075000

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Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great food and beverages
Cons:
Issues with bar tab processing
Limited amenities

Categories

Cleanliness
9.26
The rooms were noted as clean and well-maintained.
Service
9.73
Staff provided exceptional service, with multiple mentions of warm and attentive interactions.
Location
9.27
Convenient location near the airport with easy shuttle access.
Room Quality
9.22
Rooms were clean and designed thoughtfully for comfort.
Amenities
8.75
Amenities were appreciated, but could have been expanded.
Value for Money
8.71
Good experience relative to the cost, though one review mentioned potential issues with bar service.
Food and Beverage
9.26
Food was repeatedly complimented; meals were well-prepared and satisfying.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay, indicating a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:10

Property Description

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Nairobi Airport.

Recreational Delights
Unwind by our sparkling outdoor pool or maintain your fitness routine at our well-equipped fitness center. For families, we offer babysitting services to ensure you can relax without worry.

Culinary Experience
Savor delightful meals at the Garden Grille or enjoy in-room dining for a cozy night in. Start your day with our delicious buffet breakfast, available daily, and quench your thirst at our inviting bar/lounge.

Business & Events
Ideal for business travelers, our hotel features a fully-equipped business center and 4 versatile meeting rooms offering a combined space of 3,488 square feet. Plus, benefit from complimentary airport shuttle services, available 24 hours for your ease.

Don’t miss out on the opportunity to stay at Hilton Garden Inn Nairobi Airport—book your getaway today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9.2
Based on 213 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
L
Leah • solo_traveller • gh
7
2026-05-29 • via Nuitee
M
Monika • couple • pl
10
2026-05-29 • via Nuitee
I
Irene • solo_traveller • qa
10
2026-05-27 • via Nuitee
B
Brecken • solo_traveller • gb
9
Good stay.
Pros:

Very close to the airport, complimentary shuttle, food prices excellent.

Cons:

Power cut x 2 01:00, 01:30.
Probably not the Hotels fault, but unsettling.

2026-05-27 • via Nuitee
G
Gaurav • solo_traveller • in
9
2026-05-26 • via Nuitee
K
Krzysztof • couple • pl
9
2026-05-26 • via Nuitee
G
Gabriela • couple • bg
6
Great location, excellent airport shuttle, mediocre rooms.
Pros:

We liked how close it was to the airport and the complimentary included airport shuttle that leaves every 30 minutes.
The property itself is furnished modernly and the staff is very kind. Security is on a high level which is great for a hotel in Nairobi.

Cons:

The rooms were not clean, when we entered the room there were crumbs on the floor, dust everywhere and the bathroom and shower separation glass was dirty. The charging station at the bed stand did not work, and when we asked for an adapter on reception for our chargers we were told they were sold out and we cannot get any. They told us to walk 1km to the nearest supermarket - around midnight time.

2026-05-26 • via Nuitee
J
Jamie • couple • gb
10
2026-05-25 • via Nuitee
E
Elisa • extended_group • gb
6
2026-05-24 • via Nuitee
I
Ingvill Elise • couple • no
8
2026-05-24 • via Nuitee
J
Jean Claude • family_with_children • bi
8
2026-05-24 • via Nuitee
D
David • solo_traveller • za
8
2026-05-22 • via Nuitee
C
clotilde • solo_traveller • fr
10
Pros:

Tous

2026-05-20 • via Nuitee
M
Mariame • solo_traveller • fr
9
2026-05-20 • via Nuitee
A
Anne • solo_traveller • de
10
2026-05-19 • via Nuitee
G
Gary • couple • gb
9
Pros:

Staff

2026-05-17 • via Nuitee
S
selma sadeg • couple • fr
8
2026-05-13 • via Nuitee
C
Claudia • couple • fr
7
2026-05-11 • via Nuitee
D
Don • solo_traveller • za
8
Good place nearby airport
Pros:

Very kind staff, very helpful.

2026-05-07 • via Nuitee
W
Walter • family_with_children • za
9
2026-05-07 • via Nuitee