Hilton Garden Inn Nairobi Airport

Hotels
•
Hilton Worldwide
9.2 (213 reviews)
Mombasa Road, Nairobi, Nairobi, 00100 , Nairobi , KE
254-20-4075000

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Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great food and beverages
Cons:
Issues with bar tab processing
Limited amenities

Categories

Cleanliness
9.26
The rooms were noted as clean and well-maintained.
Service
9.73
Staff provided exceptional service, with multiple mentions of warm and attentive interactions.
Location
9.27
Convenient location near the airport with easy shuttle access.
Room Quality
9.22
Rooms were clean and designed thoughtfully for comfort.
Amenities
8.75
Amenities were appreciated, but could have been expanded.
Value for Money
8.71
Good experience relative to the cost, though one review mentioned potential issues with bar service.
Food and Beverage
9.26
Food was repeatedly complimented; meals were well-prepared and satisfying.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay, indicating a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:10

Property Description

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Nairobi Airport.

Recreational Delights
Unwind by our sparkling outdoor pool or maintain your fitness routine at our well-equipped fitness center. For families, we offer babysitting services to ensure you can relax without worry.

Culinary Experience
Savor delightful meals at the Garden Grille or enjoy in-room dining for a cozy night in. Start your day with our delicious buffet breakfast, available daily, and quench your thirst at our inviting bar/lounge.

Business & Events
Ideal for business travelers, our hotel features a fully-equipped business center and 4 versatile meeting rooms offering a combined space of 3,488 square feet. Plus, benefit from complimentary airport shuttle services, available 24 hours for your ease.

Don’t miss out on the opportunity to stay at Hilton Garden Inn Nairobi Airport—book your getaway today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9.2
Based on 213 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
K
Karenza • solo_traveller • ke
8
Perfect place to say for the airport.
Pros:

So close to the airport and 90.% of the staff are so helpful.

Cons:

There was a plug in air freshener that was making the room stink. They are also so bad for you. Then it makes you wonder why a smelly air freshener was put in there? Hiding something ?
Everyone was so helpful but one guy watched me take my 3 really big and heavy suitcases outside (everyone else was great)

2026-07-18 • via Nuitee
T
Tom • family_with_children • gb
10
2026-07-17 • via Nuitee
P
Parita • solo_traveller • gb
7
Pros:

The place was clean and staff was friendly.

Cons:

I ordered a vegetarian meal as per stated on the menu in the restaurant and received the meal with chicken in it.

2026-07-17 • via Nuitee
D
David • solo_traveller • gb
10
2026-07-17 • via Nuitee
K
Kgothatso • solo_traveller • za
10
2026-07-16 • via Nuitee
L
lal • couple • ae
10
2026-07-13 • via Nuitee
T
Teresia • solo_traveller • ke
7
Overall ok could have been great.
Pros:

Clean rooms

Cons:

Airport shuttle, ended up hiring taxi. Very unsafe and inconvenient

2026-07-13 • via Nuitee
A
andrew • couple • ke
8
very good would stay there again for sure
Pros:

airports transfers very good

Cons:

maybe bit more exciting breakfast

2026-07-13 • via Nuitee
F
Fungai • solo_traveller • za
10
Pros:

Lovely room and facilities - including a room to do laundry, a gym and pool.

2026-07-12 • via Nuitee
T
Teresa • couple • au
10
Excellent overnight stay
Pros:

Extremely comfortable and well
Located for airport. Included transfer was great with driver Amos helping us to find our way at chaotic airport! All staff were friendly and helpful.
Restaurant and Bar had nice ambiance and food was good.

Cons:

Nothing

2026-07-11 • via Nuitee
M
Maksim • family_with_children • ru
10
2026-07-11 • via Nuitee
B
Brahim • solo_traveller • fr
10
Pros:

Take care of us

Cons:

No enough drinking water in the roon

2026-07-09 • via Nuitee
C
Chanda • solo_traveller • zm
8
A great place to stay for a quick stopover in Nairobi. Proximity to the airport and convenience is ideal.
Pros:

The convenience and amenities available for a traveller are perfect!

Cons:

Slight need to change room because of noise.

2026-07-08 • via Nuitee
M
Murphy • solo_traveller • us
9
2026-07-07 • via Nuitee
S
Suzanna • solo_traveller • ke
9
I love this hotel and I will be using it again on my next trip to Nairobi
Pros:

Great location, Just out of the airport so value for money. Friendly staff and clean rooms.

Cons:

Easy check in.

2026-07-01 • via Nuitee
A
Azmaira • solo_traveller • ke
9
2026-06-30 • via Nuitee
P
Prof Ciku • family_with_children • rw
9
Pros:

Excellent rooms. Staff also very good staff. Convenient location. 24hr restaurant. Free airport shuttle.

2026-06-29 • via Nuitee
P
Penelope • solo_traveller • fr
10
A very convenient place to stay in Nairobi before a flight.
Pros:

A very comfortable overnight stay before an early flight. Friendly staff and a good shuttle service. We had room service which was punctual and very pleasant.

Cons:

Nothing

2026-06-27 • via Nuitee
I
Iain • solo_traveller • za
8
2026-06-26 • via Nuitee
X
Xiao • solo_traveller • us
9
Great for arriving or departing international air travelers
Pros:

Close to airport and shuttle waiting for us on arrival. Everything about it was a luxury experience.

2026-06-26 • via Nuitee