Home2 Suites by Hilton Louisville Downtown NuLu

Hotels
•
Home2 Suites by Hilton
8.1 (496 reviews)
240 South Hancock Street , Louisville , us
+1 502-561-0460

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High cost for value

Categories

Cleanliness
6.93
The bathroom was not the cleanest and the pool was unusable due to cleanliness issues.
Service
8.9
The staff was friendly and helpful, though there were some unprofessional behaviors noted.
Location
9.44
Great location close to activities and walking distance to the downtown area.
Room Quality
7.39
Room comfort was noted, but there were issues with maintenance like a broken TV.
Amenities
7.42
The pool was a main attraction but was unusable during the stay; breakfast had some issues.
Value for Money
7.88
Cost is a little high for the quality of stay experienced.
Food and Beverage
8.43
Breakfast had some quality issues, but overall experience with food was decent.
Overall Experience
8.4
Mixed experience with some positives, but significant issues affected the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Modern Amenities
Home2 Suites by Hilton Louisville Downtown NuLu offers air-conditioned rooms with free WiFi, flat-screen TVs, and kitchenettes. Guests can enjoy the convenience of a fridge in every unit.

Delicious Dining Options
Start your day with buffet or continental breakfast options at the hotel. For snacks and drinks throughout the day, vending machines are available on site.

Leisure and Business Facilities
Relax in the indoor pool or keep up with your workout routine in the fitness centre. Need to catch up on work? Utilize the business centre. The hotel's prime location near popular attractions makes it the perfect choice for your stay in Louisville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 496 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
J
Jeff • couple • us
10
Pros:

This must be AI cause I’ve said them before I answer these questions for obviously if I said there before I like it

2026-08-28 • via Nuitee
D
Dorinda • family_with_children • us
10
Clean. Well stocked. Friendly staff.
Pros:

Clean. Had ability to have 5 people with 2 queens and a couch bed. The building inside and out was clean and well kept. The room was clean and included anything you may need for making some food, including fridge, microwave, dishes, and dishwasher. A great breakfast bar is available in the morning. The staff were all friendly.

Cons:

The cost for one night was a little more than I expected.

2026-08-22 • via Nuitee
T
Thi Hoang Phuc • extended_group • us
9
2026-08-19 • via Nuitee
W
Williamson • family_with_children • us
10
2026-08-19 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Location

Cons:

Breakfast was basic but adequate

2026-08-16 • via Nuitee
G
Goodman • solo_traveller • us
10
Good stay
Pros:

It was a great time the breakfast could have been better but the actual hotel was great.

Cons:

The breakfast

2026-08-13 • via Nuitee
J
Jeff • couple • us
10
Well worth it, I’ll stay here again!
Pros:

The rooms are really good. I’ve never seen anything like it for a three star hotel. I stayed in higher stars and had less. Location, location, location! Your employee Marva is GREAT

Cons:

Nothing!!

2026-08-12 • via Nuitee
J
Jeff • couple • us
10
2026-08-12 • via Nuitee
J
Jacinta • solo_traveller • us
10
Cons:

Daily rate for parking

2026-08-09 • via Nuitee
S
Shannon • solo_traveller • us
10
overall this was a safe, clean, accessible
Pros:

Breakfast was pretty good, I like the hotel is eco-friendly, staff was helpful and friendly the options for accessible rooms with various amenities was extraordinary to see, having family/friends with disabilities I will definitely recommend home 2 hilton in nulu.

Cons:

the air conitioner/heater was pretty dusty and dirty, housekeeping switched linens during my stay but didnt grab dirty was clothes from bathroom -

2026-08-08 • via Nuitee
S
Shawna • family_with_children • us
3
Pros:

The location. It was close to a lot of things.

Cons:

Having to pay for parking.

2026-08-06 • via Nuitee
V
Vito • family_with_children • us
6
Pros:

Helpful polite staff.

Cons:

Pool was closed, number one reason we chose this hotel.
Bed was mediocre.
Breakfast was OK

2026-07-23 • via Nuitee
D
Dr. Seth Wanye • solo_traveller • gh
9
A wonderful place to stay in DC. I will stay here again
Pros:

The location was good, the staff were phenomenal, breakfast was very good and the room was very spacious with all the amenities to make one's stay comfortable

Cons:

Nothing

2026-07-19 • via Nuitee
F
Freeman • solo_traveller • us
10
2026-07-13 • via Nuitee
D
David • couple • us
9
A good time was had by all!
Pros:

Breakfast was ok, typical hotel fare. The Gal that worked the desk during the day was FANTASTIC! Telling us about places to eat, visit and enjoy. Very friendly and pleasant!

Cons:

Parking was expensive.

2026-07-13 • via Nuitee
K
Kristen • family_with_children • us
8
Nice stay, close to many things.
Pros:

Great location, nice pool, good breakfast.

Cons:

Rooms were a bit dated and the sink in the kitchenette didn’t drain well when I was washing dishes.

2026-07-12 • via Nuitee
R
Randi • family_with_children • us
10
Very clean! I appreciate that!!
Pros:

The room was very clean, really nice staff, and a lot to offer at location

Cons:

I didn’t like the parking, the lot was small, but understandable for the area.

2026-07-08 • via Nuitee
C
Carie • family_with_children • us
1
Beds were okay
Pros:

Breakfast

Cons:

Air wasn’t cooling. Maintenance guy came to look at the air. And then he left and never came back. Bathroom door was stuck in wall. Changed room and then toilet would on and off not flush. And kids and grandson went to pool and a young couple was in it and was not being appropriate. So they left. Told a staff member and they didn’t so anything.

2026-07-08 • via Nuitee
M
Mitz • family_with_children • us
10
We love staying here. They treat us just like family. They are the best.
Pros:

They are always so friendly. The facilities are clean very close to the hospital.

Cons:

No compliance at all

2026-07-03 • via Nuitee
J
Julie • solo_traveller • us
10
Pros:

Easy walking distance to distillery, restaurants, shopping in NuLu. Curb drop off available. Parking was across the street. Rooms were well equipped. Great breakfast

2026-06-29 • via Nuitee