Hotel El Cristo

Hotels
8.6 (477 reviews)
604 Calle 10 Norte , Cholula , mx

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Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Hard beds
Noise issues

Categories

Cleanliness
8.5
Reviews mentioned the hotel was clean, but some felt the room sizes misrepresented compared to photos.
Service
8.8
Guests appreciated the attentive staff and quick resolutions to issues.
Location
8.7
Multiple reviews highlighted the excellent location near attractions and restaurants.
Room Quality
8.4
Some rooms were described as having hard beds affecting comfort.
Amenities
8.6
Facilities were appreciated; suggestions for improvements were noted without major complaints.
Value for Money
8.6
Guests felt the pricing was reasonable given the overall experience.
Food and Beverage
8.5
Restaurant hours were critiqued but the quality of food was not mentioned negatively.
Overall Experience
8.7
Overall, guests felt satisfied with their stays, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:40

Property Description

Luxurious Accommodation
Hotel El Cristo, nestled in Cholula, offers a luxurious stay just 16 km from Acropolis Puebla. The 4-star property boasts a serene garden, free private parking, and a charming terrace, ensuring a relaxing retreat for guests.

Top-Notch Amenities
Indulge in comfort with room service, a 24-hour front desk, and complimentary WiFi at your disposal. The hotel's family rooms provide ample space for a cozy stay, while each guest room is thoughtfully furnished with a seating area, a flat-screen TV, and a private bathroom stocked with free toiletries.

Convenient Location
Explore nearby attractions like Estrella de Puebla and the International Museum of the Baroque, both just 11 km away. With Hermanos Serdán International Airport in close proximity, Hotel El Cristo is the perfect choice for your next getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 477 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.7
Room Quality: 8.4
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 8.7
L
Luis Jaime • extended_group • mx
10
2026-07-24 • via Nuitee
A
Alessita • solo_traveller • mx
10
Pros:

El lugar es muy bonito, tranquilo, todo estaba muy limpio.

2026-07-23 • via Nuitee
G
Gabino • solo_traveller • mx
10
Pros:

Lo amplio de los cuartos y la limpieza

Cons:

Que cierran la reja a las 10 por lo menos deberían cerrar a las 12

2026-07-16 • via Nuitee
J
JUAN MANUEL • couple • mx
8
Buena experienvia
Pros:

El hotel está muy bien ubicado. Nos encantaron sus amplísimos jardines, además de la total tranquilidad

Cons:

Las habitaciones son un horno; no hay aire acondicionado ni ventilación en el techo; afortunadamente nos pusieron un ventilador de pedestal y así logramos pasar el calor extremo.

2026-07-16 • via Nuitee
J
jose Miguel • solo_traveller • mx
7
Pros:

La vista es bonita, está céntrico, y la habitación es amplia.

Cons:

1. Pelos de perro en la cama
2. Te dan un número de teléfono para llamadas y no contestan. Cierran a las 10pm la entrada,y tienes que hablar para que te abran. Afortunadamente regresé antes, si no, me quedo afuera.
3. Un número de WhatsApp que tampoco atienden. Solicité la clave wi-fi y nunca me respondieron. Así que no tuve Wifi.

2026-07-15 • via Nuitee
M
Mónica • couple • mx
7
2026-07-13 • via Nuitee
V
Vanessa • solo_traveller • mx
8
Pros:

Las instalaciones son muy bonitas
La propiedad esta bien conservada y la terraza es realmente agradable

Cons:

Los artículos de higiene (jabón, crema) son de baja calidad. No recomendable para piel sensible

2026-07-13 • via Nuitee
L
Leodegario • solo_traveller • mx
9
Pros:

El espacio tipo rancho el bosque que tiene y que esta en medio de la ciudad

Cons:

Que no tiene restaurante

2026-06-29 • via Nuitee
G
Georgina • solo_traveller • mx
10
Pros:

Un hotel muy agradable, tranquilo, espacioso y cómodo.

Cons:

Todo perfecto 💯

2026-06-23 • via Nuitee
C
Carlos Humberto • solo_traveller • mx
10
2026-06-15 • via Nuitee
E
esparza • couple • mx
9
2026-06-03 • via Nuitee
L
Lizbeth • solo_traveller • mx
10
Pros:

Las instalaciones ya que eran limpias, cómodas y amplias

2026-06-01 • via Nuitee
P
Paula • couple • cl
10
2026-05-31 • via Nuitee
A
ALBERTO • couple • mx
8
PLACENTERA
Pros:

ME ENCANTO EL LUGRA, SUS AREAS VERDES RECOMENDARIA DARLE MAS VISTA, ME GUSTO MUCHO POR SU TRANQUILIDAD Y PRIVACIDAD DEL LUGAR -- RECOMENDARIA TENER SERVICIO DE RESTAURANTE DENTRO DEL HOTEL.

Cons:

LA FALTA DE RESTAURANTE DENTRO DEL HOTEL Y QUE ALGUNAS AREAS VERDES ESTAN UN POCO DESCUIDADAS.

2026-05-28 • via Nuitee
K
Kathrin • solo_traveller • de
7
2026-05-12 • via Nuitee
V
Vicente • family_with_children • mx
8
2026-05-11 • via Nuitee
R
Rocio • solo_traveller • mx
10
Pros:

Ubicación

Cons:

No tenía ventana mu habitación

2026-05-06 • via Nuitee
O
Omar • family_with_children • mx
7
Cons:

LAS CAMAS MUY DURAS

2026-05-04 • via Nuitee
P
Perez • solo_traveller • mx
10
El mejor fin de semana
Pros:

La alberca

Cons:

Todo estubo bien

2026-05-03 • via Nuitee
J
Janeth • couple • mx
9
Bien ubicado
Pros:

Muy bien ubicado, a 10 min caminando de la Pirámide.
Lo único es que tiene un plaza en frente que de noche es ruidoso por la música fuerte. Yo fui en fin de semana, no se si también apliqué entre semana

2026-04-30 • via Nuitee