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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Toilet with grab rails
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Spa Experience
Indulge in a spa retreat at Hotel 5 de Mayo, featuring an indoor pool and a state-of-the-art fitness centre for the ultimate relaxation and rejuvenation.
City Views and Culinary Delights
Unwind on the terrace while soaking in stunning city views, then treat your taste buds at the on-site restaurant or bar for a delightful dining experience.
Comfort and Convenience
Enjoy air-conditioned rooms with modern amenities like free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay. The bilingual staff is ready to assist you throughout your visit.
Experience the perfect blend of comfort and luxury at Hotel 5 de Mayo. Book now for an unforgettable stay in Puebla!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Es el mejor lugar en Puebla, todos son super amables. Tuve una urgencia con mi familia, y nos apoyaron en todo momento! A todo su personal Gracias por todo su apoyo en un momento tan díficil para mi familia!
Todo está increible!
La habitación es ENORME!!
Un precio muy accesible
El desayuno muy bueno.
Si no llego 7.00 am a desayunar hubiera tenido que esperar 1 hora para hacerlo ya que el comedor se abarrotó en ese horario.
Las habitaciones
El desayuno muy escueto y frio
La distribución de las habitaciones
Que tengan plancha, que indiquen en las aplicaciones si requiere uno factura
No tuve tiempo de hacer uso de las instalaciones pero lo que pude estar alli fue excelente, muy bonita habitación, desayuno excelente. Si regreso a puebla seguro me hospedó de nuevo alli
La habitación de buen espacio y la cama muy cómoda
Limpieza es genial
El desayuno es el mismo todos los días 😜🤢
It’s beautiful outside
The AC doesn’t work and it smells bad
Superó mis expectativas. Todo el personal muy amable, el desayuno incluido estuvo muy rico todos los días, la habitación bastante amplia e incluye una pequeña sala que no cayó de maravilla, la cama súper cómoda y la ubicación muy buena, pues está a unos pasos del transporte que lleva al centro y a la terminal CAPU. Muy buena experiencia, regresaré.
La TV es smart pero es muy lenta y muchos canales no cargaban nunca.
This hotel is a little gem. We liked location, gym, pool, very spacious rooms, very clean, comfortable bed, good breakfast.
The hall was in renovation and we could not sit at the entrance to wait.
To reach the facilities you need to go out and cross the parking.
Me agradaron las instalaciones muy bonitos acabados y muy limpios.
El desayuno es tipo Americano pero con buen sazón.
La alberca un poco chiquita pero aún así funcional.
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