Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Adequate breakfast
Cons:
Cleanliness issues
Noisy rooms
High pricing

Categories

Cleanliness
6.73
Several mentions of cleanliness issues, specifically noted in reviews.
Service
8.7
Many positive comments on the friendliness of the staff.
Location
8.74
Frequent praise for the location's convenience.
Room Quality
7.19
General comfort noted, but some complaints about noise and lighting.
Amenities
7.72
Good amenities like breakfast mentioned, but some lack of maintenance.
Value for Money
7.68
Some reviews felt the pricing was high for the overall experience.
Food and Beverage
8.73
The breakfast was highlighted positively in multiple reviews.
Overall Experience
7.7
Mixed feelings, with positives and negatives impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 20:06

Property Description

Luxurious Amenities

Featuring a big garden, a coffee store, and a fitness centre, El Prado offers a blend of relaxation and wellness for its guests.

Comfortable Accommodation

The rooms and suites at El Prado are designed to provide ultimate comfort with private bathrooms, seating areas, cable TV, minibars, and balconies.

Convenient Services

With a sauna, bar, and round-the-clock front desk assistance, El Prado ensures that guests have everything they need for a seamless stay.

Experience luxury and convenience in the heart of Neuquén at El Prado. Book your stay now for an unforgettable experience.

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30517956011).

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQN

Location

Guest Reviews

7.9
Based on 191 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 7.7
S
silvia • extended_group • ar
9
Pros:

Excelente

Cons:

Todo bien

2026-10-16 • via Nuitee
J
Josefina • solo_traveller • ar
8
2026-09-17 • via Nuitee
P
Pablo • family_with_children • ar
7
2026-09-11 • via Nuitee
C
Cristhian • solo_traveller • ar
10
2026-09-05 • via Nuitee
R
Redel • solo_traveller • ar
10
2026-09-05 • via Nuitee
J
Jorge Galmarini • couple • ar
1
Por suerte fue una noche
Cons:

Las sábanas tenían olor, la frazada estaba manchada, la calefacción era deficiente, no hay teléfonos para comunicarse con la recepción y como broche de oro me quedé sin agua en pleno baño. Al reclamar al día siguiente por la falta de teléfonos me responden que hay que comunicarse vía whatsapp. Un desastre

2026-08-20 • via Nuitee
D
Daniel • solo_traveller • br
8
Pros:

O cafe bem bom

Cons:

Quarto antigo, aquecedor deficiente, ar condicionado não funcionou

2026-08-11 • via Nuitee
J
Juan Francisco • solo_traveller • cl
6
Pros:

El personal muy diligente y preocupado, el dedayuno Muy bueno.

Cons:

Habitaciones pequeñas, mala ventilación, el internet no llegaba a la habitación.

2026-08-08 • via Nuitee
T
Teresa • solo_traveller • ar
8
Pros:

La ubicación

Cons:

Olor a alfombra vieja

2026-08-04 • via Nuitee
A
Ana • family_with_children • ar
4
2026-08-03 • via Nuitee
F
ferreiros • family_with_children • ar
10
2026-07-26 • via Nuitee
J
Juan Andres • solo_traveller • ar
10
Ubicacion, limpieza y servicio espectacular.
Pros:

El hotel es ideal en relacion precio calidad. La habitacion no es moderna, pero esta impecable estado.

Cons:

No hubo nada que no me gusto.

2026-07-21 • via Nuitee
D
Diego • family_with_children • br
8
Boa opção para estadia com família
Pros:

Quarto confortável e bom café da manhã

Cons:

Custo benefício ruim. Caro para o padrão de hotel.

2026-07-20 • via Nuitee
T
Tiago Francioni • solo_traveller • br
10
2026-07-18 • via Nuitee
W
walter ariel • solo_traveller • ar
5
Pros:

desayuno regular

Cons:

limpieza

2026-07-08 • via Nuitee
M
MARIA BEATRIZ • solo_traveller • ar
8
2026-07-08 • via Nuitee
G
GUSTAVO • couple • br
6
Básico, precisando ser reformado.
Pros:

As funcionárias foram prestativas.

Cons:

O quarto não tem interfone de comunicação, não tem secador de cabelo, não tem piso para saída da banheira, havia apenas 1 copo disponível que nunca foi trocado. Quando chegamos o atendente nos deu um quarto sem iluminação e pedimos a troca. Fomos atendidos.

2026-07-07 • via Nuitee
M
Milazzo • solo_traveller • ar
8
2026-06-11 • via Nuitee
P
Patricia • solo_traveller • ar
7
2026-06-10 • via Nuitee
M
maria • extended_group • ar
9
Pros:

La habitación limpia y prolija

2026-06-08 • via Nuitee