Hilton Garden Inn Bucharest Old Town

Hotels
•
Hilton Garden Inn
9.2 (6124 reviews)
12 Doamnei St , Bucharest , ro
+40213120300

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Central location
Good breakfast experience
Cons:
Cleanliness issues
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.6
There were reports of dirty toilet facilities and bed sheets with holes.
Service
10
Staff were praised for their politeness and helpfulness during breakfast.
Location
10
Guests enjoyed the central location with easy access to amenities.
Room Quality
9.1
Some guests noted issues like cold rooms and noise.
Amenities
9.1
Amenities were present, but some did not function well, such as heating.
Value for Money
9.6
Good services offered in relation to the price.
Food and Beverage
7.6
Food quality was noted to be low, with some guests experiencing illness.
Overall Experience
9.6
Mixed, with strong positive experiences but serious negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:52

Property Description

Luxurious Accommodation
Experience ultimate comfort with Suite Dreams® by Serta bed, ergonomic desk chair, and a 40-inch HDTV in every room. The private bathrooms with premium amenities ensure a relaxing stay.

Top-Notch Facilities
Enjoy complimentary WiFi, access to the fitness centre, and a shared lounge. The 24-hour front desk, business centre, and optional airport transfer cater to all your needs seamlessly.

Culinary Delights
Start your day with a delicious buffet breakfast and savor international, local, and European cuisine at the on-site restaurant. The perfect place to indulge in exquisite flavors.

Book your stay at Hilton Garden Inn Bucharest Old Town now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 6124 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 7.6
Overall Experience: 9.6
J
JAVIER • solo_traveller • nl
9
2026-07-04 • via Nuitee
D
Domenico Antonio • solo_traveller • it
10
Eccezionale
Pros:

Ci siamo trovati benissimo. La stanza stupenda è vicinissimo al centro di Bucarest.

2026-07-04 • via Nuitee
R
Roopa • solo_traveller • in
10
Amazing! Exceptional! Wonderful!
Pros:

Honestly, this was one of the BEST experiences I have had. And God knows I travel a LOT and have stayed in a lot of places. I'm currently staying in a 5-star hotel in Sofia, and I cannot tell you how wistful I am about how it is NOT the Hilton, Bucharest! When I checked in, the room felt a bit claustrophobic. I requested another room. And by 9 am the next morning, i had been moved to a room of my choice! The hotel sent me complimentary macarons and prosecco to make my experience better. From the reception staff to the housekeeping ladies (oooooh...the women and their joyous laughter...everyone at Hilton, Bucharest was friendly, kind, thoughtful, and lovely)! The location was central, and Old Town sights were literally a 5-minute walk away. You know, we all moan sometimes about these chain hotels but man...they know hospitality, and there's a reason why their name has so much value. Hilton, Bucharest, epitomizes that.

Cons:

NOTHING! It was all good!

2026-07-04 • via Nuitee
M
Milen • solo_traveller • bg
8
Really good, but I needed more hard pillow
Pros:

Location and the hard bed

Cons:

Very soft pillows

2026-07-04 • via Nuitee
B
Bachar • solo_traveller • il
10
מלון יפה ונקי. מיקום מעולה
Pros:

מלון מעולה. מיקום מצויין בעיר העתיקה. ממש קרוב לכל המסעדות. ברים. בתי קפה וכו. מלון נקי. חדר כושר חמוד. החדרים סבבה.

Cons:

הכל היה מצויין

2026-07-03 • via Nuitee
I
Ina • extended_group • nl
10
2026-07-03 • via Nuitee
J
Jessica • couple • gb
10
2026-07-02 • via Nuitee
G
Gülcan Sultan • couple • tr
10
Memnuniyet verici
Pros:

Konum, kahvaltı

Cons:

Oda avluya bakıyordu

2026-07-02 • via Nuitee
Y
Yann • solo_traveller • bg
10
Pros:

all! fantastic staff

2026-07-02 • via Nuitee
D
Dan • solo_traveller • il
10
2026-07-02 • via Nuitee
M
michelle • extended_group • il
10
מומלץ
Pros:

המיקום מ ע ו ל ה , הכל קרוב ונגיש
הצוות עוזר וסובלני מאוד
החדר מצוייד ממגבות עמדת קפה מכונת קפה וסבונים,

Cons:

הדבר היחידי שלא אהבנו זה בגלל שהביניים הסטורי הצינורות באמצע החדר פשוט לא נוח לעבור ופחדנו לחטוף מכה , הטלויזיה רחוקה מאד מהמיטה.

2026-07-02 • via Nuitee
D
David • couple • il
10
מלון מצויין עם כל הנדרש מבחינת מיקום אוכל,צוות, נקיון, ונוחיות.
Pros:

ארוחת בוקר מצויינת , צוות נפלא ואדיב, חדר נקי , נעים, ממוזג ושרט.
המיקום מעולה בעיר העתיקה אך לא צמוד לאזור הרועש. ממליץ בחום

2026-07-01 • via Nuitee
M
MUSTAFA • couple • tr
10
2026-07-01 • via Nuitee
A
Abdullah Onur • solo_traveller • tr
6
Pros:

Konum oldukça iyiydi

Cons:

Check in saati gelmesine rağmen yarım saat bekledim.

2026-07-01 • via Nuitee
P
Pınar • couple • tr
10
Pros:

Temizlik personel güleryüzlüydü

2026-07-01 • via Nuitee
T
TOMER • solo_traveller • il
9
2026-06-30 • via Nuitee
S
Sergei • solo_traveller • ua
10
2026-06-30 • via Nuitee
D
Dina • couple • il
9
ממש נהנינו
2026-06-30 • via Nuitee
S
Sergei • solo_traveller • ua
10
2026-06-30 • via Nuitee
A
Athanasios • couple • gr
9
2026-06-29 • via Nuitee