Hyatt Regency London Albert Embankment

Hotels
•
Hyatt Regency
9 (1615 reviews)
10-11 Albert Embankment , London , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Beautiful Views
Comfortable Rooms
Cons:
Value for Money
Service Issues

Categories

Cleanliness
8.83
Very clean reviews are consistent across multiple reviews.
Service
9.3
Staff received high praise for friendliness and helpfulness.
Location
9.34
Excellent location along River Thames with scenic views.
Room Quality
9.29
Rooms described as cozy and well-designed.
Amenities
9.32
Dining options and amenities were consistently praised.
Value for Money
8.28
Some comments indicated it was a bit pricey.
Food and Beverage
8.33
Dining options mentioned positively, though less detail.
Overall Experience
9.3
General sentiment indicates a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:11

Property Description

Luxurious Accommodation near Iconic Landmarks
Located in London, Hyatt Regency London Albert Embankment offers a prime location near the Houses of Parliament and Westminster Abbey. Just a short stroll away from Big Ben and the London Eye, guests can enjoy the convenience of exploring famous landmarks.

Exquisite Dining Options
Indulge in a culinary journey at the hotel's POTUS Bar and Restaurant offering American cuisine, or at the Mezemiso Sky terrace Restaurant serving Japanese and Lebanese dishes.

Exceptional Amenities
Guests can unwind at the fitness centre or enjoy a drink at the on-site bar. With multilingual staff available 24/7, guests can expect top-notch service during their stay.

Experience luxury and convenience at Hyatt Regency London Albert Embankment.

Important information:

For advance purchase reservations, please be aware that the guest must present upon arrival the same credit card used at the time of booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1615 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
G
Garima • couple • us
9
Good
Pros:

Neighborhood and breakfast options, cleanliness of the rooms

Cons:

Room was very small and eating options for Al a carte very few

2026-09-12 • via Nuitee
T
Tiffany • family_with_children • us
10
Amazing location to key sites as well as the metro. Great staff and rooms were exceptional.
Pros:

This hotel was extremely clean and the staff were amazing.

2026-09-11 • via Nuitee
W
wadi • solo_traveller • ca
9
Pros:

The views were excellent.

2026-09-11 • via Nuitee
P
Peter • couple • gb
7
Practical hotel - we only needed a bed for the night
Pros:

Good location
Clean functional room

Cons:

-

2026-09-10 • via Nuitee
Y
Yousef • couple • il
8
A great and comfortable stay, but the location is a little far from everything.
Pros:

Everything was great. The hotel was very clean, comfortable, and well maintained. Overall, I really enjoyed my stay.

Cons:

The only downside is the location. It is quite far from the main attractions and central areas, which made getting around a bit tiring.

2026-09-10 • via Nuitee
S
Svitlana • couple • ua
9
Отель прекрасный. Персонал сначала хотел больше взять за проживание, чем было по букингу. Залог при выезде забыл отдать
Pros:

Вид, доступность к основным достопримечательствам.

Cons:

Персонал на рицепшене.

2026-09-10 • via Nuitee
F
Fiona • couple • gb
9
Superb hotel and good value for the location. Will certainly book again
Pros:

Great location, very helpful staff and everything exceptionally clean, comfortable and well- presented

Cons:

Tiny niggles for feedback: only two teabags and stupid cups and saucers which hold barely anything! Would’ve much preferred mugs, plenty of teabags and access to fresh milk. No separate coffee cups either

2026-09-09 • via Nuitee
D
DGradi • couple • ro
7
pleasant,since i wanted to visit and the location was good, but totally unpleaseant regardingpayment
Pros:

staff/location

Cons:

they charged me more than was agreed in booking (the diference was not from currency + they blocked me 50 on my card (unblocked after more than 1 week after I left)

2026-09-03 • via Nuitee
G
Glenn • couple • us
10
Very nice we were very happy with everything
Pros:

Staff was amazing. We had hoped for an early check in and the staff accomplished this.

Cons:

The roof top bar was full of bar flies and larger house flies. We were told by staff this was an on going problem they had yet to resolve.

2026-09-01 • via Nuitee
M
Manini • solo_traveller • ae
8
Good property with excellent view of the river
Pros:

Very friendly staff and great view of the Thames river from the property.

Cons:

Their room service only began at 12:00 which was not great but they delivered early because I had to leave early to the airport so extra points for the accomodating staff

2026-09-01 • via Nuitee
L
Lana • couple • br
8
Pros:

O quarto possui ótimo tamanho, muito bom é confortável, cama boa, chuveiro de teto muito bom. Limpeza excelente, bem como muito tranquilo e silencioso.

Cons:

A localização não é muito boa, fica um pouco afastado dos principais pontos turísticos e do metrô. Inclusive o uber cobra uma taxa extra, pois o hotel está ao final da localização central.
Staff do hotel não é muito cordial.

2026-09-01 • via Nuitee
S
Steph Leese • solo_traveller • gb
10
Pros:

High end finishes in the hotel and the convenience of location

Cons:

I had to go to the bar to order a coffee with breakfast.

2026-08-31 • via Nuitee
F
François-xavier • solo_traveller • fr
9
Pros:

La situation de l'hôtel, la vue sur la Thames.Le calme.

2026-08-29 • via Nuitee
T
Thomlinson • couple • gb
10
Pros:

Ideally situated for central London
Amazing views

Cons:

Nothing

2026-08-28 • via Nuitee
M
MOHAMMED • solo_traveller • kw
9
Excellent Experience
Pros:

Room size and facilities

Cons:

Price and deposit of 100 £

2026-08-28 • via Nuitee
M
MARI • solo_traveller • jp
6
最高と言いたかったのに最悪。
Pros:

部屋は綺麗で快適。景色も良い。

Cons:

日程を追加で、やむを得ず予約は公式サイトとbookingcomの2つに分かれていた。
チェックイン時の説明してサインも2回分。
朝食がついているとの案内あり。認識がなかったので、本当についているのか確認した。
案の定、2日目の朝食後料金を請求された。
約5千円。
朝食付きが初日のbooking comの予約だけなら、確認した時に言うべきです。
チェックインの時と同じフロントマンに抗議したけどコミニケーション不足だねとニヤニヤ。
彼は確かに朝食付きと言い、1泊だけとは言わなかった。
英語がおぼつかなくてもわかる。
騙された気がします。
彼はチェックインの時も馬鹿にした態度で感じが悪かった。
ハイアットリージェンシー信用できない。
最悪です。

2026-08-25 • via Nuitee
N
Neal • solo_traveller • gb
7
Pros:

The View and area was nice

Cons:

Room wasn't ready till after 3pm had to wait, then when we got to room it hadn't been hoovered very well, bits of lego and orange beads on various places,, the sign in room said strictly no smoking on balcony, but there was cigarette butts on balcony

2026-08-24 • via Nuitee
J
Joan Manuel • couple • ar
10
2026-08-22 • via Nuitee
A
Ayhan • family_with_children • az
9
2026-08-22 • via Nuitee
T
timira • couple • za
9
2026-08-22 • via Nuitee