Hyatt Regency London Albert Embankment

Hotels
Hyatt Regency
9 (1562 reviews)
10-11 Albert Embankment , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Beautiful Views
Comfortable Rooms
Cons:
Value for Money
Service Issues

Categories

Cleanliness
8.83
Very clean reviews are consistent across multiple reviews.
Service
9.3
Staff received high praise for friendliness and helpfulness.
Location
9.34
Excellent location along River Thames with scenic views.
Room Quality
9.29
Rooms described as cozy and well-designed.
Amenities
9.32
Dining options and amenities were consistently praised.
Value for Money
8.28
Some comments indicated it was a bit pricey.
Food and Beverage
8.33
Dining options mentioned positively, though less detail.
Overall Experience
9.3
General sentiment indicates a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:11

Property Description

Luxurious Accommodation near Iconic Landmarks
Located in London, Hyatt Regency London Albert Embankment offers a prime location near the Houses of Parliament and Westminster Abbey. Just a short stroll away from Big Ben and the London Eye, guests can enjoy the convenience of exploring famous landmarks.

Exquisite Dining Options
Indulge in a culinary journey at the hotel's POTUS Bar and Restaurant offering American cuisine, or at the Mezemiso Sky terrace Restaurant serving Japanese and Lebanese dishes.

Exceptional Amenities
Guests can unwind at the fitness centre or enjoy a drink at the on-site bar. With multilingual staff available 24/7, guests can expect top-notch service during their stay.

Experience luxury and convenience at Hyatt Regency London Albert Embankment.

Important information:

For advance purchase reservations, please be aware that the guest must present upon arrival the same credit card used at the time of booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1562 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
G
gwen solo_traveller gb
8
2026-05-30 via Nuitee
P
Patricia solo_traveller ar
10
Pros:

Espectacular la vista desde ls habitacion. Muy comodo y limpio

Cons:

Me gusto todo

2026-05-30 via Nuitee
J
Jacopo couple it
10
Pros:

We had a great stay at HR

2026-05-27 via Nuitee
M
Melanie family_with_children fr
10
2026-05-26 via Nuitee
C
Courtnëy couple us
6
Pleasant, good sleep
Pros:

Hotel was nice, clean and comfortable

Cons:

Check inn que took forever, £190 was taken from my bank account at 4am when I’d spent no money in the hotel as we had prepaid for the room. We also booked a room with a courtyard view which we never got

2026-05-25 via Nuitee
W
William couple us
9
2026-05-24 via Nuitee
K
Katie solo_traveller nz
7
2026-05-24 via Nuitee
S
Sightsee484556 Business Warsaw, Mazovia Province, Central Poland
10
Exceptional service and stay!
Pros:

Our stay at the hotel was absolutely wonderful from beginning to end.

A very special thank you goes to Patricia, the Reservation Manager, who was truly invaluable throughout the entire process. She supported us at every stage — from room reservations and payments to organizing a welcome drink and lunch for the guests traveling with us. Everything was handled with great professionalism, patience and care.

The entire hotel staff was incredibly helpful, kind and patient during every step of our stay. We truly felt looked after at all times, which made the whole experience completely stress-free and enjoyable.

We also loved the rooftop restaurant — the food was excellent and the view over the Thames was absolutely beautiful.

Thank you once again to the whole team for making our stay such a pleasant experience. We would be very happy to come back in the future!

2026-05-19 via Tripadvisor
6
619dextert Business
8
Very friendly staff!
Pros:

Very friendly and kind staff. Sakar was very helpful, he upgraded us to a better room and gave us late checkout!

2026-05-18 via Tripadvisor
P
Patricia solo_traveller ar
9
Pros:

Las camas son muy cómodas. Muy buena ubicación.

Cons:

Todo bien

2026-05-17 via Nuitee
R
Rodrick couple us
7
Good
Cons:

Hotel was safe...Bed was not comfortable..an cigar bar charge a heavy price for me to smoke my own cigars didnt agree..

2026-05-17 via Nuitee
H
Helen couple gb
8
Ramona the manager was incredible. Really helped us out.
Pros:

Location and staff were fantastic

Cons:

Breakfast service was slow

2026-05-17 via Nuitee
J
jerrys01 Couples Bel Air, Maryland
8
Good room and great views
Pros:

From the hotel, you can see the Parliament buildings, and part of the River Thames. Definitely some fantastic views! We were able to walk to both Parliament and Westminster Abbey. The room was a little small, but well furnished. We were upgraded to a deluxe king. My wife really liked the shower, but the bathroom could have used more storage space. The bed was comfortable, and we slept well. Besides a desk & chair, we also had a sitting chair and a loveseat. While the staff was pleasant, I did have an issue getting a copy of my final invoice. The hotel was in the midst of changing their billing system, and my invoice wasn't ready on checkout. I had to request the invoice twice before I finally received my copy.

2026-05-11 via Tripadvisor
P
Peter solo_traveller gb
10
2026-05-11 via Nuitee
R
Ralph couple gb
10
2026-05-11 via Nuitee
I
I6129ZLsusanw NONE Nepean, Ottawa, Ontario
6
Meh for the price.
Pros:

This place is more like a Marriott courtyard than an Hyatt and is Meh at best. Smallest room I’ve ever seen.
Front desk staff were ok. Didn’t have breakfast option but buffet or à la carte was available next door for 20% discount. Male Staff moved like turtles and you had to beg them to serve you. The 2 young ladies were sweet. Good Hot food when they finally took your order. Buffet isn’t worth it if u have to pay.
Nice quiet area but not worthy of Hyatt name.

2026-05-10 via Tripadvisor
K
Kunda solo_traveller ae
7
2026-05-10 via Nuitee
J
jamesjQ6920OT NONE
8
The first stop in a 3 country journey
Pros:

Hotel was clean and located great for exploring London. Staff was friendly and accommodating. The food was ok, but that’s just based on our taste preferences.

2026-05-09 via Tripadvisor
E
Emmanuel solo_traveller ch
9
Pros:

La qualité de l'hôtel

Cons:

Rien

2026-05-09 via Nuitee
J
John solo_traveller gb
8
2026-05-01 via Nuitee