Cambria Hotel Phoenix Chandler - Fashion Center

Hotels
•
Cambria Hotels
8.9 (827 reviews)
3165 West Frye Rd , Chandler , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues
Cleanliness concerns
Limited amenities

Categories

Cleanliness
8.05
Some reviews pointed out issues with cleanliness in rooms and common areas.
Service
10
Most reviews praised the friendly and helpful staff.
Location
10
Consistently noted as excellent with easy access to shopping and dining.
Room Quality
8.52
Mixed sentiments due to noise and maintenance issues mentioned in some reviews.
Amenities
8.06
Some amenities were reported as lacking or in need of maintenance.
Value for Money
9.01
Overall decent value given the location and experience despite some complaints.
Food and Beverage
8.54
Positive remarks about breakfast, but some complaints about limited options.
Overall Experience
9
Overall pleasant experience with several factors contributing positively despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:21

Property Description

Luxurious Accommodations

Situated in Chandler, Cambria Hotel Phoenix Chandler - Fashion Center offers 4-star air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Guests can enjoy the convenience of in-room microwaves and complimentary WiFi.

Relaxation and Recreation

Unwind by the outdoor swimming pool or stay active at the fitness centre. For dining, indulge in American cuisine at the on-site restaurant. Business travelers can make use of the business centre and meeting space.

Convenient Location

Located just 4.3 km from Lone Butte Casino and 19 km from Phoenix Sky Harbor Airport, Cambria Hotel Phoenix- Fashion Center provides easy access to local attractions and transportation.

Book your stay at Cambria Hotel Phoenix Chandler - Fashion Center for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 827 reviews
Cleanliness: 8.05
Service: 10
Location: 10
Room Quality: 8.52
Amenities: 8.06
Value for Money: 9.01
Food and Beverage: 8.54
Overall Experience: 9
R
Regina • couple • us
9
Great!
Pros:

Ms. Kim is awesome!!
Affordable and close to so many things!!!

Cons:

The first rep we spoke with is incredibly rude.

2026-05-28 • via Nuitee
W
Wayne • extended_group • au
6
Clean and tidy hotel however our room location was disappointing
Pros:

Very clean and staff were exceptional

Cons:

Why we were placed into a room suited for facilities with wheelchair and very elderly people is beyond me. We are not disabled hence our doom heard reversing trucks, noisy passage ways due to working staff nearby us

2026-05-19 • via Nuitee
N
Newell • solo_traveller • us
10
2026-05-18 • via Nuitee
K
Kimberly • solo_traveller • au
10
2026-05-16 • via Nuitee
S
Simon • couple • us
9
2026-05-13 • via Nuitee
T
Trestine • solo_traveller • us
10
Pros:

Hospitality, cleanliness of rooms.

Cons:

N/A

2026-05-11 • via Nuitee
C
Casey • family_with_children • us
10
We look forward to booking more stays.
Pros:

This fantastic location fantastic was fantastic as well. Lots to do around the area

Cons:

Would have liked a hot tub?

2026-05-11 • via Nuitee
H
Heather • couple • us
7
Always enjoy the stay, however, had to pay for parking, which is BS
Pros:

The convenience, it’s usually clean and welcoming.

Cons:

The fact you had to pay for parking at a hotel you paid for is a bit ridiculous. Didn’t like that at all.

2026-05-06 • via Nuitee
T
Tyler • couple • us
10
Absolutely loved it, will book again.
Pros:

I loved the location and I love the ambience of the hotel

Cons:

The sheets did need a bit more cleaning. Noticed some stains.

2026-05-04 • via Nuitee
D
David • solo_traveller • us
10
2026-04-25 • via Nuitee
R
Robert • couple • us
9
Pros:

Good location , great hotel

2026-04-22 • via Nuitee
W
Walter • solo_traveller • us
9
Great, always enjoy the stay there. Clean and comfortable.
Pros:

Clean, comfortable well maintained room and hotel. Excellent, friendly staff. Always stay there when in Chandler AZ.

Cons:

There are "parking payment" notices all over the place, including right in front the hotel door. The signs tell you you must pay for parking. I asked at the front desk and the charge was $9 per night. Not a big deal and it is reasonable to pay to protect your car from towing away for a mere $9, but it felt like a cheap scam to simply gouge customers for a few extra bucks per night. Several customers said they did not pay and nothing happened. I hedged my bet by parking next door in the restaurant parking lot. The pool is small, not much bigger than most home pools (max depth was 4 or 5 feet) but adequate.

2026-04-16 • via Nuitee
G
Gabriella • family_with_children • us
10
2026-04-14 • via Nuitee
A
Amanda • couple • us
8
Staff was great and the fitness was really nice. But my bathroom appeared like it wasn’t cleaned very well. Hair all ove
Pros:

It was clean and updated

2026-04-12 • via Nuitee
D
Daniel • family_with_children • ch
10
2026-04-07 • via Nuitee
J
JasonG212 • Business
2
Jason, Tiffany and Alyssa must go!
Pros:

Bought 3 rooms as per every year for a business conference. Rec'd my keys from front desk. Went to room and the maid (Tiffany) was still there. She said I wasn't supposed to have that room. I asked her to phone the front desk as they just gave me the keys. She refused. She was extremely rude and I let her know I did not appreciate her attitude. She kept flapping her mouth at me so i went downstairs and got new keys after I told her I would speak to the manager about her behaviour.

I went to the restaurant across the street with a colleague and she took that occasion to see the manager where she turned on the "waterworks" and lied that i was abusive.

I came back to my room to find 8 police waiting for me. Remember, the manager (Jason), still hasn't spoken to me by this point (even though I had asked twice to speak to him but was told he was "busy"). I came to find out later he was "busy" talking to Tiffany and her housekeeping manager Alyssa. Alyssa backed Tiffany's story even though Alyssa wasn't even there. For some reason, Jason, being the smart guy that he is, decided to call the cops on me rather than hear my point of view on it.

If you read the reviews here and elsewhere, its pretty obvious they have a current housekeeping/front desk/management confusion problem and I was made a victim of it. I'm quite sure the issue begins with Jason as he's obviously not very smart and his staff knows it. I ended up on the street with my suitcases because of their error and belief that their personnel should be allowed to abuse me and treat me shoddily after getting the wrong keys given to me and, then, being abused by a housekeeper for having the audacity to show up at the room I was given the keys for.

I am owed an apology and more. I will continue to highlight wherever I can the abuses that took place on that day until it's rectified. Jason, Alyssa and Tiffany need to be dismissed of their duties. I expect action now Cambria. You're just going to continue to ignore that you had a guest trespassed for no good reason at all?

2026-04-01 • via Tripadvisor
C
Chad • family_with_children • us
7
Pros:

clean staff was very helpful and friendly.

Cons:

The air conditioner would not go down to a level that met my comfort was too hot. when asked to lower the thermostat was told it could not. but the staff was able to offer a fan. Also had to pay for parking if i would of known i had to pay for parking i would have stayed some where else. parking was not covered parking.

2026-03-26 • via Nuitee
M
Melissa • family_with_children • us
10
Enjoyed the pool and the quiet
Pros:

Clean and location

Cons:

Na

2026-03-23 • via Nuitee
H
Hoffman • solo_traveller • us
8
2026-03-20 • via Nuitee
W
Wiebe • couple • ca
6
The staff were wonderful; the room was adequate.
Pros:

The bed was comfortable. Location was great as most of the things we were interested in (shops, restaurants) were closeby.

Cons:

Its not possible for you to change, but the room was really cramped - there is only one chair, the TV is mounted so you are watching it at an angle.

2026-03-19 • via Nuitee