CiTi Hotel London Luton

Hotels
6.3 (3523 reviews)
40A Guilford Street , Luton , gb
+44 1582 482119

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Excellent location
Cons:
Noise disturbances
Uncomfortable room conditions
Limited amenities

Categories

Cleanliness
5.88
General mention of cleanliness, but some negative feedback on room conditions.
Service
7.35
Mention of friendly staff in positive reviews, but some negative experiences reported.
Location
7.89
Many positive mentions of the location being convenient and close to transport.
Room Quality
5.34
Comments about noise and other discomforts indicate below average quality.
Amenities
5.37
Limited amenities mentioned; some basic needs were not met.
Value for Money
6.83
Overall considered reasonable for the price, though issues were highlighted.
Food and Beverage
5.88
No specific mentions; assumed to be standard for this hotel tier.
Overall Experience
5.85
Mixed experiences noted in reviews with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Convenient Location
CiTi Hotel London Luton is strategically situated just a 10-minute drive from London Luton airport and a mere 3-minute walk from Luton Rail Station, offering easy access to both the airport and central London within 40 minutes by train.

Comfortable Accommodation
Experience a restful stay in rooms featuring a luxurious Hypnos bed, flat screen TV, air conditioning, iron, heaters, and fans. Hairdryers are available on request for your convenience. Additionally, enjoy the on-site vending machine offering light snacks and hot beverages.

Local Attractions
Explore the vibrant city of Luton with its cinema, shops, restaurants, and nearby shopping mall all within walking distance. Don't miss the chance to visit the University of Bedfordshire, just an 8-minute walk away.

Book your stay at CiTi Hotel London Luton now for a memorable and convenient experience!

Important information:

Please note that this property does not accept cash payments. All payments must be made using a debit or credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LTN

Location

Guest Reviews

6.3
Based on 3523 reviews
Cleanliness: 5.88
Service: 7.35
Location: 7.89
Room Quality: 5.34
Amenities: 5.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 5.85
J
Jordy • family_with_children • nl
1
Nooit meer
Pros:

Locatie

Cons:

Alles behalve de locatie.

2026-08-07 • via Nuitee
D
David • solo_traveller • gb
6
Pros:

Location.

Cons:

For the price it was OK but was a bit stale.

2026-08-06 • via Nuitee
M
Martijn • extended_group • nl
2
We schrokken erg van het bed en de ruimte in de kamer
Pros:

Midden in het centrum

Cons:

Klein bed in erg kleine kamer. Condoomhoesje naast het bed. Erg warm op de kamer

2026-08-06 • via Nuitee
D
denise • family_with_children • gb
7
Pros:

Location was great. Nice and quiet. Lovely staff

Cons:

Bed was like a rock

2026-08-05 • via Nuitee
A
Ajay • solo_traveller • gb
10
2026-08-05 • via Nuitee
S
Sherdeh • couple • us
7
2026-08-04 • via Nuitee
A
Alex • extended_group • fr
2
2026-08-03 • via Nuitee
C
Chapiwe • couple • gb
6
Wasn’t the best but manageable if it’s last minute
Pros:

Just that I could book last minute

Cons:

It’s small, not very clean, very hot and not sound proof as you can hear every conversation from the next room
The shower pressure is very low

2026-08-03 • via Nuitee
S
Sasha • couple • gb
3
I really wouldnt stay here agai
Pros:

The location is very close to train station

Cons:

The beds where like laying on rocks. Just solid. The hotel was so noisy. You could hear everything in the next rooms. There is no water or hot drinks available for guests at all except using the bathroom sink or the out of order vending machines. The room was soo warm we asked for 3 days for a fan and was never given one. We asked for extra pillows and was also told no

2026-08-03 • via Nuitee
M
Marketa • family_with_children • cz
1
Pros:

I paid an outrageous price for a single night, and it was one of the worst hotel experiences I’ve ever had. I hardly slept.

From the outside, the building looks like a normal hotel, but the moment you step inside it feels like a cheaply converted maze. There are endless narrow corridors, doors everywhere, and it looks as though every bit of available space has been turned into the smallest rooms possible.

The room was tiny. Almost everything looked and felt like plastic, including the furniture and the bed. The bathroom wasn’t a proper bathroom at all—it looked like a prefabricated plastic pod that had simply been inserted into the room, complete with a plastic sink, shower, and toilet.

Even the floors felt cheap. They seemed to be made of plastic and weren’t properly solid or level. They slightly rose and dipped underfoot, making it feel as if I was walking through a temporary cabin or a shipping container rather than a hotel.

The bed linen and towels were clean, which is the only positive thing I can say about this place.

The room had no fresh air whatsoever. The window couldn’t be opened, so the room quickly became hot and stuffy. There is a pub right next to the hotel, and with virtually no sound insulation, I could hear everything—from people outside to noise from neighbouring rooms and the corridors.

I genuinely don’t understand how a building like this meets hotel standards. It feels like a collection of plastic cabins squeezed inside a building rather than a proper hotel. Considering how much I paid for one night, the value for money was absolutely terrible. I would never stay here again and cannot recommend it

2026-08-02 • via Nuitee
D
Dan • family_with_children • gb
3
Good for one night short stays,if you stay longer it feels suffocating/claustrophobic
Pros:

Clean, check in open 24/7, near to Luton Airport. Great location, clean shower. Relatively safe. Located in Luton high street. Manager is helpful.

Cons:

Windows DO NOT OPEN, no fresh air and always felt suffocated. Aircon in the room, but air filters are in need of replacement. Streets could be loud. Windows do not open even on the second floor, as the hotel manager said

2026-08-02 • via Nuitee
J
jasvirk697 • Family
2
Unprofessional staff
Pros:

Very bad experience there is no policy and the staff of the hotel is very irresponsible and rude nobody is going to take responsibility to discuss the polices of the hotel and the are very very unprofessional can’t recommend anyone to come and stay there

2026-07-29 • via Tripadvisor
B
Barbara • family_with_children • gb
5
Good for an overnight stay
Pros:

Great location. Easy to get to the airport.

Cons:

If you have ocd, don’t go there but I wouldn’t say it’s not clean it just well used but it does the job

2026-07-24 • via Nuitee
M
Mahmut • couple • tr
1
Rezalet
Pros:

Havalimanına yakın

Cons:

Sabaha kadar ses var , yalıtım cok kötü
Kapılar devamlı açılıp kapanıyor
Kesinlikle uyku felan uyuyamazsın

2026-07-24 • via Nuitee
L
Luigi • couple • it
4
2026-07-24 • via Nuitee
G
Gabriel Adekunle • solo_traveller • gb
8
Pros:

Good environment, staff well trained and friendly

Cons:

we will definitely patronise again next time.
good security access key

2026-07-23 • via Nuitee
B
Bilkova • solo_traveller • gb
10
2026-07-23 • via Nuitee
N
Nicholas • solo_traveller • us
9
Pros:

Location

Cons:

Charging 5quid to store a bag is a bit much

2026-07-22 • via Nuitee
S
Susan • couple • gb
8
2026-07-22 • via Nuitee
J
Jonathan • couple • gb
3
2026-07-21 • via Nuitee