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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Oceanfront Luxury
Hotel Gran Pacifico offers a luxurious stay just steps away from the Pacific Ocean.
Elegant Rooms and Dining
Indulge in well-appointed rooms with amenities like a TV, minibar, and some with hot tubs and ocean views. Enjoy gourmet meals at Navegantes Restaurant using fresh local ingredients.
Convenience and Comfort
Benefit from a 24-hour front desk, free Wi-Fi, on-site parking, and proximity to the airport, bus terminal, and city center.
Book now for a relaxing getaway at Hotel Gran Pacifico in Puerto Montt.
The holder of the credit card must be the same person who is staying.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 2 years old and over stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
"El hotel destaca por su excelente ubicación.
El desayuno es muy variado y abundante, y la atención de todo el personal es sumamente amable."
En estancias de más de una noche, faltó constancia en la reposición de toallas y artículos del baño"
La vista hacia la costanera, las habitaciones y las camas muy cómodas, la comida del restaurant muy rica y el desayuno tenia bastante variedad
Lo único malo que destacaría, es que por políticas del hotel no pueden recibir visitas durante la estadía, solo en el lobby lo cual es incomodo
Habitacion con vista espectacular, buen tamaño, limpia y con frigobar. El restorant del hotel es de primera categoria.
Un poco caro.
Atención de todo el personal, restaurante, ubicación, instalaciones Vista por supuesto
Personal
Lastima que tengan un excelente personal pero las habitaciones ( baños de la epoca de mi abuela, le faltaria una remodelacion ya no se ocupan las tinas son peligrosas, y peor se sale todo el agua de la ducha.
Me gustó la vista
La atención de todo el personal, en especial el Señor Alejandro, quien nos recibió excelentemente.
No encontramos nada que no nos hubiera gustado.
Muito limpeza
Café da manhã muito bom
La habitación,el trato,el desayuno
Que del estacionamiento no tenga conectividad directa con recepción
Personal atento
Aplicaciones de la TV bloqueadas, la calefacción era algo insuficiente (por la época muy fría en pto montt)
La comodidad de las habitaciones, camas, baño.
Podría ser mas variado el frigobar
La vista del mar, la gentileza del personal y el restaurante.
Antiguo pero remosado
Exelente vista y Restaurant exelente comida
Nose
La vista es lo mejor
Calefacción mala, no se podia regular y con los cables al aire, no dormimos nada solo por el calor que había
La atencion
Todo bien
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