Hotel Gran Pacifico

Hotels
8.4 (3187 reviews)
Urmeneta, 719 , Puerto Montt , CL
+56 65 248 2100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality breakfast
Cons:
Cleanliness issues
Outdated rooms
Parking complications

Categories

Cleanliness
7.93
Some reviews mentioned dirty windows which affected the overall impression.
Service
8.9
Staff received high praise for their attentiveness and help.
Location
8.94
Multiple reviews highlighted the excellent location and panoramic views.
Room Quality
7.89
Mixed reviews regarding room condition, particularly with respect to outdated features.
Amenities
8.42
Amenities are generally appreciated, but there are mentions of parking issues.
Value for Money
8.38
Overall considered good value with decent offerings.
Food and Beverage
8.43
Breakfast was often mentioned positively, though there were some critiques.
Overall Experience
8.3
General sentiment reflects a pleasurable stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Oceanfront Luxury
Hotel Gran Pacifico offers a luxurious stay just steps away from the Pacific Ocean.

Elegant Rooms and Dining
Indulge in well-appointed rooms with amenities like a TV, minibar, and some with hot tubs and ocean views. Enjoy gourmet meals at Navegantes Restaurant using fresh local ingredients.

Convenience and Comfort
Benefit from a 24-hour front desk, free Wi-Fi, on-site parking, and proximity to the airport, bus terminal, and city center.

Book now for a relaxing getaway at Hotel Gran Pacifico in Puerto Montt.

Important information:

The holder of the credit card must be the same person who is staying.


LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Location

Guest Reviews

8.4
Based on 3187 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
A
Andrea Eugenin Díaz • solo_traveller • cl
7
Pros:

la ubicación cerca de todo y la limpieza

Cons:

el baño tenia problema con lavamanos

2026-10-17 • via Nuitee
M
Marcelo • couple • br
8
Hotel excelente
Pros:

Quarto excelente

Cons:

Nada

2026-10-17 • via Nuitee
C
Cristian • solo_traveller • cl
10
2026-10-16 • via Nuitee
A
Alvaro • family_with_children • cl
10
2026-10-15 • via Nuitee
A
ARIAS • solo_traveller • cl
7
Pros:

La Habitación estuvo cómoda y desde el restaurante tuvimos una vista espectacular para disfrutar mucho más el desayuno y la comida de la noche.

Cons:

Al reservar la habitación no había opción para seleccionar las habitaciones o tipo de camas y me dieron una habitación con 3 camas individuales, tuve que explicar en la recepción a la persona que nos hizo el chech in, que necesitaba una cama matrimonial para mis Papás, no fue muy amable, pero resolvió rápido la situación.

2026-10-15 • via Nuitee
T
Terrile • couple • ar
7
Pros:

Muy bien ubicada. Cerca del paseo de la costanera.

Cons:

Le falta mantenimiento de pintura y renovación de colchón que estaba vencido.

2026-10-15 • via Nuitee
R
romina • couple • ar
10
Buena ubicación, comodidad y tranquilidad.
Pros:

La ubicación, el desayuno, la vista al mar, la tranquilidad. Las camas muy cómodas . Y que no tenía alfombras, eso es genial!

Cons:

Nada

2026-10-14 • via Nuitee
M
Marisol • couple • cl
10
2026-10-13 • via Nuitee
D
Diego • family_with_children • ar
10
Pros:

Habitaciones y desayuno excelente , el personal un 10 !!! 👍

Cons:

Poco espacio para vehículo en el estacionamiento

2026-10-12 • via Nuitee
H
Halblaub • solo_traveller • ar
10
2026-10-12 • via Nuitee
M
millaquen • couple • cl
1
Cons:

Las mujeres que te atendian en la entrada para confirmar tu hora de entrada y salida te miraban en menos por la vestimenta, te miran de pies a cabeza y solo te tratan bien si eres "extranjero adinerado" o si llegas con prendas de lujo porque si vas vestido normal hasta te miran en menos, solo ese detalle hizo arruinar la experiencia, lo demas todo limpio y buen espacio.

2026-10-11 • via Nuitee
A
anselmo • extended_group • cl
9
2026-10-11 • via Nuitee
M
mingocl • solo_traveller • cl
9
Cons:

La temperatura de la habitación a la llegada estaba regulada a 30°C, era un horno.

2026-10-10 • via Nuitee
I
Idelma • couple • ar
9
Pros:

Muy bueno

2026-10-10 • via Nuitee
C
Cortiñas • couple • ar
9
Pros:

El desayuno normal, cumplió con nuestras expectativas. Destaco la atención del personal de recepción y restaurante/desayuno

2026-10-09 • via Nuitee
J
Jose Gustavo • couple • cl
8
2026-10-08 • via Nuitee
C
Cristian • solo_traveller • cl
10
2026-10-08 • via Nuitee
P
patricia ines • solo_traveller • ar
10
2026-10-08 • via Nuitee
L
Lara Avalos • family_with_children • cl
10
Excelente estadia
Pros:

Excelente hotel, personal muy gentil y preocupado, nos ayudaron con el traslado. Nos entregaron unos snack por la mañana ya que no alcanzabamos a tomar desayuno, se agradece la preocupacion. Camas muy comodas.

Cons:

Nada

2026-10-08 • via Nuitee
J
João • solo_traveller • de
10
2026-10-07 • via Nuitee