Homewood Suites By Hilton Ottawa Kanata

Hotels
•
Homewood Suites by Hilton
9.4 (611 reviews)
900 Great Lakes Avenue , Ottawa , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Good pool and gym facilities
Cons:
Limited breakfast options
Concerns over pillow comfort
High costs for reservation changes

Categories

Cleanliness
9.4
Many reviews praise the cleanliness of rooms, but minor mentions about pillows and mattress comfort impact this slightly.
Service
9.9
Staff received high praise for being friendly and professional, contributing to a very positive perception of service.
Location
9.9
Multiple positive remarks about the location being great, convenient, and close to key attractions.
Room Quality
9.4
Rooms are often described as spacious and comfortable, though some comments regard pillows as a drawback.
Amenities
9.4
Amenities like pools and gyms are appreciated, though suggestions for better breakfast options exist.
Value for Money
8.9
While many find value satisfactory, one review indicates concern over the handling of reservation changes.
Food and Beverage
8.4
Breakfast received mixed feedback, with complaints about choices and suggestions for healthier options.
Overall Experience
9.9
General sentiments are overwhelmingly positive, with many expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:21

Property Description

Luxurious All-Suite Accommodation
Homewood Suites by Hilton Ottawa Kanata provides a comfortable stay with spacious suites featuring fully equipped kitchens and cozy living areas with HDTV.

Convenient Amenities
Enjoy complimentary hot breakfast, free WiFi, and unwind in the indoor pool or fitness room. The 24-hour front desk, business center, and free parking ensure a stress-free stay.

Ideal Location
Located just a short drive from downtown Ottawa and the airport, with easy access to major highways, making it a perfect choice for both business and leisure travelers.

Book now for a delightful stay at Homewood Suites By Hilton Ottawa Kanata, where comfort and convenience meet seamlessly.

Important information:

The property offers Evening Reception on Wednesdays only.

IMPORTANT INFORMATION: Our pool is temporary closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 611 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.9
H
Hauke • solo_traveller • de
8
2026-05-25 • via Nuitee
J
JoshyDH77 • Business • Boxford, Massachusetts
10
Great Hotel in Kanata, Ontario
Pros:

The Rooms were very Clean, and updated. All of the Hotel Staff were warm and welcoming. They made the business trip an A+ in my books.

2026-05-14 • via Tripadvisor
R
Ramon • solo_traveller • us
10
Pros:

Everything

Cons:

None

2026-05-14 • via Nuitee
J
Josee • family_with_children • ca
9
Pros:

le déjeuner etait bon mais les oeuf brouillé un peu moins trop baveux pour moi

2026-05-08 • via Nuitee
M
Meighan • extended_group • ca
10
2026-05-03 • via Nuitee
1
104anyap • Family
10
Great Experience!
Pros:

Amazing service from hotel staff, clean rooms, and very welcoming atmosphere! Every time we stay here we are never disappointed as staff goes above and beyond to ensure comfort.

2026-04-30 • via Tripadvisor
L
Louise • couple • ca
9
Séjour très agréable
Pros:

Tout était parfait

Cons:

Rien

2026-04-30 • via Nuitee
G
Gertrude • family_with_children • ca
10
Very nice
Pros:

Very nice

Cons:

Beds

2026-04-27 • via Nuitee
K
Kristie • family_with_children • ca
10
Pros:

Large rooms very clean

2026-04-22 • via Nuitee
B
Beth • couple • ca
9
Pros:

We enjoyed the free breakfast. Would have been good to have take away containers to bring up to the room. The shower was good and so were the blackout curtains.

Cons:

Our room faced the parking lot so we heard a lot of noise outside. We would have liked a night light in the bathroom. The bed was too close to the bathroom.

2026-04-20 • via Nuitee
N
Nathalie • family_with_children • ca
10
Fantastic Stay and highly recommended!
Pros:

This hotel exceeded our expectations. It was extremely clean and everything seemed pretty new. The rooms were very large and had a full kitchen. The breakfast was quite good! My kids also enjoyed using the pool. Staff were very friendly.

Cons:

N/a

2026-04-20 • via Nuitee
L
Lori • couple • ca
7
Cons:

Too expensive. Breakfast just ok

2026-04-19 • via Nuitee
K
Klara • solo_traveller • gb
8
The staff welcome made for a pleasant stay.
Pros:

The staff are very friendly, welcoming professional. Good location for my purposes.

Cons:

Experienced noise problems from other guests, both the room next door and young teens in the hallways late at night. Reception was very apologetic.
Breakfast is very repetitive. Plastic cutlery & paper plates still being used.

2026-04-18 • via Nuitee
P
P8474NRmarieb • Family
2
Don't stay here
Pros:

Started as soon as you walk in and are hit with such strong perfume scent that overpowered the entire main floor - that for anyone is strong, but for me someone with a scent allergy it was absolutely aggressive and induced an instant reaction- so forget being able to go for breakfast in the lobby. Scent free public places is a real thing to avoid discomfort for those with asthma and allergies. Instant regret staying here The rooms were ok, the customer service was awful. We called down for a cot, there was no answer at the front desk then when we got a hold of someone they said yes, 2 hours later we called looking for the cot and no one knew what we were talking about. Had to ask again - the brought it. Called in the morning for toilet paper, no answer, went down to front desk no one there - looked like manager and employee outside cleaning their car - called 4 more times finally asked for toilet paper no one brought any. Went back to front desk to request some asked it be brought into our room as we were leaving for a few hours asked for more towels, dish washer tab too - nothing was in our room when we got back. Called no answer went back down again workers outside taking pictures of a now really clean car looking like getting ready to sell- get use of their work hours- still no toilet paper - asked for the 5th time and complained and finally got toilet paper - still no towels or dish washer tab though. Breakfast is weak - all throw away paper plates and plastic spoons and forks - food is not good barely warm - cold coffee, zero customer service

2026-04-17 • via Tripadvisor
K
KINGSLEY • solo_traveller • ca
10
Very good
Pros:

Location very clean

Cons:

Breakfast options was very poor

2026-04-17 • via Nuitee
B
Brian • solo_traveller • ca
9
Pros:

Great location , a little over priced for a hotel.

2026-04-16 • via Nuitee
J
Julie • extended_group • ca
8
Pros:

Nous avions une suite c’était parfait pour nous

Cons:

Les lits sont très mou et le divan lit n’est horrible aucun confort

2026-04-13 • via Nuitee
R
Rafik • family_with_children • es
8
2026-03-29 • via Nuitee
E
Emmanuel • family_with_children • ca
10
2026-03-28 • via Nuitee
A
André • family_with_children • ca
10
2026-03-28 • via Nuitee