Novotel Melbourne South Wharf

Hotels
•
Novotel
9 (6779 reviews)
7 Convention Centre Place , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Uncomfortable beds

Categories

Cleanliness
8.64
Rooms were described as clean but some issues with bed presentation noted.
Service
9.61
Staff were consistently mentioned as friendly and helpful.
Location
9.65
Location was frequently highlighted as excellent for convenience and access to attractions.
Room Quality
8.6
Room quality was good, but some guests mentioned beds were uncomfortable.
Amenities
8.63
Several amenities were noted, but parking issues impacted guest satisfaction.
Value for Money
8.09
Some guests felt parking fees were misleading and affected overall value.
Food and Beverage
9.14
Food described positively, though breakfast options could be better.
Overall Experience
9.61
Overall experience was very positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Modern Accommodations with Stunning Views

Novotel Melbourne South Wharf offers 347 rooms and suites spread across 26 levels, featuring floor-to-ceiling windows with breathtaking views of the city skyline or Port Philip Bay. The modern and thoughtfully designed bathrooms with walk-in showers and LED backlit mirrors provide a touch of luxury for guests.

Diverse Dining Options and Culinary Delights

The hotel's Balcony Bar and Restaurant showcases Melbourne's vibrant bar, dining, and café culture. Guests can enjoy farm-fresh produce, sharing plates, and platters while taking in the scenic South Wharf views. The extensive wine list, along with local craft beers and ciders, ensures a delightful dining experience from breakfast to dinner.

Convenient Location for Exploring Melbourne

Situated in the historic South Wharf Promenade, Novotel Melbourne South Wharf provides direct access to the Melbourne Convention & Exhibition Centre and is a short walk from iconic attractions like Etihad Stadium and The Polly Woodside. With easy access to the city center, Southern Cross Station, and popular landmarks, guests can immerse themselves in the vibrant heart of Melbourne.

Book your stay at Novotel Melbourne South Wharf for a memorable and convenient Melbourne experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 50 per day.

Location

Guest Reviews

9
Based on 6779 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.61
J
Joseph • family_with_children • au
8
2026-05-16 • via Nuitee
K
Kristen • family_with_children • au
10
2026-05-16 • via Nuitee
D
Deborah • couple • au
8
2026-05-16 • via Nuitee
T
Tracey • couple • au
9
Would definitely stay again.
Pros:

Great room with a view, friendly staff and great location

2026-05-15 • via Nuitee
J
John • solo_traveller • au
10
Pros:

All good

Cons:

Nothing.

2026-05-15 • via Nuitee
K
Kate • couple • au
6
Great location
Pros:

Room was nice and clean. Bed was comfy. Staff were very nice and professional.

Cons:

The lift broke down and we had to go down 5 flights of stairs to exit. Also at one point an emergency alarm to evacuate went on for about 15 mins resulting in some very distressed crying children and anxious people all for no reason. False alarm. No announcement afterwards to explain. Also the parking fees were very expensive.

2026-05-15 • via Nuitee
L
Lisa • family_with_children • au
7
2026-05-14 • via Nuitee
T
Tim • solo_traveller • au
10
2026-05-13 • via Nuitee
D
Debbie • solo_traveller • au
10
Need to be close to convention centre stay here it’s perfect
Pros:

Close to convention centre amazing staff and quiet comfy rooms

2026-05-13 • via Nuitee
K
kurt • family_with_children • au
9
Great location. Perfect place for a family weekend trip.
Pros:

Great location

Cons:

Nothing

2026-05-13 • via Nuitee
S
Stacey • solo_traveller • nz
10
Best Place - Best Location
Pros:

Facilities and warm welcoming staff.

Cons:

I loved it all.

2026-05-13 • via Nuitee
L
Leigh • couple • au
9
2026-05-12 • via Nuitee
P
Paula Gee • family_with_children • au
8
Steps away from shopping and resturants
Pros:

The location was great, straight out the door and only steps to restaurants and shops. The room was very comfortable, bed was super soft.

Cons:

Not having a smart TV and having to chromecast instead was a little annoying but that was our only issue.

2026-05-12 • via Nuitee
F
Frank • extended_group • au
8
excellent
Pros:

Always a cheery welcome from the concierge when walking into the hotel

Cons:

variety at breakfast

2026-05-12 • via Nuitee
R
Rebecca • family_with_children • au
7
Pros:

Cleanliness and location

Cons:

You can’t control your own room temp, so all night we had temp of 22 and we are a family who is use to colder rooms when to sleep so wasn’t comfortable for us. Did call reception at midnight who said they can manually do it for us but it did not work

2026-05-12 • via Nuitee
B
bogala • couple • au
10
2026-05-11 • via Nuitee
R
Rachel • couple • au
9
Pros:

view and bed excellent
Sopacious room

Cons:

Toiletries needed shower cap
No bottled water in fridge to drink

2026-05-11 • via Nuitee
A
Anne • solo_traveller • au
9
2026-05-11 • via Nuitee
J
Jason • couple • au
10
2026-05-10 • via Nuitee
M
Melissa • solo_traveller • au
9
Pros:

Very welcoming

2026-05-10 • via Nuitee