Novotel Melbourne South Wharf

Hotels
Novotel
9 (7096 reviews)
7 Convention Centre Place , Melbourne , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Uncomfortable beds

Categories

Cleanliness
8.64
Rooms were described as clean but some issues with bed presentation noted.
Service
9.61
Staff were consistently mentioned as friendly and helpful.
Location
9.65
Location was frequently highlighted as excellent for convenience and access to attractions.
Room Quality
8.6
Room quality was good, but some guests mentioned beds were uncomfortable.
Amenities
8.63
Several amenities were noted, but parking issues impacted guest satisfaction.
Value for Money
8.09
Some guests felt parking fees were misleading and affected overall value.
Food and Beverage
9.14
Food described positively, though breakfast options could be better.
Overall Experience
9.61
Overall experience was very positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Modern Accommodations with Stunning Views

Novotel Melbourne South Wharf offers 347 rooms and suites spread across 26 levels, featuring floor-to-ceiling windows with breathtaking views of the city skyline or Port Philip Bay. The modern and thoughtfully designed bathrooms with walk-in showers and LED backlit mirrors provide a touch of luxury for guests.

Diverse Dining Options and Culinary Delights

The hotel's Balcony Bar and Restaurant showcases Melbourne's vibrant bar, dining, and café culture. Guests can enjoy farm-fresh produce, sharing plates, and platters while taking in the scenic South Wharf views. The extensive wine list, along with local craft beers and ciders, ensures a delightful dining experience from breakfast to dinner.

Convenient Location for Exploring Melbourne

Situated in the historic South Wharf Promenade, Novotel Melbourne South Wharf provides direct access to the Melbourne Convention & Exhibition Centre and is a short walk from iconic attractions like Etihad Stadium and The Polly Woodside. With easy access to the city center, Southern Cross Station, and popular landmarks, guests can immerse themselves in the vibrant heart of Melbourne.

Book your stay at Novotel Melbourne South Wharf for a memorable and convenient Melbourne experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

9
Based on 7096 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.61
B
Bernadette solo_traveller ph
10
It was very good!
Pros:

Breakfast was OK but typical of hotels.

Cons:

More variation

2026-08-28 via Nuitee
D
Dean family_with_children au
9
Convenient to DFO and Marvel Stadium
2026-08-28 via Nuitee
T
Toni couple au
10
it was good
Pros:

the view in the rooms was very nice !

Cons:

the shower didn’t have a door so the water was just splashing and going everywhere

2026-08-27 via Nuitee
I
Irene couple au
5
Pros:

Great room

Cons:

Breakfast was not so good

2026-08-26 via Nuitee
C
Cajucom family_with_children au
10
Perfect staycation away from home.
Pros:

Great location and easy access to CBD. They noted the reason for staying (special birthday), and provided some complimentary champagne waiting upon arrival.

Cons:

Nothing, everything was great.

2026-08-25 via Nuitee
H
Hayden solo_traveller au
10
2026-08-25 via Nuitee
S
Sindy solo_traveller au
8
2026-08-24 via Nuitee
M
Manish family_with_children au
9
2026-08-24 via Nuitee
J
James solo_traveller au
8
2026-08-23 via Nuitee
D
Daniel couple au
9
2026-08-23 via Nuitee
K
Karyn couple au
10
Clean, perfect and friendly
Pros:

Location to shopping and Casino top shelf

Cons:

That we couldn’t adjust the heater

2026-08-23 via Nuitee
M
Maria couple au
9
My 3 day was enjoyable, it was a me weekend
Pros:

It was central to my function

Cons:

N/a

2026-08-23 via Nuitee
N
NATASHA solo_traveller au
8
Cons:

Kettle was dirty so couldn’t use it. Looked like it had toilet paper/tissue residue all inside

2026-08-23 via Nuitee
G
Gavin couple au
6
Cons:

Buffet was cold and room keys didn’t work

2026-08-23 via Nuitee
A
Amanda solo_traveller au
6
2026-08-22 via Nuitee
S
snell family_with_children au
8
2026-08-22 via Nuitee
S
Se solo_traveller au
10
Pros:

View

2026-08-21 via Nuitee
J
Jenny family_with_children au
9
Pros:

Great

2026-08-20 via Nuitee
J
Jaime family_with_children au
9
Thanks Heni you're an amazing human 🫶
Pros:

Heni the Assistant manager is an absolutely outstanding human being. She literally changed our experience and lives when we stayed. My daughter was experiencing significant difficulties with accessing the hotel due to her Autism and we were about to walk away, end our holiday before it began and lose everything. Heni personally came down and helped me regulate and then encourage my daughter to stay. She went above and beyond. She made room changes to make my child more comfortable and she checked in on her to make sure she was comfortable, ok and happy.
To a parent of a child with additional needs people like Heni are rare. It may seem small to most but when everyone else stared or avoided eye contact she was there. What an asset to the company you are!

*The location is perfect and easy to get to.
* Staff were all polite and friendly
* Easy parking

Cons:

* Reception is on level 5 so you have to take the lift, then the rooms are accessed at another lift down the other end of that level. I don't recommend it for people with walking difficulties, Its a bit of a hike.

* you can hear the freeway traffic all night, its hard to sleep (floor 7)

* no "rollaway beds" available or any alternative for the child stays free option. We had to get our own to use.

2026-08-20 via Nuitee
K
Katherine family_with_children au
8
Fabulous
Pros:

Clean and great location

Cons:

N/a

2026-08-19 via Nuitee