Novotel Melbourne South Wharf

Hotels
Novotel
9 (6835 reviews)
7 Convention Centre Place , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Uncomfortable beds

Categories

Cleanliness
8.64
Rooms were described as clean but some issues with bed presentation noted.
Service
9.61
Staff were consistently mentioned as friendly and helpful.
Location
9.65
Location was frequently highlighted as excellent for convenience and access to attractions.
Room Quality
8.6
Room quality was good, but some guests mentioned beds were uncomfortable.
Amenities
8.63
Several amenities were noted, but parking issues impacted guest satisfaction.
Value for Money
8.09
Some guests felt parking fees were misleading and affected overall value.
Food and Beverage
9.14
Food described positively, though breakfast options could be better.
Overall Experience
9.61
Overall experience was very positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Modern Accommodations with Stunning Views

Novotel Melbourne South Wharf offers 347 rooms and suites spread across 26 levels, featuring floor-to-ceiling windows with breathtaking views of the city skyline or Port Philip Bay. The modern and thoughtfully designed bathrooms with walk-in showers and LED backlit mirrors provide a touch of luxury for guests.

Diverse Dining Options and Culinary Delights

The hotel's Balcony Bar and Restaurant showcases Melbourne's vibrant bar, dining, and café culture. Guests can enjoy farm-fresh produce, sharing plates, and platters while taking in the scenic South Wharf views. The extensive wine list, along with local craft beers and ciders, ensures a delightful dining experience from breakfast to dinner.

Convenient Location for Exploring Melbourne

Situated in the historic South Wharf Promenade, Novotel Melbourne South Wharf provides direct access to the Melbourne Convention & Exhibition Centre and is a short walk from iconic attractions like Etihad Stadium and The Polly Woodside. With easy access to the city center, Southern Cross Station, and popular landmarks, guests can immerse themselves in the vibrant heart of Melbourne.

Book your stay at Novotel Melbourne South Wharf for a memorable and convenient Melbourne experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 50 per day.

Location

Guest Reviews

9
Based on 6835 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.61
B
brett solo_traveller au
10
2026-06-13 via Nuitee
J
Juliana family_with_children au
8
2026-06-13 via Nuitee
M
Martin couple au
8
Pros:

Location was great with plenty of places close by.
Staff were friendly & happy at work which was refreshing.

Cons:

Was a little hard to get to & traffic out the front was grid lock which was disappointing however it was not helped due to the fact that there were two events on at the Convention Centre the weekend we stayed

2026-06-13 via Nuitee
S
Scott solo_traveller au
10
2026-06-13 via Nuitee
J
Jessica couple au
9
2026-06-12 via Nuitee
R
RAGUNATHAN family_with_children in
7
It was a pleasant stay with fabulous city view which i enjoyed.
Pros:

I really loved the location and view from the room. It was Fantastic

Cons:

I asked for a room for 2 adults and 1 child. I did mention the age of the child. They provided 1 Queen bed for 3 of us which i dont think is fair.

2026-06-12 via Nuitee
S
Sandra solo_traveller au
10
Perfect for conference
Pros:

Direct access from Hotel to the Conference Center.

2026-06-11 via Nuitee
K
KatieAbb89 Couples Mornington Peninsula, Victoria
8
Great hotel, nice staff! Will stay again.
Pros:

We had a great time, staff are very nice and accommodating where possible, we requested a high view. The rooms are clean and hotel smells nice, pretty quiet for a hotel, occasionally hear a door outside but otherwise pretty quiet. The rooms are comfortable and close to restaurants, the casino and Southbank. We have stayed here before for work and been happy every time. Well done :) we will return. The only issue was the room service chips were stone cold and hard 😂 but otherwise great.

2026-06-10 via Tripadvisor
T
Tesarny solo_traveller au
9
2026-06-10 via Nuitee
R
Ryan family_with_children au
8
2026-06-10 via Nuitee
I
Isabela solo_traveller nz
8
2026-06-09 via Nuitee
Y
Yasna solo_traveller au
10
2026-06-09 via Nuitee
R
Rowena couple au
9
The location is great. Close to shops and restaurants. I enjoyed walking in the bridge after brekky.
Pros:

Breakfast was great. I was enjoying everything from bread to fruits to coffee. It was good.

Cons:

They should have toothbrush and bedroom slippers.

2026-06-09 via Nuitee
D
Danielle solo_traveller au
10
Pros:

Great location, amazing staff the room was comfortable and clean

2026-06-08 via Nuitee
E
Elise couple au
9
2026-06-08 via Nuitee
K
Kylie extended_group au
10
Just what we needed for a night away as a couple
2026-06-08 via Nuitee
M
Mrs S Bancroft family_with_children au
10
Staff were super friendly, facilities amazing
Pros:

Location was perfect

Cons:

Parking cost was expensive

2026-06-08 via Nuitee
N
Nik solo_traveller au
8
2026-06-08 via Nuitee
L
Lucy solo_traveller au
10
2026-06-08 via Nuitee
M
Michael couple au
10
Fantastic location , fantastic stay, highly recommend, will come back
Pros:

Service, staff friendly

Cons:

Nothing

2026-06-08 via Nuitee