AC Hotel by Marriott Boston Downtown

My daughter had the breakfast and was not impressed considering the cost. Our room was immaculate and very comfortable. We would recommend this hotel to anyone looking for safe and secure accommodations and an easy-on and easy-off highway experience. The staff was great.

Bad and staff not friendly and not cooperative.

Very convenient to downtown Boston

Great location walking distance to restaurants. Close to freeway and metro. Beautiful decor and lovely atmosphere.

Posizione . Disponibilità del personale .camera ampia.

Great services, beautiful rooms and well equipped fitness center! Would book again

Great location and staff. I would recommend to anyone traveling to Boston.

The hotel was exceptionally clean, which was the most important thing for me. It’s also very conveniently located close to Mass General Hospital. I was staying after surgery, and this was my second time choosing this hotel for recovery. Our room faced the Whole Foods side, so it was very quiet and peaceful. The beds were very comfortable — I was able to sleep through the night even in my condition. The bathroom was spotless. We also enjoyed a lovely breakfast, and the parking was very convenient and reasonably priced.

Outstanding accommodations. Polite and highly attentive staff, Room was clean, neat, and an inviting relaxing space. Look forward to staying again. My maximal recommendation.

convenient location for what we had to do

1 Br Suite was kind of like a prison cell. Very dark and it was very difficult to get the temp right. The thermostat was way up by the front and the bedroom was a full 10 degrees different in the back. So, one room cold and the other hot. You needed to be an engineer to get the lights to work, one central switch by the front door to save on electricity like in Europe but there was one light in the bedroom that could not be turned off by any switch in the whole room. Lastly, they steal $25 a day (destination/visitor fee) and give you it as a credit. Only if you eat breakfast, use the bar or buy tons of unhealthy snacks do you get the money back. I don't do any of those things so used about $25 on bottled water through the week and lost $100. Basically, do not stay here... there are lots of other hotels that are better and don't sneak fees in to rip you off.

Hotel was fine However they added a destination charge at check-out which was not disclosed either at the time of booking or during check-in. Their confirmation email mentioned a $60/day valet charge, but not the destination fee. It took me several emails to get it refunded.

light sleeper so take this with a grain of salt, but the windows, doors, and floors are pretty thin and don't do much to block out any external sound, so it doesn't really matter where you are in this hotel, you're going to hear *something.*

the freeway side is clearly the worst - they're thoughtful enough to provide earplugs and a noise machine but your single-pane window is 50' from the last remaining elevated piece of the central artery: you're going to hear it.

the other side is much better but beware of the whole foods loading dock on north side of the building if truck backup beepers can wake you up, the middle of the building if elevator dings can do the same, and anything but the 6th/top floor if you want to avoid noise from people walking on the hollow wooden floor above you.

the staff are really nice and do what they can but it's pretty obvious the hotel was built on the cheap and there's not a lot they can do.