Cambria Hotel Philadelphia Downtown - Center City

Hotels
•
Cambria Hotels
8.6 (2353 reviews)
219 South Broad Street , Philadelphia , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent Location
Helpful Staff
Cons:
Cleanliness Issues
Limited Food Options

Categories

Cleanliness
7.98
There were reports of cleanliness issues, particularly regarding dust and dirt in some areas.
Service
9.45
The staff received praise for their helpfulness and professionalism, particularly RJ and Cin, while some mentioned rudeness, balancing out the positives.
Location
9.49
Many reviews highlighted the great location as a definite plus for the hotel.
Room Quality
8.94
Rooms were generally described positively, though a few issues were noted regarding views and specific arrangements.
Amenities
7.97
Limited amenities were mentioned, with complaints about the gym and lack of variety in food options.
Value for Money
8.43
The value received was mixed, considering the location versus some staff unfriendly remarks.
Food and Beverage
7.48
Complaints noted limited options for breakfast and overall dissatisfaction with food quality.
Overall Experience
9.05
Despite some negatives, the overall experience was rated positively primarily due to location and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:54

Property Description

Luxurious Amenities

Indulge in the comfort of a room equipped with a microwave, refrigerator, Keurig coffee maker, and a flat-screen TV. Relax in the separate seating area and enjoy the convenience of these modern amenities.

Prime Location

Located in the vibrant Rittenhouse Row district, our hotel is just steps away from the Pennsylvania Convention Center and iconic attractions like the Mutter Museum and National Liberty Museum. Explore the city with ease and immerse yourself in the rich culture of Philadelphia.

Stunning Rooftop Experience

Unwind at our rooftop restaurant and bar, offering breathtaking views of the city skyline. Whether you're sipping cocktails or enjoying a delicious meal, the rooftop experience is sure to elevate your stay.

Experience the perfect blend of luxury and convenience at Cambria Hotel Philadelphia Downtown Center City. Book now to secure your unforgettable stay.

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.6
Based on 2353 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 9.05
H
Harriet • solo_traveller • gb
10
Amazing solo stay in Center City - highly recommend
Pros:

Staff were super friendly and super helpful. I was a solo traveller and didn't feel at all uncomfortable for my whole stay.

Cons:

Nothing at all to dislike! My only recommendation would be to stock up on the English breakfast tea in the rooms when the British are staying!!!

2026-09-19 • via Nuitee
N
Nancie • extended_group • us
7
I’d give the hotel a second chance, but I’m not likely to recommend it to friends.
Pros:

Nice location, spacious rooms, clean and comfortable.

Cons:

Only one elevator (out of 3) was operational, so it took a long time to get in and out of the rooms. The soap dispenser in the shower was empty when I arrived. Although I told the front desk and a maid about this, it was still empty the next day—and the room had never been made up between the days. I also reported that there were no coffee cups next to the coffee machine in my room and that issue wasn’t addressed either, not by the front desk, not by the maid.

2026-09-19 • via Nuitee
K
Kristin • couple • us
2
Decent place to stay if all your looking for is a place to sleep beyond that I would not recommend.
Pros:

This hotel was in a decent location and near one of the main subway/metro stations. But other than that there was nothing outstanding or amazing about it.

Cons:

The hotel has 3 public elevators and 1 for staff, 3 of the 4 were down the entire week I was there. When inquiring about repairs we were just repeatedly told, "its a process" and "sorry." It was difficult to get up to the room or down to the lobby and leave. Housekeeping wasn't able to keep up either since moving the carts between floors was difficult with everyone sharing 1 elevator. On day 6 they finally posted a notice.

2026-09-19 • via Nuitee
C
Caio • couple • us
10
2026-09-19 • via Nuitee
S
STEPHANIE • couple • us
10
Amazing! Front desk stayed on her personal phone but never answered the desk phone
Pros:

Perfect Location
Clean

Cons:

Need professional staff

2026-09-19 • via Nuitee
H
Hannah • extended_group • gb
4
2026-09-18 • via Nuitee
S
Susanne • solo_traveller • de
9
Pros:

Tolles, modernes Hotel in zentraler Lage.
Sehr gut ausgestattet. Tolle Zimmer, sehr sauber und man kann ein umfangreiches Frühstück dazu buchen

2026-09-18 • via Nuitee
T
Tamara • solo_traveller • gb
5
Great value but not great facilities or food.location great.
Pros:

Location. Comfortable beds. Great value for money.large rooms

Cons:

Breakfast was not great. Greasy / expensive at $24 and not much variety. Quality not good. Facilities in room- no soap. No mugs for coffee. Replenishments not made by housekeeping. My tv was on wall at odds with bed.banging doors. Lifts not working (3 lifts - only 1 working) aircon difficult to work . Wouldn’t stay again. Only if on a budget. And wouldn’t opt for breakfast.

2026-09-18 • via Nuitee
A
Allen • solo_traveller • au
9
2026-09-17 • via Nuitee
S
Steve • couple • us
9
Appreciate the staff.
Pros:

Very clean and comfortable.

2026-09-17 • via Nuitee
C
Clare • couple • gb
5
Average, served its purpose
Pros:

Rooms were, clean, location was great.

Cons:

Whilst on check in the receptionist was very friendly, she told us nothing about the amenities, like the gym , the rooftop bar or the complimentary tea and coffee. Didn’t really like that the reception was on the 1st floor rather than the ground floor, when you arrive it’s confusing were to go.
Also only 1 lift working during our stay which was very difficult when the general public were also using the one lift to get to the roof top bar. No priority is given to hotel guests for life access.

2026-09-17 • via Nuitee
D
Daniel • solo_traveller • us
1
Great location and that's it.
Pros:

Great location in center city Philadelphia. Beds were comfortable and housekeeping did a good job.

Cons:

The put me on the 15th floor (top floor) and there was only 1 working elevator. Since there was only 1 it took about 15 minutes to get up and down. Also, on 3 occasions I would get all the way to the top floor and my key didn't work so I would need to turn arount and start the whole ordeal again. The 3rd time I FINALLY had a manager tell me "Oh you're not supposed to put the key next to your phone." That would have been nice to know earlier! Also, being on the top floor I could hear all the noise from the rooftop bar.

2026-09-17 • via Nuitee
K
Karen • family_with_children • us
8
2026-09-16 • via Nuitee
A
armin • family_with_children • us
10
Pros:

Location is tge best in town.
Everytgibg was perfect 👌

2026-09-16 • via Nuitee
B
Bernhard • solo_traveller • de
8
2026-09-16 • via Nuitee
M
Michaela • family_with_children • cz
8
Určitě doporučuji, velký pokoj pro 4 členou rodinu, čisté, pěkné.
Pros:

Lokalita v centru města, pokoj byl veliký, hezká koupelna, pohodlné postele. Pokoj měl okno do dvora, což nám nevadilo, protože jsme zůstali jen jednu noc. Snídaně zahrnovala cca 2 vejce, toast, a nápoj, ale na americké poměry dobré.

2026-09-16 • via Nuitee
D
David • solo_traveller • gb
5
2026-09-16 • via Nuitee
A
Andrea • solo_traveller • gb
8
midtown Philadelphia
Pros:

central location
Comfy beds

Cons:

nil

2026-09-15 • via Nuitee
K
Krista • couple • us
7
2026-09-15 • via Nuitee
A
Andrea • solo_traveller • gb
9
Weekend in Philadelphia
Pros:

central location
Comfy beds

Cons:

nil

2026-09-15 • via Nuitee