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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Lower bathroom sink
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Outdoor furniture
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Shallow end
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Fence around pool
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in 5-star luxury at The Laura Hotel, Houston Downtown, Autograph Collection. Each room is elegantly furnished with modern amenities, including a flat-screen TV, espresso maker, and plush bathrobes.
Gourmet Dining Experience
Savor exquisite French cuisine at The Laura restaurant or unwind with craft cocktails at the Bar. Delight your taste buds with a variety of culinary delights during your stay.
Relaxation and Convenience
Unwind by the rooftop pool, pamper yourself at the on-site spa, or explore nearby attractions like Discovery Green Park and the George R. Brown Convention Center. With a 24-hour front desk and in-room tablet for service requests, your comfort is our top priority.
Experience unmatched luxury and convenience at The Laura Hotel. Book your stay now for a memorable Houston getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 60 per day.
Location
Guest Reviews
Very clean, great location
It's a very expensive place. One of the things that interested me however, is that there are supposedly two on-site restaurants. That's not actually the case. There's no sit down restaurant, or at least it wasn't open the days I was there. You can only place bar food orders at the bar, and it took over an hour for a quesadilla and soft pretzel. On a Thursday evening.
Also, the elevator was broken.
Finally, there's this strange set of doors in the room, which, when opened, completely reveal the shower. I mean everything is wide open.
So if you had kids there or friends, it could be really awkward. For the money, I've been to much nicer places that really accommodate guests properly.
The room
Was
Very nice
The breakfast was horrible
The carpet felt sticky and dirty
They don’t answer there phones at all lol
Location, rooms are clean, valet and bartending staff super friendly and gave great recommendations for after our event.
Check in staff must have been having a bad day…
Location elegance convenience
There was no microwave or refrigerator in the room and it’s too expensive to be like that especially if there’s a $200 hold on your card now I did get one refrigerator sent down or up to my room, but there was still no microwave
Hidden fee
Absolutely terrible experience at the The Laura Hotel. I got off work at 4AM and arrived late for check-in due to my work schedule, and instead of trying to accommodate the situation in any reasonable way, the hotel canceled my stay and kept the money for the ENTIRE reservation — including the remaining days I never even got to use.
What makes this even more disappointing is that I frequently stay at Autograph Collection hotels, including the Hotel Per La, Autograph Collection in Los Angeles, and I’ve never experienced this level of poor customer service before. I chose The Laura expecting the same professionalism and hospitality, but the experience was the complete opposite.
Manager Ericka King was completely unwilling to work with me or offer any kind of reasonable solution, and Parker at the front desk was no help either. There was zero empathy or attempt to make things right despite me explaining the situation.
I understand hotels have policies, but keeping a guest’s full payment while refusing to accommodate them after a work-related delay is unacceptable. For a hotel that markets itself as luxury, the customer service fell far below expectations.
I would strongly recommend staying elsewhere if you value professionalism, flexibility, and customer care.
I stayed at The Laura Hotel for 3 days and 2 nights for a Rockets game. The room was spacious and had an equally spacious bathroom. The waterfall shower was perfection. There was live music at the bar during my stay and they serve phenomenal drinks. And I’m not just saying that because of the drink tickets I received upon check-in. I truly appreciated the staff’s kindness and graciousness. The hotel is only a short 3-block walk to Toyota Center. There is also a METRORail station less than a block away which is a super convenient way to travel around town. I was able to take the METRORail directly to NRG Park for the rodeo. The location is supreme!
I especially liked the proximity to the House of Blues venue and the ease of valet parking. The staff was able to accomadate my request for King bed and the view from my room had several building murals to enjoy.
That I wasn't able to stay longer and take in more of the hotel and area.
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