Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
Hiking/biking trails nearby
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Good breakfast
Popular restaurant

Categories

Cleanliness
7.99
Standard quality for this hotel tier.
Service
8.76
Standard quality for this hotel tier.
Location
8.6
Standard quality for this hotel tier.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.14
Standard quality for this hotel tier.
Food and Beverage
8.39
Specific sentiment from text.
Overall Experience
8.36
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:03

Property Description

Spectacular Views and Convenient Amenities
Indulge in the serene surroundings with a terrace, garden, and complimentary wireless internet. Experience top-notch services such as concierge assistance and babysitting facilities.

Delightful Dining and Room Service
Savor regional cuisine at Ai Girasoli, a seafood restaurant with a cozy bar/lounge. Enjoy 24-hour room service for a private dining experience at your convenience.

Comfortable Rooms and Featured Services
Relax in one of the 35 uniquely designed guestrooms with modern amenities like minibars and flat-screen TVs. Benefit from services such as dry cleaning, a 24-hour front desk, and free self-parking. Make your booking now for an unforgettable stay at Castello!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

8.4
Based on 51 reviews
Cleanliness: 7.99
Service: 8.76
Location: 8.6
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.14
Food and Beverage: 8.39
Overall Experience: 8.36
E
Emil • extended_group • bg
8
GOOD CHOICE FOR SIENA IN THE SEASON
Pros:

Hotel is just fine with all needed facilities and features for its class - large rooms, comfortable beds, nice air conditioning, good WiFi, big parking lot, lift for the upper floors. BREAKFAST IS ABSOLUTELY FANTASTIC !

Cons:

Personnel of the reception was a mess - 3 different shifts hardly managed to register 4 people that we were - they were asking our ID cards every time we got pass by the reception desk. On weekends finding a dеcent place to eat in the next village is not possible while the restaurant of the hotel is not working on afternoons. Not so far away from Siena old city, almost in the outskirts of the big town area, but the road network to and from is pretty mixed up and complicated - just pray that your GPS signal will not disappear at night as it happened to me.

2026-07-23 • via Nuitee
A
Antonella • solo_traveller • it
8
2026-07-23 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
2026-07-20 • via Nuitee
L
Liat • solo_traveller • il
10
Pros:

מלון נקי, צוות מקסים במיוחד מריבלה, ארוחת בוקר טעימה כל יום סידרו את החדר

2026-07-20 • via Nuitee
D
Dzevad Dzindo • solo_traveller • ba
8
2026-07-19 • via Nuitee
S
Sonja • extended_group • se
6
2026-07-18 • via Nuitee
B
BOUISSOU • solo_traveller • fr
10
Pros:

2ème fois dans cet hôtel très accueillant, très propre et très bien équipé. Petit déjeuner diversifié et gourmand. Parking devant l'hôtel pour stationner. Zone calme entouré de verdure, environnement reposant tout en étant proche des axes routiers.

Cons:

Tout était parfait !

2026-07-18 • via Nuitee
G
Giovanni • solo_traveller • it
7
Sosta di una notte a luglio nei giorni del gran caldo.
Pros:

L'hotel sembra essere stato ristrutturato da poco. Sia il bagno che la camera e il resto dell'edificio.
La colazione molto varia e abbondante. Il personale molto disponibile.

Cons:

La ns.camera era all'ultimo piano, per fortuna servita da un ascensore e da un condizionatore, ma essendo inquei giorni molto caldo, non si riusciva ad avere la frescura adeguata.
Senz'altro nei due piani sottostanti questo problema non esisteva.

2026-07-17 • via Nuitee
N
Nina • extended_group • ba
9
Ok hotel za kratki boravak
Pros:

Jako lijep hotel sa divnim pogledom. Sobe su bile ciste. Klima je bila slaba.
Dorucak ok.

Cons:

Cijeli hotel je cudno mirisao, kao na naftalin. Ali u sobama, na svi srecu, se nije osjetio taj miris.

2026-07-15 • via Nuitee
F
fang • extended_group • cn
5
房间有点像宿舍，像汽车旅馆的感觉。
Pros:

房间有点像宿舍，像汽车旅馆的感觉。

Cons:

房间有点像宿舍，像汽车旅馆的感觉。有点简陋

2026-07-13 • via Nuitee
S
Sergio • solo_traveller • it
8
2026-07-13 • via Nuitee
S
Simon • solo_traveller • gb
9
Pros:

Good location for visiting Siena and Tuscan towns. Friendly helpful staff. Rooms were clean. Good breakfast. An ideal short stay when visiting the area.

2026-07-12 • via Nuitee
E
Enrico • couple • it
8
2026-07-10 • via Nuitee
F
Francesca • family_with_children • it
7
Magari ci torneremo però la prenotazione la faremo su booking però!
Pros:

lo staff la pulizia,la colazione la camera , il ristorante mi e piaciuto tutto.👍🏻

Cons:

non mi e piaciuto il costo della stanza che abbiamo prenotato fuori dalla prenotazione di booking perché ci eravamo sbagliati di un giorno al posto di 83 c'è l'hanno fatta pagare 100 nn l'ho trovato giusto.

2026-07-06 • via Nuitee
D
Donatella • couple • it
8
Soddisfatta
Pros:

Ottima colazione molto varia

2026-07-06 • via Nuitee
Y
Yas • extended_group • gb
7
Nice easy, convenient stay for two nights.
Pros:

The extremely friendly and helpful staff.

Cons:

Felt a little clinical.

2026-07-05 • via Nuitee
A
Anna • solo_traveller • gb
8
Charming and friendly
Pros:

The staff friendlies and availability, the room cleanliness, and the location.

Cons:

The noise in the morning, I like to sleep in because I stay up very late on holiday and in the mornings the cleaners were very noisy.

2026-07-05 • via Nuitee
M
Mariangela • couple • it
7
2026-07-04 • via Nuitee
A
Adriana • family_with_children • br
10
Confortável
Pros:

Tudo

Cons:

Nada

2026-07-04 • via Nuitee
P
Philip • couple • gb
10
2026-07-03 • via Nuitee