ICON Rosetó

Hotels
ICON
8.7 (1857 reviews)
Carrer Can Campaner 6 , Palma de Mallorca , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Odors in bathrooms
Small rooms
High prices for some guests

Categories

Cleanliness
7.95
Several mentions of odors in the bathrooms and drains.
Service
9.45
Guests praised the staff as friendly and attentive.
Location
9.45
Location was consistently described as superb and convenient.
Room Quality
7.45
Mixed reviews; some rooms described as small and in need of renovation.
Amenities
8.95
Amenities were generally appreciated, though some highlighted issues like air conditioning.
Value for Money
7.95
Some guests felt prices were high for the quality received.
Food and Beverage
8.95
Breakfast was highlighted as excellent by several guests.
Overall Experience
9.45
Many reviews reflect a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:43

Property Description

Historic Boutique Hotel in Palma de Mallorca Old Town

Rooftop Panoramic Pool and Solarium: Enjoy stunning city views while relaxing by the small pool or soaking up the sun on the solarium.

Charming Rooms with Modern Balearic Decor: Experience the perfect blend of history and modernity in rooms featuring wooden beams, coffee facilities, and luxurious bathrooms with high-end toiletries.

Convenient Location and Unique Amenities: Indulge in a delicious à-la-carte breakfast, take advantage of 24-hour reception, relax in the gardened courtyard, and explore the city with available bicycles and electric scooter hire service.

Experience the essence of Palma de Mallorca at ICON Rosetó - Book your stay now!

Important information:

Depending on the season, air conditioning or heating is provided.
The pet supplement is £25 per pet per stay.
Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
Bookings of more than 10 nights may be subject to special conditions and additional supplements.
Please note that all special requests are subject to availability and may incur additional charges.
The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.
If you wish to use the airport shuttle service, you must contact the hotel before arrival. This service incurs an additional fee.
Smoking, consuming illegal substances, or holding stag/hen parties, celebrations, or similar events are not permitted at this property. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1857 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 8.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 9.45
R
Raman extended_group gb
10
Would visit again when in Palma
Pros:

The rooms were lovely, good selection of breakfast. Lovely location walking distance from lots of places. The staff were incredible and really went out of their way to make sure we had a pleasant stay :)

2026-08-06 via Nuitee
S
Synne extended_group no
5
Pros:

God frokost og fantastisk beliggenhet i Palma by. 2 minutter å gå til de beste handlegatene, gode restauranter og severdigheter.

Cons:

På rommet var airconditionen satt alt for lavt. Vi ga beskjed 4-5 ganger og opplevde at de forsøkte å hjelpe, men til slutt fikk vi beskjed om at temperaturen bare måtte stå på under 20 grader, så vi måtte rett og slett holde oss under dynen når vi var på rommet. I tillegg var det tett sluk i dusjen og vann rant ikke ned i vasken.

2026-08-06 via Nuitee
K
Kasope extended_group gb
9
Great location and wonderful staff experience
Pros:

The location was excellent and it was very clean.

Cons:

There were no amenities in the toilet (toothpaste, robes etc) and the rooms varied in size drastically. We requested to move to a larger room which was technically the same type of room.
Breakfast could also be improved

2026-08-06 via Nuitee
C
Charles couple gb
9
Great location in Teh Old Town of Palma
Pros:

Location and the building were amazing. The building is a former Home for nuns and in the heart of the Old Town with so much to see.
The staff were very nice and the breakfast was fantastic.
I also like that they had a filtered water machine on every floor, which meant you can top up as much water as you need.

Cons:

There’s nothing I did not like about the property, but initially they gave us a tiny room with very small windows. I asked if they had an alternative room and then they moved us to a slightly larger room with two nice windows overlooking the courtyard.
The hotel is quite expensive so I would’ve expected larger rooms but do realise that it is a city centre older building.
In any case, the staff were very nice and sorted out the problem.

2026-08-04 via Nuitee
I
Isabelle couple de
9
2026-08-04 via Nuitee
N
Nada solo_traveller sa
4
2026-08-04 via Nuitee
M
MALIKA family_with_children fr
8
Très bien! Merci à l équipe qui a su me donner des bonnes adresses pour bien manger.
Pros:

Le décor est très beau et l emplacement en plein centre et au calme.

Cons:

Il y a eu un souci avec l eau chaude dans la première chambre mais l équipe m a proposé une nouvelle chambre et c était parfait.

2026-08-04 via Nuitee
A
Anna couple ch
10
Sehr empfehlenswert
Pros:

Tolles Hotel in einer sehr zentralen Lage. Das Zimmer war eher kleiner aber sehr gemütlich mit guter Ausstattung. Das Personal war überaus nett und war bei allen Fragen/Problemen sehr hilfsbereit.

Cons:

das einzige Manko war, dass es keine Klobürste im Hotelzimmer gab. Aber man hätte sicher bei Bedarf nachfragen können

2026-08-03 via Nuitee
L
Lesley solo_traveller gb
9
Pros:

Staff were excellent, very helpful.

Cons:

No bar on site

2026-08-02 via Nuitee
A
Andrea couple at
8
2026-07-25 via Nuitee
N
Naomi solo_traveller gb
9
Happy in Palma
Pros:

Great location central Palma, quiet surprisingly! Set back from the roads & comfy beds fabulous aircon ,slept so well.Lots of hot water good shower. Nice breakfast Very friendly staff. No complaints would return.

Cons:

Missing a trick with the beautiful courtyard. Think it needs the sound of water some kind of water feature like the sister hotel the Tres.
Missing some kind of modern vibe that they achieve in their outdoor space. Just a tiny detail still a lovely space for breakfast etc . Enjoyed our visit & looking forward to returning.

2026-07-21 via Nuitee
S
Sandra solo_traveller de
9
Historische Altstadt, zentralee Lage gepaart mit totaler Ruhe
Pros:

Absolut zentral gelegen in der Altstadt mit historischem Abiente. Zugleich sehr ruhig und erholsam. Der Innenhof ist ein Traum. Gratis Trinkwasser nonstop.

Cons:

Türen haben zu große Schlitze, sodass Lärm vom Flur sehr leicht eindringt.

2026-07-21 via Nuitee
E
Elsa family_with_children pt
9
1 dia em Palma
Pros:

Fazer um earlier check in e ter um pequeno almoço às 3:00 porque tínhamos um voo às 6:00

Cons:

NA

2026-07-21 via Nuitee
M
Miki solo_traveller jp
9
2026-07-19 via Nuitee
M
Myriam couple ca
9
Pros:

Location is amazing, on a calm street but close to shops and restaurants and easy walk to everywhere. Staff were incredible, very helpful and nice. Breakfast is plentiful and there is a nice seating area outside. We had a perfect stay.

2026-07-17 via Nuitee
L
Lorelei couple us
10
NA
Pros:

Clean, beatiful room and friendly staff . Many water stations around property which was helpful during the hot days. Great lobby that showed World Cup game

Cons:

NA

2026-07-16 via Nuitee
C
Charlotte couple de
10
Simply great!
Pros:

I liked the location very much. The staff was extremely friendly and helpful.

2026-07-15 via Nuitee
M
Mosolya solo_traveller hu
9
Pros:

A kiszolgálás, személyzet nagyon kedves volt.

Cons:

Túl volt hűtve a szoba.

2026-07-15 via Nuitee
M
Maria-Dimitra solo_traveller de
10
2026-07-15 via Nuitee
A
Ampe family_with_children be
6
2026-07-12 via Nuitee