Grand Hotel Healesville

Hotels
5.9 (237 reviews)
270 Maroondah Highway , Healesville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Table tennis
Karaoke
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Dirty bathrooms
Shared facilities poorly maintained
Misleading booking information

Categories

Cleanliness
4.29
Several reviews highlighted issues such as dirty bathrooms, cobwebs, and unsanitary conditions.
Service
7.76
Mixed reviews on service quality, with some mentioning helpful staff.
Location
8.8
Consistently mentioned as a strong point in multiple reviews.
Room Quality
5.25
Complaints about shared bathrooms and poor room standards were prevalent.
Amenities
4.28
Lack of drinking water and toiletries were noted as drawbacks.
Value for Money
5.24
Many felt that the shared bathroom and overall conditions didn't justify the price.
Food and Beverage
6.29
No reviews specifically mentioned food options; rated average.
Overall Experience
5.26
General dissatisfaction with the condition and amenities led to mixed overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:41

Property Description

Luxurious Amenities
Experience the elegance of a garden, shared lounge, and a restaurant and bar at Grand Hotel Healesville.

Entertainment Options
Enjoy karaoke and a shared kitchen during your stay at the hotel. Take part in a fun game of table tennis or explore fishing in the nearby area.

Convenient Location
Ideally situated near popular attractions like The Heritage Golf and Country Club and Dandenong Ranges Botanic Garden, Grand Hotel Healesville offers easy access to local sightseeing.

Book your stay at Grand Hotel Healesville to enjoy these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 237 reviews
Cleanliness: 4.29
Service: 7.76
Location: 8.8
Room Quality: 5.25
Amenities: 4.28
Value for Money: 5.24
Food and Beverage: 6.29
Overall Experience: 5.26
M
Michael • couple • au
1
Didn’t get to stay because of a system error and didn’t receive refund.
Pros:

Unsure who made the mistake, but between booking and this place we were told no rooms were available on check in despite already paying in full. Booking said no refund and hotel said no refund. Absolutely ruined my weekend away as we had to drive back to Melbourne.

Cons:

Unsure who made the mistake, but between booking and this place we were told no rooms were available on check in despite already paying in full. Booking said no refund and hotel said no refund. Absolutely ruined my weekend away as we had to drive back to Melbourne.

2026-06-08 • via Nuitee
M
Magda • family_with_children • au
1
Disgrace-
Pros:

Apart of the location the place isn’t something to like.Should be called hostel and not hotel.

Cons:

Old facilities - they milked the place should renovate it and rename it.They booked us a place while I mentioned I have a kid without a pullout bed or even a couch to accommodate.they put the blame on booking.com and when I asked for refund they said to contact booking while the could come to an agreement for a refund afterwards.
They overbooked the place also the place. And many people couldn’t find a place to stay as is long weekend

2026-06-07 • via Nuitee
V
Vanessa • couple • au
8
Pros:

Great location, super friendly and helpful staff.

2026-06-05 • via Nuitee
L
Lietzau • couple • au
8
2026-05-07 • via Nuitee
K
Kevin • solo_traveller • au
9
Great location
Pros:

Great location, friendly staff and clean

2026-04-28 • via Nuitee
C
Cheryle • couple • au
9
2026-04-22 • via Nuitee
A
Aman • couple • au
1
Pros:

i checked out within 8 minutes because there was no toilet but didn't get the refund

2026-04-21 • via Nuitee
J
Johnny • family_with_children • au
9
Can accommodate a family of 5 in the one room!
Pros:

We loved that we had a room that could fit 5 of us! The beds were so comfortable, and the room was cozy. The bathrooms were just down the hall and were very clean. We were in the center of everything and the meals here were so good. The place has such a vibe especially on a beautiful day in the beer garden. The only things that would have given it 5 stars is that there was no wifi (kids complained) and the 3 floors of steep stairs to climb to the room. Not for the faint harted! Lol! The staff were lovely and accommodating. Would definitely stay here again.

Cons:

The lack of wifi for the kids and the stairs.

2026-04-07 • via Nuitee
L
Les SATURNIN • family_with_children • fr
6
Pros:

Le fait que ce soit central dans Healesville

Cons:

Les salles de bain où il n'y avait pas shampooing/gel douche, l'environnement est très bruyant et les fenêtres n'offrent aucune isolation. Il n'y a pas de possibilité de régler la température de la chambre.

2026-04-05 • via Nuitee
Z
Zachery • couple • au
7
2026-04-05 • via Nuitee
C
Cameron • couple • au
5
Nice spot, shame about the place.
Pros:

Good location.

Cons:

It’s tired and in need of a lot of maintenance and upgrades.

2026-04-03 • via Nuitee
D
Diane • extended_group • au
6
Clean, freshly painted room , bed was comfortable
Pros:

Room was clean, very basic, extremely old building lots of history

Cons:

Shared bathroom

2026-03-30 • via Nuitee
J
jennifer • couple • au
10
Pros:

just what we needed for an overnight stay in Healesville to attend the local picnic races and there was a nice coffee shop next door

2026-03-30 • via Nuitee
S
Steve • couple • au
8
Comfy stay in a perfect location - such a nice town to visit
Pros:

Room was very clean and tidy with a nice comfy bed. The shared bathrooms were very clean and nice and big. Plenty of options for food and drink, both inside and out

2026-03-27 • via Nuitee
J
janelle • family_with_children • au
6
2026-03-26 • via Nuitee
R
Rhonda • solo_traveller • au
7
2026-03-16 • via Nuitee
Z
Zak • family_with_children • au
9
It was a lovely town and great location to stay. Facilities were clean
Pros:

The outdoor dining and beer garden. Friendly staff

Cons:

No TV remote for the room.

2026-03-15 • via Nuitee
A
Adam • solo_traveller • au
10
It's basic, but clean and comfortable; there's an undeniable charm to the place too.
Pros:

Clean and comfortable, friendly and helpful staff.

2026-03-14 • via Nuitee
M
Margaret • family_with_children • au
7
Great budget family accommodation.
Pros:

Great location

Cons:

Good value for money, specially on a long weekend

2026-03-10 • via Nuitee
M
Matthew • solo_traveller • cn
4
Short
Cons:

Cheap

2026-03-09 • via Nuitee