Hotel Orlovetz

Hotels
•
Independent
7.2 (4 reviews)
Pamporovo, Chepelare, Smolyan, 4870 , Chepelare , BG
359-088226606

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Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Clean rooms and attentive housekeeping/porters
Pleasant views
Warm, spacious rooms
Good breakfast when not overcrowded
Direct connection to a larger spa/pool at the neighboring hotel
Rooms available / easy booking
Cons:
Limited or poorly managed parking
Crowded or basic breakfast at peak times
Dinner quality limited or not tasty; buffet variety lacking
Crushed/uncomfortable mattresses in some rooms
Small in-house spa/pool and paid jacuzzi
Inconsistent service (grumpy staff, slow restaurant service, missed technician)
Broken room amenities (e.g., hairdryer) and missing conditioner

Categories

Cleanliness
9
Multiple reviews explicitly praise general cleanliness and tidy rooms; housekeeping and porters are repeatedly described as friendly and attentive.
Service
7
Mixed service reports: some staff (porters, chambermaids) are commended, but there are notable complaints about front-desk/parking handling, a grumpy cleaner, slow restaurant staff and missed technician visits.
Location
8.5
Positive mentions of views and a direct connection to the larger spa/hotel across the way; however parking/access issues detract from the location experience.
Room Quality
7
Rooms are often described as warm, spacious and comfortable, but there are specific complaints about crushed/old mattresses and some broken in-room items (e.g., hairdryer) and missing conditioner.
Amenities
7
Guests appreciate the connection to a larger spa and pool at the neighboring hotel, but the in-house spa/pool is described as small/limited, jacuzzi may be paid, and parking is very constrained.
Value for Money
5.5
Several reviewers explicitly state the hotel does not feel worth its 5-star rating; complaints about dinner quality, limited amenities and service issues lower perceived value.
Food and Beverage
7
Breakfast is frequently mentioned as good/rich but can be crowded or basic at peak times; dinner and buffet variety receive several negative remarks (not tasty/limited options).
Overall Experience
6.6
Overall impression is mixed: strong cleanliness, views and room comfort are offset by parking shortages, inconsistent service, limited spa/dining options and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-29 13:28

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages at the spa or enjoy the health club, indoor pool, and outdoor tennis court for leisure activities.

Dining and Entertainment Options
Savor garden views at the a-la-carte restaurant, unwind at the bar/lounge or poolside bar, and enjoy room service.

Convenience and Business Amenities
Benefit from complimentary Wi-Fi, ski storage, and gift shops. Plus, access a business center, conference space, and dry cleaning services.

Book our family-friendly Hotel Orlovetz in Pamporovo today for a truly delightful stay near popular ski attractions.

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • General

    Gap period enforced between guest stays - 24 hours

See all policies

Location

Guest Reviews

7.2
Based on 4 reviews
Cleanliness: 9
Service: 7
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 5.5
Food and Beverage: 7
Overall Experience: 6.6
V
vlaykova • couple • bg
10
2026-05-14 • via Nuitee
S
Siyana • couple • bg
7
2026-04-13 • via Nuitee
M
MANUEL • extended_group • es
9
VOLVEREMOS
Pros:

DESAYUNO Y VISTAS

Cons:

''''

2026-03-31 • via Nuitee
C
Cergey • family_with_children • tr
10
2026-03-26 • via Nuitee
V
Velichkov • couple • bg
10
2026-03-22 • via Nuitee
M
Maria • couple • bg
8
2026-03-21 • via Nuitee
Сабина • couple • bg
10
2026-03-14 • via Nuitee
S
Sotir • extended_group • bg
10
2026-03-13 • via Nuitee
Z
Zeyneb • couple • bg
5
2026-03-08 • via Nuitee
ΓΕΩΡΓΙΟΣ • couple • gr
10
2026-03-07 • via Nuitee
M
Martin • family_with_children • bg
7
2026-03-06 • via Nuitee
V
Velina • family_with_children • bg
9
Good one, only do something more for people with kids
Pros:

Warm, clean, comfortable room

Cons:

The reastaurant menu is the same as at Perelik, which gives you nonoptions. Also, in order for the kids to play we had to go to Perelik each time

2026-03-01 • via Nuitee
M
Miroslav • family_with_children • bg
6
Not good value for money!
Pros:

Avilable rooms

Cons:

Mattresses are crushed and not comfortable! Need replacement. Dinner was not tasty!

2026-02-28 • via Nuitee
A
Aleksander • couple • bg
10
2026-02-22 • via Nuitee
K
Kostadin • family_with_children • bg
10
2026-02-22 • via Nuitee
S
Simeon • couple • bg
10
Pros:

Всичко е перфектно!

2026-02-14 • via Nuitee
G
Georgi • couple • bg
10
Хотел и персонал топ
2026-02-13 • via Nuitee
V
Vladimir • couple • bg
7
2026-02-10 • via Nuitee
T
Travelertooo • family_with_children • bg
7
2026-02-09 • via Nuitee
B
başar • family_with_children • tr
10
Pros:

Konomu çok iyi, kahvaltıiyiydi.

Cons:

Akşam yemeği

2026-02-09 • via Nuitee