The Ritz-Carlton, Koh Samui

Hotels
The Ritz-Carlton Company, L.L.C
9.4 (668 reviews)
9/123 Moo 5, Tambon Bophut, Koh Samui , Choeng Mon Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Memorable birthday surprises
Outstanding spa treatments
Cons:
Odd property layout
Lack of cozy evening bar near the beach

Categories

Cleanliness
9.14
No specific concerns mentioned, indicating standard cleanliness for this hotel tier.
Service
9.99
The staff is highlighted for going above and beyond to provide exceptional service.
Location
9.15
Great location noted in reviews and accessibility emphasized.
Room Quality
9.1
Exceptional room quality with great size and amenities mentioned.
Amenities
9.63
Guests enjoyed outstanding spa treatments and overall amenities.
Value for Money
9.09
High quality and exceptional experiences justify the prices.
Food and Beverage
9.14
Great food and dining options mentioned, contributing positively.
Overall Experience
9.99
A truly unforgettable and remarkable experience as expressed in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:05

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities and Amenities

The Ritz-Carlton, Koh Samui offers a plethora of features to make your stay unforgettable. From the well-equipped fitness centre to the relaxing terrace overlooking the ocean, every moment at this 5-star hotel is designed for your comfort and enjoyment. The property also boasts a children's playground, perfect for families looking to unwind and have fun together.

Culinary Delights and Exquisite Dining Experience

Indulge your taste buds at the on-site restaurant, known for its delectable Asian cuisine. Start your day with a sumptuous American breakfast in the picturesque breakfast area. Whether you're a food enthusiast or simply looking for a satisfying meal, this hotel caters to all your dining needs.

Convenience and Exceptional Service

With a multilingual staff ready to assist you in English, Thai, and Chinese, your every need is taken care of at The Ritz-Carlton, Koh Samui. Whether you're planning a day of sightseeing, need tickets arranged, or require business services, the attentive team is dedicated to ensuring your stay is seamless and stress-free.

Book your stay now at The Ritz-Carlton, Koh Samui for an unparalleled experience in Choeng Mon Beach.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 650 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for THB 650 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 4,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 668 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.15
Room Quality: 9.1
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.99
R
Rachel family_with_children il
10
2026-07-18 via Nuitee
C
christos couple au
10
2026-07-15 via Nuitee
P
Pooja extended_group ae
10
2026-07-12 via Nuitee
G
Gil couple il
10
הייתי חוזר וגם ממליץ
Pros:

בשמחה. הנה גרסה טבעית, אישית וחמה בעברית:

התארחנו בריץ קרלטון קוסמוי וזו הייתה אחת מחוויות האירוח הטובות שהיו לנו.

המלון עצמו ברמה הגבוהה ביותר – יפהפה, מטופח, נקי מאוד, עם נוף מדהים ושטח עצום. למרות גודלו, ההתניידות בו קלה ונוחה בזכות שירות הבאגי המצוין. בכל שעה של היום ניתן להזמין באגי, והוא מגיע תוך דקות בודדות, כך שמעולם לא הרגשנו שהמרחקים במלון מהווים בעיה.

גם המיקום מצוין. כפר הדייגים נמצא במרחק של כ-20 דקות נסיעה, וקל מאוד להזמין מונית באמצעות אפליקציית Grab, כך שאפשר ליהנות גם מהאטרקציות שמחוץ למלון.

אבל מעל הכול, מה שהפך את השהות שלנו למיוחדת באמת היה הצוות. השירות היה מקצועי, אדיב, חם ואמיתי, עם תחושה שכל אחד עושה מאמץ כדי להפוך את החופשה למושלמת.

תודה מיוחדת ל-Ping, מנהל חדר האוכל, שקיבל אותנו בכל בוקר בחיוך ודאג שנרגיש בבית. ל-Tip, הקונדיטורית המוכשרת, שהפינוקים והמאפים שהכינה היו נהדרים בכל יום מחדש. ל-Maya, המלצרית, שתמיד הייתה נעימה, קשובה ומלאת אנרגיה חיובית. ולבסוף, תודה מיוחדת ל-Ruben, שהעניק לנו שירות יוצא דופן ועשה מעל ומעבר כדי לעזור בכל בקשה ולוודא שהכול מושלם.

בסופו של דבר, אפשר למצוא מלונות יוקרתיים במקומות רבים בעולם, אבל האנשים הם אלה שעושים את ההבדל. הצוות של ריץ קרלטון קוסמוי הפך חופשה מצוינת לחופשה בלתי נשכחת.

אין לנו ספק שנשמח לחזור, ואנחנו ממליצים על המלון בלב שלם.

Cons:

הכל היה מעולה. אין תלונות כלל.

2026-07-09 via Nuitee
P
Praveen Changlani family_with_children in
10
2026-07-05 via Nuitee
S
sebastienrV3444KN Couples
10
Couples massage
Pros:

Excellent couples massage, we both feel soooooo relaxed now.
Highly recommend it

2026-07-02 via Tripadvisor
S
sagit couple il
10
מלון ששווה לחזור אליו
Pros:

מלון מדהים. שירות יוצא מן הכלל. הבריכה בחדר , המרפסת מוצרי הטיפוח ברמה גבוהה.

Cons:

היה מושלם, חוף הים לא מאפשר כניסה אליו כי יש סלעים.

2026-07-01 via Nuitee
A
ANASTASIIA couple ru
9
2026-06-28 via Nuitee
T
T9652CLsophiee Family Dubai, Emirate of Dubai
10
Wonderful stay - we will be back!
Pros:

Beautiful location and wonderful staff throughout our stay. View at reception, Maya at breakfast, and the Muay Thai team were all incredibly accommodating, friendly, and helpful. They truly made our experience special. We would definitely come back!

2026-06-26 via Tripadvisor
D
Daydream68568184617 Couples
10
Pure Relaxation in Koh Samui
Pros:

I had a massage at The Ritz-Carlton, Koh Samui and it was a great experience.

Therapists Link and nw were very professional and attentive, and the massage was extremely relaxing. After the session, Saan kindly served champagne, which made the experience feel even more special.

Overall, excellent service and highly recommended.

2026-06-26 via Tripadvisor
P
Paul extended_group gb
6
Get the basics right first.. the management need to fulfil their responsibilities & obligations. Basically don’t con
Pros:

The rooms were comfortable. Grounds well maintained.

Cons:

Very poor quality food that was overpriced, especially around the pool area .Not what I would expect for this level of hotel of this standard . The breakfast area was unbearable, no aircon , only fans that constantly blew hot air around the room . Moving around the hotel on the golf carts was often very slow . The beach was a huge disappointment, with the hotel only allowing 4 sun beds for the entire hotel , & a large pipe running through the centre of the very limited space.Attention to detail was absent .

2026-06-26 via Nuitee
T
tarun solo_traveller in
8
Pros:

Pool villa

Cons:

No air-conditioning in the breakfast area

2026-06-23 via Nuitee
G
GoPlaces41195454672 Couples
10
Amazing!
Pros:

Amazing experience at the Spa Village. Thank you to Rose, Rainny, Nookweed for the wonderful hospitality and massage. Highly recommend for a relaxing time 🫶🏼

2026-06-22 via Tripadvisor
V
Voyage51989393154 Couples
10
Calm, cool and relaxed
Pros:

The experience was immaculate and relaxing at Spa Village. Had a relaxing one hour massage from head to toe. Appreciate Rose, Rainny and Nookweed for the wonderful hospitality. 10/10 recommend.

2026-06-22 via Tripadvisor
I
Inspire60418697493 Couples
10
spa is very good
Pros:

Rose, pha, Rina. They are very kind. spa is very very good. Thanks to them, it was refreshing, cool, and nice.

2026-06-20 via Tripadvisor
E
Elena couple es
9
2026-06-20 via Nuitee
T
travchav Business Sandhurst, Berkshire, England
10
Out of this world. In a great way. Can’t wait to return.
Pros:

I don’t often write reviews, 6 probably in 20 years, and certainly NOT before leaving but this place has caused me to do so.

My Marriott app tells me I’ve stayed 961 nights at Marriott. Many of them absolutely excellent but this one is totally 5 star. I would say more like 7.

Great attention to detail, staff who seem to really care, pristine facilities, the team like each other and cooperate to work well to provide top notch service.

I do have Ambassador status but I don’t think it came into it - it seems, correctly, that EVERY guest is valued and great care is taken of their security and comfort.

Will miss you when I check out soon. Already planning our return, please keep it up. Special shout out to Mr Ping, Mr Jeep and Monsieur Tomas. Regards Mr AM 9116

2026-06-18 via Tripadvisor
O
Or rachel couple il
10
2026-06-18 via Nuitee
N
Nayef couple sa
10
It was amazing
Pros:

I loved it so much I extended 2 extra days

Cons:

It had a very modest beach and not very near to another good option

2026-06-17 via Nuitee
A
Abdulrahman couple qa
4
Exceptional service, outstanding food, and a wonderful spa experience made our stay memorable, although some aspects of
Pros:

The service was exceptional throughout our stay, and every staff member was warm, friendly, and professional. The food quality exceeded our expectations, and our dining experiences were truly outstanding. We also enjoyed the spa experience very much, which was relaxing and memorable. Overall, the hospitality and attention to detail from the team were excellent.

Cons:

The villa did not fully meet our expectations. The photos on Booking.com suggested a full sea view, but in reality the sea was much farther away and partially blocked by trees. The bedroom air conditioning remained too warm despite two visits from the engineering team. In addition, the TV placement in the bedroom was not practical for watching from the bed, and the sofas and seating area in the living room were not comfortable.

2026-06-16 via Nuitee