Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Comfortable rooms
Good location
Cons:
Carpet cleanliness issues
Crowded breakfast times
WiFi needs improvement

Categories

Cleanliness
8.98
Some reviews mention the need for cleaning, particularly in carpets and sofas.
Service
10
Staff are consistently described as friendly and efficient.
Location
10
Positive mentions of location near attractions and good walking options.
Room Quality
9.98
Rooms are generally described as clean, spacious, and comfortable.
Amenities
9.98
Hotel facilities and amenities received positive feedback, though some areas need improvement.
Value for Money
10
Multiple reviews affirm the hotel offers excellent value for the price.
Food and Beverage
9.48
Breakfast options received good reviews, though crowding was a concern.
Overall Experience
9.98
Overall, guests expressed a positive experience, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:53

Property Description

Luxurious Accommodation with Stunning Views

Unwind and Relax: Guests can enjoy a dip in the outdoor swimming pool, soothing massages, and a hot tub at the spa center.

Delightful Dining Options: Indulge in American and Asian cuisine at the on-site restaurants or savor a delicious à la carte dinner at Babylon Garden 26.

Convenient Amenities: With free WiFi, a fitness room, and a business center, Fivitel Da Nang ensures a comfortable stay for all guests.

Experience luxury and relaxation at Fivitel Da Nang. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 550,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 773 reviews
Cleanliness: 8.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.98
Value for Money: 10
Food and Beverage: 9.48
Overall Experience: 9.98
A
Anupkumar Suraj Bhan • couple • in
8
Check in staff spoiled the stay in an otherwise fantastic property
Pros:

The rooms are large and exceptionally good. The view of the river is excellent from the room windows, at least our balcony had a city view which is nothing special. The location of the hotel is fairly good on the river banks and in an upmarket area and walkable distance from the major river side attractions and markets. Not very far from airport either. Breakfast is average.

Cons:

I found the behaviour of the receptionist lady who did my check in to be outright rude and unwelcoming. I even felt that her behaviour was outrightly biased against an Indian passport holder. The hotel seems to be getting too many Indian group tours and seems that may have caused this bias. Rest all the reception staff and the bell boys were all very curteous, welcoming and hospitable except this one lady with spectacles. I didn’t get her name.

2026-05-23 • via Nuitee
A
Andrea • couple • sk
10
Pros:

Reception Ok 👍👍👍👍

2026-05-21 • via Nuitee
M
Maria Aife • extended_group • ph
9
Good location, good food!
Pros:

The breakfast buffet

Cons:

The lights on the desk are dim. Not conducive for working something near it.

2026-05-19 • via Nuitee
J
Julian • solo_traveller • sg
10
Pros:

Super clean, nice location, decent breakfast. Super comfy bed!

2026-05-17 • via Nuitee
L
Lisa • solo_traveller • gb
3
Very uncomfortable experience, falsely accused by staff of staining pillow case
Pros:

Beds were comfortable and the views from the rooftop seating area and pool were amazing

Cons:

We were accused of stsining a pillow case, which we had noticed was marked on check in but didn't make a fuss as it looked like an old dye transfer stain that had been washed quite a few times.
This was mentioned to my son and me by Mr Shiny when we went to pick up our key from reception after being out all day. I explained that the stain was there when we arrived but it didn't really bother us so we didn't report it. We were basically told it was our fault and Mr Shiny queried if it was from my husband's hair products, to which I stated my husband does not use any. We were advised that we would not be charged on this occasion, but if it happened again we would be fined the costs for professional cleaning. I stated again that we hadn't caused the stain but Mr Shiny was insistent that we had.
When we went up to our room we found a written warning about the pillow case. At which stage we decided to check our existing bedding that had just been changed by the house keeping staff and found further marks on my son's new bedding.
My husband then returned and we reported this with photo evidence to Mr Shiny who sent housekeeping staff back to our room to change the sheets again.
We decided at this stage that we no longer felt comfortable/Safe staying in the Fivitel even though we'd already paid for a further two nights. We were worried to even put our feet up on the bed in case we got charged for any small marks. We felt really uncomfortable and totally targeted by the staff so booked another hotel through booking.com and checked out straight away.
Please be warned about the housekeeping staff in this hotel, we later read previous reviews of other guests that had experienced similar issues and been charged quite a lot for supposedly stained bedding and towels.
The hotel is not in the best state of repair anyway with lots of carpet stains in our room, plus the fridge in the second bedroom of our apartment didn't work.

2026-05-16 • via Nuitee
S
SE EUN • solo_traveller • au
7
2026-05-07 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Pros:

Duży komfortowy pokój, codziennie sprzatany. Bardzo przyjemny zestaw do mycia.

Cons:

Duży balkon jednak bez możliwości wykorzystania bo brak jakichkolwiek mebli czy krzeseł do siedzenia.

2026-05-05 • via Nuitee
K
Katharina • couple • de
8
Pros:

Hervorzuheben ist das sehr nette Personal. Die Lage ist auch super und der Pool auf dem Dach ist ein Highlight.

Cons:

Leider setzt man beim duschen zwangsläufig das halbe Bad unter Wasser.

2026-05-04 • via Nuitee
N
Nhung • family_with_children • vn
10
2026-05-02 • via Nuitee
B
Brigitte • solo_traveller • gb
10
Pros:

Very good all around

2026-05-02 • via Nuitee
C
Corrado • couple • it
10
Peccato essere rimasto solo 3 giorni
Pros:

Posizione centrale,pulizia e servizi di ottimo livello

2026-04-28 • via Nuitee
J
Julie • couple • gb
10
Relaxing and beautiful views
Pros:

Lovely staff, rooms and food!

Cons:

Nothing, everything was great!

2026-04-25 • via Nuitee
J
Jemal • family_with_children • my
8
2026-04-24 • via Nuitee
J
Jemal • extended_group • my
8
2026-04-24 • via Nuitee
M
Maciej • solo_traveller • pl
10
Pros:

Bardzo dobre śniadania, super widok z dachu hotelu.

2026-04-20 • via Nuitee
K
Kimberly • couple • us
6
Despite lovely staff, would not stay again.
Pros:

The room (except carpet) & bathroom were very clean. Balcony was large and spotless as well. Nice linen and towels. Hotel staff were always pleasant and willing to engage. Great views from our room and the rooftop bar and pool.

Cons:

Carpet in our room was grossly dirty. Nice balcony, but zero furniture to enjoy it.
We’ve been in Southeast Asia for four months and have not been to a hotel that doesn’t offer laundry by the kilogram. Their laundry service is by the piece and would have cost us around $75US paying for each individual piece of underwear and pair of socks, etc. When I asked the front desk about it, she did say they could send it out to someone to do it by the kilogram, but it was cold water only. Not very effective for clothes that have sunscreen on them. When I asked if there was a self laundry nearby, none of the staff knew what I was talking about. Researched on Facebook and found one 1/2 a mile away.
Beach is about one mile. Not a lot of interesting things for immediate walkability. Grabs were about $3US to get to any markets or shopping.

2026-04-19 • via Nuitee
T
Tracy • extended_group • au
9
Absolutely brilliant, thank you
Pros:

Really excellent

Cons:

Coffee

2026-04-17 • via Nuitee
S
Sandra • extended_group • gb
10
Pros:

very helpful staff, very nice room with comfy beds and nice large bathroom

2026-04-17 • via Nuitee
H
Hang • couple • cn
9
Nice hotel
Pros:

Nice hotel and staff so helpful, thank you and highly recommended stay this hotel

Cons:

😊

2026-04-16 • via Nuitee
V
Vasiliki • extended_group • fr
9
Nice hotel great view nice Staff
Pros:

Service , confortables beds , great breakfast

Cons:

Localisation and swimming pool

2026-04-15 • via Nuitee