Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Excellent location and sea/view balconies
Convenient to local amenities
Clean smelling facilities reported by several guests
Comfortable beds
Pool and relaxing pool area
Small kitchen in-room was helpful
Breakfast praised by several guests
Cons:
Reports of cockroaches in at least one room
Noise from outside/construction and lift congestion
Some rooms/sections described as dingy (S section)
Room not ready at check-in / check-in inconsistencies
Central aircon ineffective in some rooms
No dedicated DSTV access / TV login issues
Breakfast considered expensive by some guests
Room service / restaurant quality inconsistent

Categories

Cleanliness
7.7
Mixed signals: several guests praised cleanliness and fresh-smelling facilities, but there are strong negative reports (notably cockroaches and some dingy areas) that lower the score.
Service
9.8
Consistently praised: staff repeatedly described as friendly, helpful and attentive (multiple mentions of specific staff providing exceptional service), though isolated check-in/staff behavior issues were noted.
Location
9.6
Very positive: convenient to amenities, great views (sea/balcony sightings), close to points of interest; tempered by noise from outside/construction and some security concerns in specific sections.
Room Quality
8
Mixed: comfortable beds and useful small kitchens reported, but some rooms/sections described as dingy (S section), problems with central aircon, missing iron/face cloths and variable room readiness at check-in.
Amenities
9.3
Generally strong: pool, versatile facilities and useful in-room kitchens highlighted; some negatives such as pool placement behind lobby, lack of dedicated DSTV and lift navigation issues reduce perfection.
Value for Money
7.6
Perceived as somewhat weak by some guests: main complaint is expensive breakfast (several guests suggested eating out) and occasional shortcomings in room service versus price.
Food and Beverage
8.4
Mixed reviews: breakfast is praised by several guests but seen as pricey; restaurant and room service had a number of complaints about quality or availability.
Overall Experience
9.2
Overall positive stays dominate: many guests described their stays as amazing, excellent or enjoyable due to staff, location and peacefulness, despite some recurring issues (noise, isolated cleanliness/room problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:31

Property Description

Beachfront Luxury
Located on Umhlanga's main beach, The Capital Pearls Hotel offers a luxurious stay with a fitness centre, bar, on-site dining, and free WiFi.

Modern Amenities
Guest rooms feature a flat-screen TV, kitchen, private bathroom, air conditioning, and a desk for your convenience. Enjoy a daily buffet breakfast and relax on the sun terrace.

Convenient Location
Situated in the Umhlanga district, the hotel is close to Kings Park Stadium, Moses Mabhida Stadium, Gateway Shopping Centre, and King Shaka International Airport.

Experience seaside sophistication at The Capital Pearls Hotel - book your stay now for an unforgettable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.7
Based on 2427 reviews
Cleanliness: 7.7
Service: 9.8
Location: 9.6
Room Quality: 8
Amenities: 9.3
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 9.2
P
Pretty Tanya • family_with_children • za
9
There were guys fixing power in the corridors too noisy
Pros:

Location

Cons:

Wasn’t clean

2026-09-05 • via Nuitee
A
Andile • couple • za
10
2026-09-04 • via Nuitee
S
Sibusisiwe • solo_traveller • za
10
2026-09-03 • via Nuitee
M
Mdala • couple • za
10
2026-09-02 • via Nuitee
S
shenaaz • solo_traveller • za
10
Pros:

I loved the view, outstanding. Staff very helpful and friendly. Just lived it all

Cons:

Nothing not to like

2026-09-02 • via Nuitee
J
Janka • family_with_children • nl
8
We have had a good time
Pros:

Location and specious, well equiped, rooms.

Cons:

Although it looked well-maintained and clean, we did spot a few (living) cockroaches in the apartments. That’s why we switched apartments (to a completely different part of the complex), but unfortunately that made no difference (and the presence of cockroaches seemed to be common knowledge amongst the staff….).

Depending on the location of your room, you may be disturbed at night by the noise of cars racing along the street.

2026-09-02 • via Nuitee
L
Lindiwe • family_with_children • za
10
Excellent and value for money.
Pros:

Did not eat breakfast- late sleeper

Cons:

N/A

2026-09-01 • via Nuitee
P
Portia • couple • za
8
2026-09-01 • via Nuitee
M
Melissa • couple • za
9
2026-09-01 • via Nuitee
M
Mhlabuhlangene • solo_traveller • sz
10
2026-09-01 • via Nuitee
K
Kiashen • solo_traveller • za
6
Fairly good
Pros:

Well situated

Cons:

The cutlery in the room was not clean

2026-08-31 • via Nuitee
S
Servani • solo_traveller • za
9
2026-08-31 • via Nuitee
N
Nyembezi • solo_traveller • za
10
2026-08-31 • via Nuitee
M
Mukondeleli • couple • za
8
2026-08-31 • via Nuitee
N
nomkhosi • family_with_children • za
9
Incredible
Pros:

Loved the room-was fascinated with the self-catering expect.

Cons:

Next time will try get the sea facing rooms-did like my view

2026-08-31 • via Nuitee
S
Sbongakonke • couple • za
9
2026-08-30 • via Nuitee
N
Nerasha • solo_traveller • za
9
2026-08-30 • via Nuitee
N
Naidoo • solo_traveller • za
10
2026-08-29 • via Nuitee
C
Cherry • couple • za
5
Unhappy stay
Pros:

The location was good and the staff polite

Cons:

The hotel appeared to be have some sort of refurb.
Our first room had a number of issues.
We were eventually moved to another room which was an upgrade.

2026-08-29 • via Nuitee
S
Siwelani • solo_traveller • za
8
2026-08-28 • via Nuitee