Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Excellent location and sea/view balconies
Convenient to local amenities
Clean smelling facilities reported by several guests
Comfortable beds
Pool and relaxing pool area
Small kitchen in-room was helpful
Breakfast praised by several guests
Cons:
Reports of cockroaches in at least one room
Noise from outside/construction and lift congestion
Some rooms/sections described as dingy (S section)
Room not ready at check-in / check-in inconsistencies
Central aircon ineffective in some rooms
No dedicated DSTV access / TV login issues
Breakfast considered expensive by some guests
Room service / restaurant quality inconsistent

Categories

Cleanliness
7.7
Mixed signals: several guests praised cleanliness and fresh-smelling facilities, but there are strong negative reports (notably cockroaches and some dingy areas) that lower the score.
Service
9.8
Consistently praised: staff repeatedly described as friendly, helpful and attentive (multiple mentions of specific staff providing exceptional service), though isolated check-in/staff behavior issues were noted.
Location
9.6
Very positive: convenient to amenities, great views (sea/balcony sightings), close to points of interest; tempered by noise from outside/construction and some security concerns in specific sections.
Room Quality
8
Mixed: comfortable beds and useful small kitchens reported, but some rooms/sections described as dingy (S section), problems with central aircon, missing iron/face cloths and variable room readiness at check-in.
Amenities
9.3
Generally strong: pool, versatile facilities and useful in-room kitchens highlighted; some negatives such as pool placement behind lobby, lack of dedicated DSTV and lift navigation issues reduce perfection.
Value for Money
7.6
Perceived as somewhat weak by some guests: main complaint is expensive breakfast (several guests suggested eating out) and occasional shortcomings in room service versus price.
Food and Beverage
8.4
Mixed reviews: breakfast is praised by several guests but seen as pricey; restaurant and room service had a number of complaints about quality or availability.
Overall Experience
9.2
Overall positive stays dominate: many guests described their stays as amazing, excellent or enjoyable due to staff, location and peacefulness, despite some recurring issues (noise, isolated cleanliness/room problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:31

Property Description

Beachfront Luxury
Located on Umhlanga's main beach, The Capital Pearls Hotel offers a luxurious stay with a fitness centre, bar, on-site dining, and free WiFi.

Modern Amenities
Guest rooms feature a flat-screen TV, kitchen, private bathroom, air conditioning, and a desk for your convenience. Enjoy a daily buffet breakfast and relax on the sun terrace.

Convenient Location
Situated in the Umhlanga district, the hotel is close to Kings Park Stadium, Moses Mabhida Stadium, Gateway Shopping Centre, and King Shaka International Airport.

Experience seaside sophistication at The Capital Pearls Hotel - book your stay now for an unforgettable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.7
Based on 2427 reviews
Cleanliness: 7.7
Service: 9.8
Location: 9.6
Room Quality: 8
Amenities: 9.3
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 9.2
R
rajcoomar • couple • za
9
2026-10-24 • via Nuitee
M
Mogale • family_with_children • za
7
I will recommend to other people.
Pros:

Newly refurbed, clean and accessible to parking. Enough entrances to the hotel from ground floor. New shopping mall across the road was an added plus.

Cons:

Bathroom drainage need to be redone water seeps out on the floor. Loved the huge shower head and water flow.

2026-10-24 • via Nuitee
M
Mr Mavundla • solo_traveller • za
10
2026-10-23 • via Nuitee
M
Mr Mavundla • couple • za
10
2026-10-23 • via Nuitee
C
Crystal Mshwelezi • extended_group • zw
10
Perfect place to relax and reset , best sea view in Durban
Pros:

Very clean , beautiful view and friendly stuff

2026-10-22 • via Nuitee
C
Candice • couple • sa
10
2026-10-22 • via Nuitee
K
Karabo • solo_traveller • za
10
2026-10-21 • via Nuitee
W
Wayne • solo_traveller • za
6
Okay.
Pros:

Reception was friendly and helpful. Breakfast was nice. I feel the pool area there needs more attention so that you gravitate towards it. I came in at night and it just felt corporate and cold. But seeing the pool area in the morning actually made me appreciate the hotel more.

Cons:

Finding the actual parking and entrance to hotel itself was a nightmare... No signage, the bigger parking lot is confusing. Room was decent but very corporate. I paid for sea view but it was more of the hotel in front of you and parking lot rooftop view, towards the sea...

2026-10-19 • via Nuitee
M
Michell • couple • za
9
2026-10-19 • via Nuitee
M
mafa • solo_traveller • za
10
2026-10-17 • via Nuitee
T
Tshidiso • solo_traveller • za
10
cozy
Pros:

Walking distance from everything

Cons:

nothing

2026-10-16 • via Nuitee
T
Tk • couple • za
8
Fabulous
Pros:

Everything besides the food service

Cons:

The food they could do better for the price.

2026-10-15 • via Nuitee
A
Agnes • couple • za
10
2026-10-15 • via Nuitee
B
Busi • family_with_children • za
9
Marvellous
Pros:

The view

Cons:

Nothing

2026-10-15 • via Nuitee
L
Ladyume • family_with_children • za
7
great location
Pros:

location was great.

Cons:

entrance to the hotel and the lift was onerous to use in terms of getting in and out of the hotel

2026-10-14 • via Nuitee
T
Thando • solo_traveller • za
10
2026-10-12 • via Nuitee
J
Jantjie • solo_traveller • za
10
2026-10-12 • via Nuitee
M
Mahlatse • couple • za
10
2026-10-12 • via Nuitee
T
Thembakazi • couple • za
10
2026-10-12 • via Nuitee
J
Jayce • solo_traveller • za
9
2026-10-12 • via Nuitee