Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Excellent location and sea/view balconies
Convenient to local amenities
Clean smelling facilities reported by several guests
Comfortable beds
Pool and relaxing pool area
Small kitchen in-room was helpful
Breakfast praised by several guests
Cons:
Reports of cockroaches in at least one room
Noise from outside/construction and lift congestion
Some rooms/sections described as dingy (S section)
Room not ready at check-in / check-in inconsistencies
Central aircon ineffective in some rooms
No dedicated DSTV access / TV login issues
Breakfast considered expensive by some guests
Room service / restaurant quality inconsistent

Categories

Cleanliness
7.7
Mixed signals: several guests praised cleanliness and fresh-smelling facilities, but there are strong negative reports (notably cockroaches and some dingy areas) that lower the score.
Service
9.8
Consistently praised: staff repeatedly described as friendly, helpful and attentive (multiple mentions of specific staff providing exceptional service), though isolated check-in/staff behavior issues were noted.
Location
9.6
Very positive: convenient to amenities, great views (sea/balcony sightings), close to points of interest; tempered by noise from outside/construction and some security concerns in specific sections.
Room Quality
8
Mixed: comfortable beds and useful small kitchens reported, but some rooms/sections described as dingy (S section), problems with central aircon, missing iron/face cloths and variable room readiness at check-in.
Amenities
9.3
Generally strong: pool, versatile facilities and useful in-room kitchens highlighted; some negatives such as pool placement behind lobby, lack of dedicated DSTV and lift navigation issues reduce perfection.
Value for Money
7.6
Perceived as somewhat weak by some guests: main complaint is expensive breakfast (several guests suggested eating out) and occasional shortcomings in room service versus price.
Food and Beverage
8.4
Mixed reviews: breakfast is praised by several guests but seen as pricey; restaurant and room service had a number of complaints about quality or availability.
Overall Experience
9.2
Overall positive stays dominate: many guests described their stays as amazing, excellent or enjoyable due to staff, location and peacefulness, despite some recurring issues (noise, isolated cleanliness/room problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:31

Property Description

Beachfront Luxury
Located on Umhlanga's main beach, The Capital Pearls Hotel offers a luxurious stay with a fitness centre, bar, on-site dining, and free WiFi.

Modern Amenities
Guest rooms feature a flat-screen TV, kitchen, private bathroom, air conditioning, and a desk for your convenience. Enjoy a daily buffet breakfast and relax on the sun terrace.

Convenient Location
Situated in the Umhlanga district, the hotel is close to Kings Park Stadium, Moses Mabhida Stadium, Gateway Shopping Centre, and King Shaka International Airport.

Experience seaside sophistication at The Capital Pearls Hotel - book your stay now for an unforgettable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.7
Based on 2427 reviews
Cleanliness: 7.7
Service: 9.8
Location: 9.6
Room Quality: 8
Amenities: 9.3
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 9.2
G
Gangat • solo_traveller • za
9
2026-09-19 • via Nuitee
D
Duncan • solo_traveller • za
9
2026-09-18 • via Nuitee
P
Phikolomzi • solo_traveller • za
8
2026-09-18 • via Nuitee
C
Charmaine • couple • za
8
2026-09-18 • via Nuitee
E
Engetani • family_with_children • za
10
2026-09-17 • via Nuitee
A
Ashveer • solo_traveller • za
10
Pros:

Experience

Cons:

Experience, comfort

2026-09-17 • via Nuitee
V
Vukile • solo_traveller • za
10
2026-09-17 • via Nuitee
Z
Zhaoyu • family_with_children • za
1
不属于精品酒店
Pros:

位置不错

Cons:

卫生间的排气扇噪音太大，我订的是海景房，实际房间不是海景房。

2026-09-17 • via Nuitee
P
Pete • couple • za
7
2026-09-16 • via Nuitee
M
Manikandan • extended_group • in
1
Pros:

Location was nice and beach was walkable distance

Cons:

service was not nice. No communication

2026-09-16 • via Nuitee
V
Vanessa • couple • za
9
Very comfortable and pleasant stay, lovely room and hotel in general
Pros:

Beautiful and well maintained

Cons:

Nothing

2026-09-15 • via Nuitee
B
Brigette • solo_traveller • za
9
2026-09-15 • via Nuitee
Z
Zahieda • solo_traveller • za
8
Pros:

The rooms were clean and welcoming.
The free excess to the gym.

Cons:

Check in was not that busy yet we had to wait and it took awhile.
The reception lady serving popcorn n welcome drinks was not friendly and definitely not welcoming.

Also it was rather noisy they speak loudly amongst each other.
First impressions is an experience to remember especially in hospitality.

2026-09-15 • via Nuitee
N
Nozipho • solo_traveller • za
10
Pros:

Everything from security measures to the staff ,hotel room, cleanliness, the pool and the sea view exceptional

Cons:

Everything was spectacular

2026-09-15 • via Nuitee
P
Pilisa • couple • za
3
2026-09-14 • via Nuitee
M
Mmetja • couple • za
10
2026-09-14 • via Nuitee
W
webster • couple • za
10
Place to be with the one you love
Pros:

Perfect place for couple, location is perfect and next to everything, jump a street to oceans mall and Signature restaurant, the place is clean, safe and good looking, food is number one. Ke jele joy lapho.

Cons:

Nothing

2026-09-14 • via Nuitee
D
Dolf Botha • solo_traveller • za
9
Pros:

Everything

2026-09-14 • via Nuitee
D
Dolf Botha • solo_traveller • za
9
Pros:

Everything.

2026-09-14 • via Nuitee
S
sabelo • solo_traveller • za
10
Pros:

The location, and the room was spacious and always clean

Cons:

I would have loved a room with sea views

2026-09-14 • via Nuitee