Kinnettles Hotel & Spa

Hotels
8.4 (902 reviews)
North Street , St Andrews , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable and unique room
Great location
Helpful staff
Plush suite
Cons:
Cleanliness issues
Inadequate breakfast
Parking difficulties
No lift for prams

Categories

Cleanliness
7.79
Some reviews mentioned dust and cleanliness issues, notably cobwebs.
Service
9.26
Staff were consistently described as helpful and courteous.
Location
9.3
Many reviews highlighted the great central location.
Room Quality
8.75
Rooms were primarily described as plush and comfortable.
Amenities
7.78
Spa facilities were appreciated, but some issues were noted with parking.
Value for Money
8.24
General sentiment is that the hotel offers a fair experience for its price.
Food and Beverage
7.29
Mixed reviews on food quality with some dissatisfaction regarding breakfast.
Overall Experience
8.76
Overall stay was enjoyable despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Boutique-Style Accommodation
Located in St Andrews town centre, a short stroll from West Sands Beach, our boutique hotel offers elegantly decorated rooms with modern amenities including free WiFi and Smart TVs. Each room boasts a private bathroom and stylish Scottish decor, ensuring a comfortable stay.

Relaxing Kinnettles Spa
Indulge in ultimate relaxation at our Kinnettles Spa, where you can enjoy rejuvenating ESPA treatments and products. Unwind in the sauna, steam room, or hot tub, leaving you feeling refreshed and rejuvenated during your stay.

Prime Location for Exploring
Conveniently situated near the University of St Andrews, The Old Course, and St Andrews Links Golf Course, Kinnettles Hotel & Spa is the perfect base for exploring the historic town. With top attractions just minutes away, including St Andrews Cathedral and Castle, your Scottish adventure awaits.

Important information:

The property's rooms are accessed via flights of stairs in a building with no elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for £50 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for £75 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 15 years old stay for £50 per person per stay when using an available extra bed.
    People 16 years old and over stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 902 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 8.76
M
Martin couple gb
2
2026-07-03 via Nuitee
F
Farai extended_group gb
5
A Kerfuffle at Kineetles
Pros:

Emma the receptionist - she was fab, approachable , quick to resolve problems and attentive
The Gidi Grill restaurant was amazing (but not sure if this is part of the hotel)

Cons:

Access- No lift
Checking in was a nightmare- repeated issues with their card machines-
For £260 /night at minimum I would have expected free access to their spa but no £25 additional charge quote. Incredible!
No AC, poor quality fan in the room (also happened to check in on the hottest day of the year so not ideal)
No kettle
Faulty coffee machine (however thank you to Emma who sourced a suitable replacement...................I didnt have the heart to tell her that the replacement didnt wok either

2026-06-24 via Nuitee
M
Martin couple de
6
200 Euro weniger pro Nacht, dann passt alles
Pros:

Das Hotel ist einen 400 Meter Spaziergang vom Old Course entfernt. Der Golf Platz ist ja für 95 % der Besucher der Grund für den Besuch von St. Andrews, dass aber viel mehr zu bieten hat an Architektur, Historie, Meer und einer wunderbaren Atmosphäre (zu der allerdings die Golfer in allerbester Weise beitragen).

Die Menschen sind glücklich und froh an diesem Ort. Alle die uns begegnet sind, freuen sich, lachen, sind zu einem Gespräch bereit und immer geht es im Grunde um diesen "place to be".

Cons:

Das Hotel hat leider viele Möglichkeiten besser zu sein. Es ist aus meiner Sicht sein Geld nicht wert. Das Personal besteht (offenbar mit Ausnahme des Kochs und der Leiterin des Zimmerservice) aus Aushilfskräften, die Studenten zu sein scheinen und nicht den Eindruck machen, "Hotel" zu verstehen. Im Frühstücksraum türmt sich das alte Geschirr auf den Tischen und die - allerdings einzige - Kraft für Empfang, Telefon und Frühstück hockt hinter ihrem Tresen und ist mit ihrem Handy beschäftigt. Der Frühstückskoch macht gute Arbeit und die warmen Eier- und sonstigen Speisen sind sehr empfehlenswert. Die Menschen sprechen davon, dass das Restaurant am Abend (indisch) gut sein soll. Das haben wir aber nicht probiert, jedoch können wir das glauben. Wie gesagt: der Koch versteht sein Handwerk.

Zum Thema Frühstück noch: danke an die hirnlose Masse von Vater, der zusammen mit der Mutter seine beiden Kleinkinder im Frühstücksraum vor Mobiltelefon und Ipad setzt und nichts dabei findet, dass das ganze Frühstücksrestaurant mit dem unterschiedlichen Krawall aus den Geräten gestört wird. Auch eine höfliche Bitte, den Ton abzustellen hat er schlicht abgelehnt. Ohne Zweifel einer der Top-3-Trottel, denen ich auf Reisen begegnet bin.

(PS: wenn die Kinder spielend durchs Restaurant geflitzt werden, hätte ich nichts dagegen!)

Die Sauberkeit können wir nicht genau beurteilen. Es sieht sauber aus, aber das ganze Hotel ist vollgestellt mit künstlichen Duftblumen die total übertünchen, ob nur fiese Gerüche versteckt werden sollen, oder einfach nur ein komisches Verständnis guter Gerüche vorherrscht.

Übrigens sind die Zimmer zur Hauptstraße raus nicht sonderlich leise wegen des Verkehrs vor der Tür.

2026-06-22 via Nuitee
S
Shivaji extended_group us
8
Great Location
Pros:

Location was great

Cons:

Beds were uncomfortable.

2026-06-22 via Nuitee
M
Michaela extended_group sk
8
2026-06-21 via Nuitee
I
Ian couple gb
7
2026-06-18 via Nuitee
R
Ronald couple gb
7
2026-06-11 via Nuitee
A
Aline solo_traveller gb
8
Great boutique hotel
Pros:

Beautiful boutique hotel, loved the decoration, big bathroom, everything was great.

Cons:

I stayed at the Eden room, and the only issue was that when the guest from the next room was leaving or coming, the door shut was very noisy inside my room. But the place is great, I loved it and would stay there again. Staff is very kind as well.

2026-06-11 via Nuitee
D
David couple ie
3
Average
Pros:

Location is fab

Cons:

Booked 5 star and sent to annex across street ( not 5 star)

2026-06-07 via Nuitee
R
Ronnay couple es
10
Pros:

Mi tostada de avocado y huevo. Primer hotel que tenía avocado en todo mi viaje

Cons:

Falta Enchufe europeo

2026-06-07 via Nuitee
D
Debbie couple gb
6
2026-06-07 via Nuitee
H
Henedina couple au
6
It was just okay.
Pros:

Location was great.

Cons:

It was hot in the room.

2026-06-05 via Nuitee
W
William couple gb
4
Very disappointed , this was part of our Ruby wedding celebrations.
Pros:

The location was very good

Cons:

Information regarding breakfast was poor . Didn’t show where cereals etc were and only offered a menu.
It was short staffed, our hot breakfast was left on the counter for 10 minutes waiting to be delivered .
The scrambled eggs were cold and the salmon was poor quality.
The wallpaper in our room was bulging and peeling and the furniture looked tired .
The toilet paper was difficult to reach properly .
Definitely not 5 star I have been in better quality 3 star .

2026-06-02 via Nuitee
D
David solo_traveller us
7
Great location
Pros:

Room was very spacious.

Cons:

Bed could have been firmer.

2026-06-01 via Nuitee
K
Kanchi couple de
10
2026-06-01 via Nuitee
G
Gavin couple za
7
2026-05-31 via Nuitee
D
Donna couple gb
9
Excellant stay.
Pros:

Excellant stay, the spa was amazing and the full body massage absolutely wonderful.

Cons:

That we were across the road from the hotel.
Very expensive. Too expensive.

2026-05-28 via Nuitee
J
Jacqueline couple gb
7
Nice hotel. Not 5 star, not 4 star. Great location
Pros:

Breakfast was mediocre. Continental selection poor

Cons:

Spa needs to be included in room rate.
Breakfast dissppointing

2026-05-25 via Nuitee
C
Carl P. Lander solo_traveller pk
6
Pros:

Breakfast, room and staff

2026-05-25 via Nuitee
L
Laughton extended_group us
10
Excellent experience! Thanks!
Pros:

Very centrally located. Clean, well-appointed rooms.

2026-05-24 via Nuitee