Kinnettles Hotel & Spa

Hotels
8.4 (883 reviews)
North Street , St Andrews , gb

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable and unique room
Great location
Helpful staff
Plush suite
Cons:
Cleanliness issues
Inadequate breakfast
Parking difficulties
No lift for prams

Categories

Cleanliness
7.79
Some reviews mentioned dust and cleanliness issues, notably cobwebs.
Service
9.26
Staff were consistently described as helpful and courteous.
Location
9.3
Many reviews highlighted the great central location.
Room Quality
8.75
Rooms were primarily described as plush and comfortable.
Amenities
7.78
Spa facilities were appreciated, but some issues were noted with parking.
Value for Money
8.24
General sentiment is that the hotel offers a fair experience for its price.
Food and Beverage
7.29
Mixed reviews on food quality with some dissatisfaction regarding breakfast.
Overall Experience
8.76
Overall stay was enjoyable despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Boutique-Style Accommodation
Located in St Andrews town centre, a short stroll from West Sands Beach, our boutique hotel offers elegantly decorated rooms with modern amenities including free WiFi and Smart TVs. Each room boasts a private bathroom and stylish Scottish decor, ensuring a comfortable stay.

Relaxing Kinnettles Spa
Indulge in ultimate relaxation at our Kinnettles Spa, where you can enjoy rejuvenating ESPA treatments and products. Unwind in the sauna, steam room, or hot tub, leaving you feeling refreshed and rejuvenated during your stay.

Prime Location for Exploring
Conveniently situated near the University of St Andrews, The Old Course, and St Andrews Links Golf Course, Kinnettles Hotel & Spa is the perfect base for exploring the historic town. With top attractions just minutes away, including St Andrews Cathedral and Castle, your Scottish adventure awaits.

Important information:

The property's rooms are accessed via flights of stairs in a building with no elevator.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for £50 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for £75 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 15 years old stay for £50 per person per stay when using an available extra bed.
    People 16 years old and over stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 883 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 8.76
D
Donna • couple • gb
9
Excellant stay.
Pros:

Excellant stay, the spa was amazing and the full body massage absolutely wonderful.

Cons:

That we were across the road from the hotel.
Very expensive. Too expensive.

2026-05-28 • via Nuitee
C
Carl P. Lander • solo_traveller • pk
6
Pros:

Breakfast, room and staff

2026-05-25 • via Nuitee
J
Jacqueline • couple • gb
7
Nice hotel. Not 5 star, not 4 star. Great location
Pros:

Breakfast was mediocre. Continental selection poor

Cons:

Spa needs to be included in room rate.
Breakfast dissppointing

2026-05-25 • via Nuitee
L
Laughton • extended_group • us
10
Excellent experience! Thanks!
Pros:

Very centrally located. Clean, well-appointed rooms.

2026-05-24 • via Nuitee
C
Christian • couple • de
2
Dies ist kein 5 Sterne Hotel, höchstens 3 Sterne, viel zu teuer
Pros:

Die Zimmer waren ok, jedoch auf keinen Fall nicht mal in der Nähe von 5 Sternen, ich würde sagen eher 3 Sterne. Der Preis war aber 5 Sterne

Cons:

Das Hotel liegt direkt auf einer Hauptstraße, die Rezeption und das Restaurant bzw Frühstücksraum etwas abgeranzt, wir mussten über die Straße laufen und waren im Gebäude gegenüber untergebracht

2026-05-20 • via Nuitee
L
Leslie • family_with_children • us
7
Pros:

Breakfast was lovely

Cons:

For the price, the mirror was cracked in bedroom. My daughter who was staying with friend wasn’t feeling well one night and wanted to stay with me; the pull out sofa was broken so she slept on a loveseat then left the next morning and skipped breakfast; not sure that was worth 75 pounds they charged me.

2026-05-19 • via Nuitee
S
Skye • couple • gb
10
Pros:

Lovely staff, room was very clean. Enjoyed my stay

Cons:

Gaps between the door and glass to the sauna so wasn’t actually very hot, Cold draft kept coming through.

2026-05-17 • via Nuitee
E
Enrique • solo_traveller • us
10
Pros:

It was great.

2026-05-16 • via Nuitee
R
Rusty • couple • us
8
Great location, tasty breakfast and cozy room.
Pros:

The location was very convenient. Breakfast was included and it was one of the best I have had on this trip. Our room was very cozy. We had an issue with the heater but more in that later.

Cons:

The room was 80 degrees when we entered it. We could not turn the thermostat down. We checked with the front desk multiple times and she said to open the window. Once we looked at the heater, there was a dial to turn it down and off. By the time we woke up, the room was 72 degrees. We did sleep with the window open with the fan nearby. Management should educate their front desk staff so they understand all the rooms. Nevertheless, the accommodations were very nice,
The breakfast very good and the location perfect.

2026-05-16 • via Nuitee
C
Charles Alan • extended_group • us
10
Pros:

Large comfortable modern rooms, great location, great breakfast.

2026-05-15 • via Nuitee
R
Robert • couple • gb
8
2026-05-15 • via Nuitee
Y
yakubu • family_with_children • ng
9
2026-05-13 • via Nuitee
S
Sammy • solo_traveller • gb
9
Pros:

There's nothing that we didn't like

Cons:

The last opening time for sauna and Jacuzzi

2026-05-12 • via Nuitee
K
Kevin • couple • gb
8
Nice hotel in a great location but the quality of the food needs to be improved
Pros:

Room was great.
Very spacious and comfortable.

Cons:

The food served at lunch and breakfast was averaged at best.
The price played was not reflected in the quality.

2026-05-10 • via Nuitee
A
Ana Paula • solo_traveller • br
10
2026-05-09 • via Nuitee
P
Patrick • couple • gb
9
2026-05-09 • via Nuitee
E
Edward • couple • gb
5
Pros:

Spa

Cons:

we where told at 9 o'clock on the Sunday the bar was closed and we had to go to the bar next door

2026-05-07 • via Nuitee
D
Dawn • couple • gb
5
Pros:

Location

Cons:

Annex rooms across the street. Dingy entrance, tired paintwork. More like an average Airbnb property.
Breakfast room similar to a premier Inn ( but not as spacious). Breakfast was awful. Nothing cooked to order, just congealed food lifted from trays and served cold. Inedible

2026-05-06 • via Nuitee
R
Rita • couple • ch
6
Pros:

Spacious, nice room, good location, receptionist lady taking care of everything: breakfast, reception, cleaning the lobby - and yet she tried her best to make our stay great and remained very friendly.

Cons:

This is not a 5-star hotel. We booked it for the spa facilities but could not use it as someone booked treatments for that afternoon and it was therefore blocked, and you'd need to pay extra to be able to access it. Breakfast was below average compared to all the other B&Bs we stayed at in Scotland.
Cleanliness of the room was not spotless (there was a used towel left in our room and only a little bit of toilet paper left).

2026-05-04 • via Nuitee
M
Michael • couple • gb
10
Great hotel and staff great
Pros:

Location, room and the staff were fantastic before and during our stay

Cons:

The breakfast could have been much better

2026-05-03 • via Nuitee