Kinnettles Hotel & Spa

Hotels
8.4 (907 reviews)
North Street , St Andrews , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable and unique room
Great location
Helpful staff
Plush suite
Cons:
Cleanliness issues
Inadequate breakfast
Parking difficulties
No lift for prams

Categories

Cleanliness
7.79
Some reviews mentioned dust and cleanliness issues, notably cobwebs.
Service
9.26
Staff were consistently described as helpful and courteous.
Location
9.3
Many reviews highlighted the great central location.
Room Quality
8.75
Rooms were primarily described as plush and comfortable.
Amenities
7.78
Spa facilities were appreciated, but some issues were noted with parking.
Value for Money
8.24
General sentiment is that the hotel offers a fair experience for its price.
Food and Beverage
7.29
Mixed reviews on food quality with some dissatisfaction regarding breakfast.
Overall Experience
8.76
Overall stay was enjoyable despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Boutique-Style Accommodation
Located in St Andrews town centre, a short stroll from West Sands Beach, our boutique hotel offers elegantly decorated rooms with modern amenities including free WiFi and Smart TVs. Each room boasts a private bathroom and stylish Scottish decor, ensuring a comfortable stay.

Relaxing Kinnettles Spa
Indulge in ultimate relaxation at our Kinnettles Spa, where you can enjoy rejuvenating ESPA treatments and products. Unwind in the sauna, steam room, or hot tub, leaving you feeling refreshed and rejuvenated during your stay.

Prime Location for Exploring
Conveniently situated near the University of St Andrews, The Old Course, and St Andrews Links Golf Course, Kinnettles Hotel & Spa is the perfect base for exploring the historic town. With top attractions just minutes away, including St Andrews Cathedral and Castle, your Scottish adventure awaits.

Important information:

The property's rooms are accessed via flights of stairs in a building with no elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for £50 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for £75 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 15 years old stay for £50 per person per stay when using an available extra bed.
    People 16 years old and over stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 907 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 8.76
S
Sonsoles couple es
5
Pros:

El hotel es bonito, el personal amable, muy limpio pero nada de esto justifica su elevado precio.

Cons:

Hacía mucho calor en la habitación, nos pusieron un ventilador pero no fue suficiente. Las ventanas no aislaban bien del ruido exterior.

2026-07-24 via Nuitee
R
Risa couple vn
10
大変満足しました
Pros:

スタッフが大変親切で感じが良く立地も良かった。部屋は清潔で朝食も美味しかった。

2026-07-24 via Nuitee
I
Ian couple gb
5
Pros:

location
room

Cons:

breakfast - poor arrangement, sour milk.

It felt weird.

2026-07-24 via Nuitee
R
Rosemary extended_group gr
10
Pros:

The hotel was conveniently located in the centre of town, very clean, well appointed and maintained with friendly, helpful staff and excellent food and service

2026-07-23 via Nuitee
J
John solo_traveller gb
9
2026-07-22 via Nuitee
D
David solo_traveller gb
7
Pros:

It was in a good location.
It was clean

Cons:

Pillows not comfortable. No where to put toiletries in bathroom . No drawers to put clothes in.
Room too small. Nowhere to put anything. Expensive and not worth the money.

2026-07-21 via Nuitee
S
sally couple gb
5
Location great. Accommodation comfortable. Noisy street. Breakfast needs to be improved if you charge these prices. Coff
Pros:

Location.

Cons:

Terrible coffee but great cafe across the road. Very average breakfast. Hugely overpriced for graduation week which is a shame as it colours our previous stays.

2026-07-20 via Nuitee
A
Angela solo_traveller gb
10
2026-07-19 via Nuitee
J
jacqueline family_with_children gb
10
Definitely the place to stay if you are exploring st Andrews
Pros:

Location is spot on..

Staff are very helpful. Especially Alex on the desk and at breakfast.

Cons:

They don’t have a lift to the floors but the staff are very happy to put your bags up

2026-07-17 via Nuitee
R
Rocco Andrea family_with_children it
8
2026-07-14 via Nuitee
M
Maria extended_group uy
8
2026-07-12 via Nuitee
J
James family_with_children gb
9
2026-07-11 via Nuitee
M
Megin couple es
10
2026-07-10 via Nuitee
M
Megin couple es
10
2026-07-10 via Nuitee
A
Angelo solo_traveller ch
9
Excellent
Pros:

The spacious rooms and the breakfast

Cons:

Quite loud as it facing the street. Also the in between corridor doors are very loud

2026-07-09 via Nuitee
M
Martin couple gb
2
2026-07-03 via Nuitee
F
Farai extended_group gb
5
A Kerfuffle at Kineetles
Pros:

Emma the receptionist - she was fab, approachable , quick to resolve problems and attentive
The Gidi Grill restaurant was amazing (but not sure if this is part of the hotel)

Cons:

Access- No lift
Checking in was a nightmare- repeated issues with their card machines-
For £260 /night at minimum I would have expected free access to their spa but no £25 additional charge quote. Incredible!
No AC, poor quality fan in the room (also happened to check in on the hottest day of the year so not ideal)
No kettle
Faulty coffee machine (however thank you to Emma who sourced a suitable replacement...................I didnt have the heart to tell her that the replacement didnt wok either

2026-06-24 via Nuitee
M
Martin couple de
6
200 Euro weniger pro Nacht, dann passt alles
Pros:

Das Hotel ist einen 400 Meter Spaziergang vom Old Course entfernt. Der Golf Platz ist ja für 95 % der Besucher der Grund für den Besuch von St. Andrews, dass aber viel mehr zu bieten hat an Architektur, Historie, Meer und einer wunderbaren Atmosphäre (zu der allerdings die Golfer in allerbester Weise beitragen).

Die Menschen sind glücklich und froh an diesem Ort. Alle die uns begegnet sind, freuen sich, lachen, sind zu einem Gespräch bereit und immer geht es im Grunde um diesen "place to be".

Cons:

Das Hotel hat leider viele Möglichkeiten besser zu sein. Es ist aus meiner Sicht sein Geld nicht wert. Das Personal besteht (offenbar mit Ausnahme des Kochs und der Leiterin des Zimmerservice) aus Aushilfskräften, die Studenten zu sein scheinen und nicht den Eindruck machen, "Hotel" zu verstehen. Im Frühstücksraum türmt sich das alte Geschirr auf den Tischen und die - allerdings einzige - Kraft für Empfang, Telefon und Frühstück hockt hinter ihrem Tresen und ist mit ihrem Handy beschäftigt. Der Frühstückskoch macht gute Arbeit und die warmen Eier- und sonstigen Speisen sind sehr empfehlenswert. Die Menschen sprechen davon, dass das Restaurant am Abend (indisch) gut sein soll. Das haben wir aber nicht probiert, jedoch können wir das glauben. Wie gesagt: der Koch versteht sein Handwerk.

Zum Thema Frühstück noch: danke an die hirnlose Masse von Vater, der zusammen mit der Mutter seine beiden Kleinkinder im Frühstücksraum vor Mobiltelefon und Ipad setzt und nichts dabei findet, dass das ganze Frühstücksrestaurant mit dem unterschiedlichen Krawall aus den Geräten gestört wird. Auch eine höfliche Bitte, den Ton abzustellen hat er schlicht abgelehnt. Ohne Zweifel einer der Top-3-Trottel, denen ich auf Reisen begegnet bin.

(PS: wenn die Kinder spielend durchs Restaurant geflitzt werden, hätte ich nichts dagegen!)

Die Sauberkeit können wir nicht genau beurteilen. Es sieht sauber aus, aber das ganze Hotel ist vollgestellt mit künstlichen Duftblumen die total übertünchen, ob nur fiese Gerüche versteckt werden sollen, oder einfach nur ein komisches Verständnis guter Gerüche vorherrscht.

Übrigens sind die Zimmer zur Hauptstraße raus nicht sonderlich leise wegen des Verkehrs vor der Tür.

2026-06-22 via Nuitee
S
Shivaji extended_group us
8
Great Location
Pros:

Location was great

Cons:

Beds were uncomfortable.

2026-06-22 via Nuitee
M
Michaela extended_group sk
8
2026-06-21 via Nuitee