Airport Plaza Hotel Hamburg

Hotels
8.4 (4373 reviews)
Südportal 2 , Norderstedt , DE
+49 40 3085410

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Friendly and attentive staff
Excellent breakfast options
Modern and clean hotel
Cons:
Noisy rooms
Difficult access without a car

Categories

Cleanliness
8
Guests appreciated the cleanliness but have noted some noise disturbances.
Service
9
Staff was consistently praised for their attentiveness and friendliness.
Location
7.5
Some guests mentioned difficulty reaching the hotel without a car.
Room Quality
8.5
Rooms were described as modern and well-equipped.
Amenities
8.4
The bar and breakfast received high marks from guests.
Value for Money
8.5
Guests felt the value was good considering the quality of the stay.
Food and Beverage
9
The breakfast offerings were particularly praised.
Overall Experience
8.3
A generally positive experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:50

Property Description

Luxurious Accommodations
Indulge in comfort and style at Airport Plaza Hotel Hamburg. Each room is thoughtfully designed with modern amenities such as a flat-screen TV, minibar, and a spacious work area. Relax in the sleek private bathroom featuring a walk-in shower and complimentary toiletries.

Culinary Delights
Satisfy your taste buds at Restaurant blue, serving up delectable international dishes with a contemporary twist. Unwind at the Senator Lounge on the 9th floor, offering panoramic views of Hamburg Airport and Norderstedt city while enjoying a refreshing drink.

Convenient Facilities
Explore the convenience of Café MOIN! where you can savor freshly brewed coffee, delectable pastries, and a variety of Nordic treats. Additionally, don't forget to browse through the shop for souvenirs to remember your stay.

Experience luxury and convenience at Airport Plaza Hotel Hamburg. Book your stay now to elevate your travel experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.4
Based on 4373 reviews
Cleanliness: 8
Service: 9
Location: 7.5
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.3
O
Oscar • solo_traveller • es
7
2026-09-19 • via Nuitee
T
Thomas • couple • es
8
2026-09-17 • via Nuitee
S
Shiran • solo_traveller • de
10
Pros:

Great location, with a shuttle from the airport – just a 5-minute drive away. The room is large and spacious, the bed is very comfortable, and the breakfast is varied and plentiful. Definitely recommended!

2026-09-16 • via Nuitee
T
Thomas • solo_traveller • gb
9
2026-09-16 • via Nuitee
B
Barbara • solo_traveller • de
9
2026-09-16 • via Nuitee
C
Carlotta 25 • solo_traveller • it
8
2026-09-16 • via Nuitee
D
Dona • family_with_children • mt
10
2026-09-15 • via Nuitee
G
Gallifrey • solo_traveller • us
10
Sehr gut, danke
Pros:

The room was comfy and the bathroom was clearly built for comfort. The lights weren’t confusing

Cons:

The card initially didn’t work and after I left for the first time, it didn’t work again. It loses its magnetic charge very easily.

2026-09-15 • via Nuitee
W
Wendy • family_with_children • nl
8
een mooie ruime kamer met goed onbijt
Pros:

onbijt was erg lekker met vriendelijk personeel, mooie ruime kamer

Cons:

personeel was kortaf bij de receptie, zowel bij in als uitchecken
de bedden en de kussens

2026-09-15 • via Nuitee
M
Madis • couple • fi
10
Close to HAM, nice roomy hotel for decent price
Pros:

Clean, large rooms

Cons:

Dark parking area

2026-09-15 • via Nuitee
T
Thomas • couple • de
10
2026-09-14 • via Nuitee
H
Hauser • solo_traveller • de
8
Immer wieder gerne
Pros:

Nahe am Büro in HH

Cons:

Dusche nicht dicht

2026-09-13 • via Nuitee
S
sybel • couple • ch
8
Würden wieder kommen.
Pros:

Für einen unbesorgten Aufenthalt zwischen 2 Reisen perfekt! Super Frühstücksbüffet, schöne Lobby, etc.

Cons:

Matratze war etwas durchgehangen

2026-09-13 • via Nuitee
O
Octavia • couple • de
8
Pros:

Super Bett, Upgrade auf Business für nur 35 Euro.
Bett für Kind auf Schlafsofa war schon fertig bezogen.

Cons:

Gluckernde Klimaanlage, Teppich vor dem Bad war nass.

2026-09-13 • via Nuitee
N
Nurbek • couple • kz
10
I loved everything
Pros:

Rooms are big, clean, and new

2026-09-11 • via Nuitee
S
slk2001 • solo_traveller • de
8
2026-09-11 • via Nuitee
E
Elisabeth • family_with_children • fr
10
2026-09-10 • via Nuitee
C
Carsten • extended_group • de
1
4* Superior zahlen, 2* Service erhalten
Cons:

Zimmer 1: Fernseher defekt. Kein Problem, ich ziehe um. Zimmer 2: Fernseher defekt. Der Hauselektriker kommt leider nur 2x pro Woche. Nachdem ich 3x erinnert habe, dass wahrscheinlich nur die Batterien gewechselt werden müssen, ich das bei einem zugeschraubten Batteriefach aber aufgrund fehlenden Werkzeugs nicht selbst kann, hatte ich nach 24 Stunden endlich einen einschaltbaren Fernseher... Allerdings nur für 30 Sekunden, denn er schaltete sich wiederholt von selbst wieder aus.
Am Empfang erwähnte mehrmals, dass ich ein Entgegenkommen erwarte, da die bezahlten Leistungen nicht erfüllt sind. O-Ton Empfang: "Ich habe es meinem Vorgesetzten mehrmals ausgerichtet." Somit scheint das wesentliche Hauptproblem der "Manager on duty" zu sein, dem das Gastwohl nicht wirklich am Herzen liegt.
On Top habe ich Dussel 2 T-Shirts im Schrank vergessen, die leider vom Personal nicht mehr auffindbar waren... Peinlich für ein 4* Haus mit diesen Preisen, aber es rundet mein zerstörtes Bild weiter ab.

2026-09-10 • via Nuitee
F
Fabio • solo_traveller • it
9
2026-09-09 • via Nuitee
E
EGLE • extended_group • lt
9
Reccomended for short stays near the airport.
Pros:

Everything was great, location is perfect, I also used very convenient shuttle that hotel provides.
Nice view from the skybar.

Cons:

During the day (15:00-16:30) there was no possibility to use bar, also small shop inside the hotel was closed.

2026-09-09 • via Nuitee