Holiday Inn Hotel & Suites - Calgary Airport North by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (765 reviews)
20 Freeport Place NE , Calgary , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent restaurant food
Cons:
Inconsistent service
Cleanliness and maintenance issues

Categories

Cleanliness
7.89
There were handprints and smudges on the sliding doors and minimal cleaning effort was mentioned.
Service
8.56
Some friendly staff but inconsistency in customer service during check-in and dining.
Location
8.9
Conveniently located close to the airport, but parking was a concern.
Room Quality
8.35
The king suite exceeded expectations, but there were issues with cleanliness.
Amenities
8.58
The restaurant was recommended; however, limited amenities around the hotel caused frustration.
Value for Money
8.74
Breakfast not included and issues with service impacted perceived value.
Food and Beverage
8.99
Restaurant food was excellent, highlighting positive dining experience.
Overall Experience
8.76
Mixed feelings; comfortable stay marred by service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:59

Property Description

Convenient Location:
Located in Calgary, just a short distance from CrossIron Mills, Holiday Inn Hotel & Suites - Calgary Airport North offers easy access to shopping and entertainment.

Modern Amenities:
Enjoy a range of amenities including a fitness centre, indoor pool, hot tub, and on-site restaurant and bar for a comfortable and relaxing stay.

Exceptional Services:
Experience top-notch services such as free shuttle service, concierge assistance, and room service, making your stay at Holiday Inn Hotel & Suites - Calgary Airport North truly convenient.

Book now for a delightful stay at Holiday Inn Hotel & Suites - Calgary Airport North, an IHG Hotel, where comfort and convenience meet seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 765 reviews
Cleanliness: 7.89
Service: 8.56
Location: 8.9
Room Quality: 8.35
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 8.99
Overall Experience: 8.76
K
Katherine • solo_traveller • ca
7
2026-05-20 • via Nuitee
J
Joselito • couple • ca
7
comfortable.
2026-05-20 • via Nuitee
A
Alison • solo_traveller • au
7
Made for giants
Pros:

Large room
Comfy beds
Clean

Cons:

Shower head is fixed way up high - can't detach or adjust (unless you're at least 6'2")
Plenty of phone-charge outlets, but need a long cable (>1m) to reach the bed
Can't reach the bed-side light switch without getting out of bed - which kinda defeats the object, no?

2026-05-13 • via Nuitee
L
Leah • family_with_children • ca
8
2026-05-12 • via Nuitee
F
Fayla • couple • ca
9
2026-05-12 • via Nuitee
L
Lori ann • couple • ca
7
Stay was unexceptable. I expected a hair dryer and there was not one in my room.
Pros:

Everything was as usual, very good.

Cons:

I was not very happy at 5;00 am when looking for the hair dryer that was not there. So disappointed.

2026-05-10 • via Nuitee
P
Pius • solo_traveller • ch
5
Pros:

Lage

Cons:

Matratze

2026-05-01 • via Nuitee
M
Mark • solo_traveller • ca
1
Pros:

Close proximity to Airport

Cons:

Was promised i could park there for 11 days only to find out I could not at arrival.
Do not make promises!!!
Loud music coming from a party on ground level.
Possibly a wedding.
Toilet not secured and lose
Toilet paper holder about to fall off
Beds not good.
Tried to eat at the restaurant in hotel and waited 15min for a server to order and left.
No apologies for not providing long stay parking for 8$ a night. At least say sorry!
Super unfriendly front des staff. Like terrible.
Ways to go for this place

2026-04-27 • via Nuitee
J
Jones • couple • gb
8
2026-04-26 • via Nuitee
W
Wilhelm • solo_traveller • ca
4
Functional, nothing spectacular
Pros:

Location

Cons:

Basic

2026-04-18 • via Nuitee
B
Beau • solo_traveller • au
1
Putrid
Pros:

Nothing

Cons:

Everything

2026-04-07 • via Nuitee
M
Maria Silver Luzelma • family_with_children • ca
10
Great stay.
Pros:

Good location, close to highway, airport, there’s tims, a&w and other restaurants close by.
My nephew enjoyed the slide and pool.

Cons:

The bed is too soft, but not too bad.

2026-04-06 • via Nuitee
E
Evan • family_with_children • ca
10
2026-04-06 • via Nuitee
S
STEPHANIE • couple • ca
10
2026-04-05 • via Nuitee
S
Sukhman • extended_group • ca
10
2026-04-03 • via Nuitee
B
Byron • family_with_children • ca
3
Not happy
Pros:

The server at breakfast was helpful and friendly

Cons:

Pool wasn't in operation (the reason we chose this location). Taking that into consideration, we paid too much. Going to the other location wasn't an option, we have a newborn and it was too cold to take our 4 kids in and out of cars/hotels/pools, what a massive inconvenience, we wanted relaxing not more work, we'd just spent the day moving house.
Front reception wasn't friendly or welcoming, we appeared to be a huge inconvenience to her.
We will not return, we will not recommend

2026-04-01 • via Nuitee
C
Cynthia • couple • ca
8
Good value and great location.
Pros:

So close to the airport with a convenient shuttle service.
I love the onsite restaurant which is open quite late.

2026-03-28 • via Nuitee
K
Khatija • solo_traveller • au
10
2026-03-28 • via Nuitee
D
Diego • couple • mx
10
2026-03-25 • via Nuitee
B
Brooklyn • solo_traveller • ca
10
2026-03-23 • via Nuitee