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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Water slide
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Airport shuttle (free)
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location:
Located in Calgary, just a short distance from CrossIron Mills, Holiday Inn Hotel & Suites - Calgary Airport North offers easy access to shopping and entertainment.
Modern Amenities:
Enjoy a range of amenities including a fitness centre, indoor pool, hot tub, and on-site restaurant and bar for a comfortable and relaxing stay.
Exceptional Services:
Experience top-notch services such as free shuttle service, concierge assistance, and room service, making your stay at Holiday Inn Hotel & Suites - Calgary Airport North truly convenient.
Book now for a delightful stay at Holiday Inn Hotel & Suites - Calgary Airport North, an IHG Hotel, where comfort and convenience meet seamlessly.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
Location
Guest Reviews
My stay at Holiday Inn Express & Suites Calgary Airport Trail NE was one of the worst customer service experiences I have ever encountered.
My room had been fully prepaid through Booking.com. Upon arriving in Calgary, I discovered that I had lost my physical bank cards. Although I was able to provide valid photo identification and demonstrate access to sufficient funds via Apple Pay, the hotel maintained that a physical bank card was required to secure the CAD $150 deposit.
A kind fellow guest offered to pay the deposit on my behalf, which the hotel accepted. I was then issued a room key, leading me to reasonably believe that I had successfully checked in.
At approximately 10:30 p.m., I was suddenly informed that I had to leave the hotel. The explanation changed several times, leaving me confused and distressed. Staff later acknowledged that issuing my room key before completing all check-in requirements had been their mistake, yet I was the one forced to deal with the consequences.
The police were called and escorted me from the hotel to Calgary International Airport. The attending officers themselves questioned how the situation had been handled and could not understand why a guest who had already been issued a room key was being removed. As a solo female traveller in a foreign country, being left without accommodation late at night was frightening, humiliating, and entirely avoidable. I then spent almost 25 hours waiting at the airport until my flight home.
After returning to the UK, I contacted the hotel manager hoping for an explanation, an apology, or some form of accountability. Instead, my concerns were dismissed, and no meaningful action was taken. The lack of empathy shown after such a distressing experience was almost as disappointing as the incident itself.
I appreciate that hotels have policies regarding security deposits, but those policies should be applied consistently, fairly, and with common sense. Once I had been issued a room key, I had every reason to believe that I had been checked in correctly. The way this situation was handled fell far below the standard I would expect from an IHG property.
I would strongly encourage the hotel to review its procedures, staff training, and approach to customer care. No solo traveller should find themselves stranded late at night because of mistakes made by hotel staff.
Close to airport
Nothing
Big rooms…comfortable beds. Clean property
No where to grab a coffee, not much around the hotel to eat.
We had a wonderful stay at Holiday Inn! From the moment we checked in, the staff were friendly, welcoming, and always ready to help. The room was clean, comfortable, and well-maintained, with everything we needed for a relaxing stay.
The hotel's location was convenient, making it easy to get around and explore the area. We also appreciated the amenities and the overall peaceful atmosphere. Every member of the team made us feel valued and ensured we had a pleasant experience.
Thank you to everyone especially to Rachelle at Holiday Inn for your excellent hospitality. We would definitely stay here again and highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.
Clean environment and friendly staff. We had a great experience and would definitely recommend this place.
The breakfast was somewhat repetitive and offered limited variety. Expanding the menu options would make the experience even better.
The location
Beautiful layout, friendly staff, and clean rooms
Unable to stream to televisions.
Our flight arrived after the shuttle service was closed for the night. They paid for a taxi to take us to the hotel.
Everything was clean and the staff was very friendly.
Clean , pleasant staff, close to airport
With shuttle
Limited time for restaurant to be open, no bar available for afternoon cocktail .
When we asked for wine glasses to take to our room we were told not allowing .
Limited restaurants close by, mostly fast food options
Grosszügige Zimmer, sauber und gemütlich
Die nahe Lage zum Flughafen.
Für die Nutzung des kostenlosen WLAN wird man in das Membership Programm genötigt.
Für den Flughafen-Shuttle muss man sehr viele persönliche Daten angeben, nur um dann beim Check-In diese nochmal anzugeben.
Der Geldautomat in der Lobby hat einen extrem schlechten Wechselkurs und verlangt dazu noch sehr hohe Gebühren.
It was very convenient made it feel at home.
Comfortable quiet slept good.
Do not corporate properly properly
Because they don’t listen properly, they know handle properly egoist person
Very friendly staff. Room was clean and comfortable. Good location for us.
It was a nice stay; have nothing for this category.
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