Four Points Flex by Sheraton Osaka Umeda

Hotels
•
Marriott
8.4 (140 reviews)
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012 , Osaka , JP
81-6-62927686

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Safe-deposit box at front desk
Computer station
Newspapers in lobby (surcharge)

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Noise from nearby train tracks
Small room size
Bathroom drainage issues

Categories

Cleanliness
7.68
While many reviews mention the cleanliness, there were some comments regarding odors and water drainage issues.
Service
8.65
Staff were noted as helpful and the service quality meets expectations for this hotel tier.
Location
9.19
Numerous reviews highlight the excellent location near transport links and dining options.
Room Quality
7.64
Rooms were mentioned as clean but small, affecting overall perception of quality.
Amenities
8.67
Standard amenities offered, enhancing the overall stay.
Value for Money
8.63
The pricing seems appropriate for the service and location provided.
Food and Beverage
8.18
Breakfast received positive mentions, although no detailed dining experience was shared.
Overall Experience
8.55
Guests enjoyed their stay, recommending it for its location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:26

Property Description

Discover the perfect blend of comfort and convenience at Four Points Flex by Sheraton Osaka Umeda, your ideal getaway in the heart of Osaka.

Modern Guestrooms: Relax in one of our 220 spacious guestrooms, each equipped with refrigerators and flat-screen TVs, ensuring a comfortable stay with all the modern amenities you desire.

Dining & Connectivity: Enjoy a delicious meal at our onsite restaurant and stay connected with complimentary wireless internet throughout the property. A dedicated computer station is also available for your convenience.

Prime Location: Located just minutes from popular attractions like Grand Front Osaka Mall and Umeda Arts Theater, you’ll find shopping, dining, and entertainment right at your doorstep.

Experience the best of Osaka and secure your stay at Four Points Flex by Sheraton Osaka Umeda today!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 140 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
S
SHRUTI • couple • in
10
2026-05-30 • via Nuitee
E
Eric • solo_traveller • au
9
2026-05-30 • via Nuitee
D
Daniel • couple • mx
9
Cons:

El desayuno.

2026-05-29 • via Nuitee
M
Motoshige • solo_traveller • jp
10
綺麗な部屋。
Pros:

スッキリしていて、場所もいい。

Cons:

朝ごはんが毎日同じで。やる気が出ませんでした。

2026-05-29 • via Nuitee
I
Ilker • couple • fr
10
2026-05-28 • via Nuitee
R
Renata Trivelato • couple • br
9
2026-05-28 • via Nuitee
A
Avadhut • couple • in
10
perfect
Pros:

Good

Cons:

Good

2026-05-28 • via Nuitee
D
Deniz • couple • tr
9
Pros:

Konum ve çalısanları son derece iyidi. Oda diger Japonya'daki otellere kıyasla son derece büyüktü.

2026-05-28 • via Nuitee
A
Annie • solo_traveller • ca
9
Pros:

Nice new clean hotel, all the facilities in place and a window that opened.

2026-05-27 • via Nuitee
M
Marcela • solo_traveller • nl
10
I’ll definitely stay here again
Pros:

Great staff, the room size was great, clean and really comfortable.

2026-05-27 • via Nuitee
J
Jan Hydee • couple • ph
10
2026-05-27 • via Nuitee
B
Bianca • couple • ro
9
2026-05-26 • via Nuitee
M
Mark Allen • solo_traveller • jp
8
2026-05-26 • via Nuitee
G
Giovanna • couple • uy
7
2026-05-26 • via Nuitee
H
Helder • solo_traveller • pt
10
Marvelous
Pros:

Everything, very cozy, clean and staff very thoughtful.

2026-05-26 • via Nuitee
D
David • couple • au
9
Great stay
Pros:

Clean tidy great location

2026-05-26 • via Nuitee
D
Dominique • couple • se
10
Superbra
Pros:

Allt

Cons:

Inget

2026-05-25 • via Nuitee
A
AKI • solo_traveller • jp
8
2026-05-25 • via Nuitee
J
Juan • couple • au
9
Great location, clean and quiet stay
Pros:

Great location, friendly staff and good clean rooms

Cons:

The breakfast was good but not as good as other four points flex hotels within Japan

2026-05-25 • via Nuitee
K
Kazuya • couple • jp
10
2026-05-24 • via Nuitee