Hotel Ortuella

Hotels
8.5 (1190 reviews)
Poligono Granada, 1 , Ortuella , es
+34 946 35 32 04

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Good value for money
Comfortable rooms
Convenient parking
Cons:
Limited restaurant hours
Location far from airport and amenities
Noise issues reported

Categories

Cleanliness
9.08
Clean and well-maintained rooms mentioned positively in multiple reviews.
Service
9.05
Friendly staff and good service noted by multiple guests.
Location
7.09
Proximity to the city is good, but some guests noted it was far from the airport and lacked nearby amenities.
Room Quality
9.04
Rooms described as comfortable and well-furnished.
Amenities
8.07
Good amenities including underground parking, but some drawbacks like limited restaurant hours.
Value for Money
9.03
Many guests found the hotel to be a good value, especially with discounts.
Food and Beverage
8.08
Breakfasts were satisfactory, but restaurant limitations were noted.
Overall Experience
8.55
Overall satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:39

Property Description

Modern Design and Comfortable Rooms
Hotel Ortuella offers air-conditioned rooms with a contemporary design, featuring neutral tones and smart wooden floors. Each room is equipped with essential amenities such as a TV, telephone, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Location and Nearby Attractions
Conveniently located just off the N-634 highway, Hotel Ortuella is a short drive away from Bilbao Exhibition Centre and central Bilbao. With Urioste Train Station a mere 5-minute walk away, guests have easy access to explore the area, including Meaztegi Golf Course and the beautiful beaches within a short distance.

Complimentary Wi-Fi and Breakfast
Guests at Hotel Ortuella can enjoy free Wi-Fi throughout the property, staying connected during their stay. Start your day right with a basic daily breakfast provided by the hotel, or venture out to nearby restaurants and bars in the charming town of Trapagaran, just 800 meters away.

Book your stay at Hotel Ortuella now for a relaxing and convenient experience!

Important information:

Please note that parking spaces are limited and cannot be reserved.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1190 reviews
Cleanliness: 9.08
Service: 9.05
Location: 7.09
Room Quality: 9.04
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
R
RAMON • couple • es
8
Pros:

Net i força modern

Cons:

Algunes coses amb falta de manteniment

2026-07-25 • via Nuitee
L
ladislas • family_with_children • fr
9
2026-07-24 • via Nuitee
J
John • couple • es
8
Served its purpose for 1 night before going to the ferry terminal.
Pros:

Close to the ferry. Secure car park, Easy booking in. Easy access to the restaurant downstairs.

2026-07-23 • via Nuitee
S
Sandra • extended_group • es
8
Pros:

el parking gratuito

Cons:

la nevera no funcionaba

2026-07-23 • via Nuitee
D
Davide Antonio • solo_traveller • it
7
Pros:

Parcheggio interno per la moto, camera molto comoda

Cons:

Parcheggio non prenotabile, di solito dicono non ci siano problemi di disponibilità ma viaggiando in moto la prospettiva di dover parcheggiare in strada pubblica è terrificante

2026-07-21 • via Nuitee
N
Núria • solo_traveller • es
8
2026-07-20 • via Nuitee
K
Kremly Esther • solo_traveller • es
10
Pros:

La comodidad limpieza atención .. todo muy bien y el parking super

2026-07-20 • via Nuitee
J
jon ander • solo_traveller • es
9
2026-07-19 • via Nuitee
O
Oscar • solo_traveller • es
10
2026-07-19 • via Nuitee
I
Isabel • couple • es
9
Buena estancia y ubicación
Pros:

Habitación nueva y comoda. Ideal para conocer los alrededores. Buena relación calidad precio. Tiene restaurante en el que hemos desayunado pero que cierra los domingos.

2026-07-17 • via Nuitee
N
Nuria • couple • es
9
Volveré
Pros:

Habitaciones amplias

Cons:

El desayuno por los horarios

2026-07-16 • via Nuitee
R
RICHARD • couple • gb
8
Very convenient, clean and simple.
Pros:

Location is great for accessing port and has nearby train to go into Bilbao.

Cons:

Restaurant not available all week. Had to go out on Sunday to find food.

2026-07-16 • via Nuitee
A
Alejandra • couple • es
8
2026-07-14 • via Nuitee
M
Muhammad Hasnat Nisar • couple • gb
9
2026-07-14 • via Nuitee
C
cecilia • couple • es
10
2026-07-13 • via Nuitee
F
Fabio Oscar • solo_traveller • ar
10
Pros:

Limpieza y atención de los empleados

Cons:

Que durante los tres días de hospedaje no había internet,si bien estaba en el 1 piso , nunca tuve señal a pesar de reclamar a los empleados. Lamentable hoy que es indispensable para mí trabajo. Creo que vende servicio opaca al resto.l

2026-07-13 • via Nuitee
A
Arturo • couple • es
8
Aceptable
Pros:

Ubicación y parking

Cons:

El precio para la calidad que tiene

2026-07-13 • via Nuitee
C
carmelina • solo_traveller • it
7
2026-07-12 • via Nuitee
R
Rafael • solo_traveller • es
7
2026-07-12 • via Nuitee
G
Godelieve • solo_traveller • be
10
2026-07-12 • via Nuitee