Novotel Charleroi Centre

Hotels
Novotel
8.4 (4016 reviews)
Place Verte 17 , Charleroi , be

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Noise
Room design issues
Food quality

Categories

Cleanliness
7.68
Multiple mentions of cleanliness but issues noted with noise and shabby walls.
Service
9.15
General praise for friendly and helpful staff.
Location
9.19
Highly rated for its convenient location near shopping and transport.
Room Quality
8.14
Comfortable and spacious rooms but some issues such as uncomfortable design.
Amenities
8.67
Good amenities available, with some room for improvement.
Value for Money
8.63
Perceived good value considering the hotel’s location and amenities.
Food and Beverage
7.18
Diverse food comments; breakfast feedback varied, with some negative mentions.
Overall Experience
8.55
Overall positive but with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:36

Property Description

Central Location and Shopping Convenience
Novotel Charleroi Centre is centrally located in Charleroi, directly connected to the Rive Gauche shopping mall. The hotel is just a short 5-minute walk from the Charleroi-South train station, making it convenient for both leisure and business travelers.

Modern Rooms with City Views
Enjoy a comfortable stay in one of our guest rooms featuring a flat-screen TV, private bathroom, and free WiFi. Wake up to a picturesque city view and relax in the cozy seating area provided in each room.

Delicious Dining and Business Facilities
Start your day with a continental or buffet breakfast in the breakfast area and savor European and local cuisine at our on-site restaurant. For business needs, take advantage of our business center and unwind with snacks from the vending machines. Our 24-hour front desk staff are always ready to assist you.

Book your stay at Novotel Charleroi Centre for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4016 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.55
K
Kevin couple gb
10
2026-06-13 via Nuitee
D
dominique couple be
6
Bien
Pros:

Le calme

Cons:

Le tasse etait trop salé

2026-06-11 via Nuitee
F
Filippo solo_traveller it
7
Pros:

sarebbero opportune due cose
1- per le camere da migliorare le indicazioni
2- la preparazione della colazione deve avere uno schema che non venga cambiato ogni giorno

inoltre noi che veniamo spesso con la nostra struttura avere delle convenzioni

Cons:

posizione e pulizia

2026-06-11 via Nuitee
D
David solo_traveller be
4
2026-06-11 via Nuitee
C
Cedric solo_traveller fr
10
2026-06-11 via Nuitee
B
Brian couple gb
9
Met expectations
Pros:

Modern clean facilities

Cons:

Nothing

2026-06-09 via Nuitee
L
leslie couple be
10
2026-06-09 via Nuitee
M
Mirella couple es
7
2026-06-07 via Nuitee
D
Dieter couple gb
8
Good value as long as you don’t over-indulge on extras
Pros:

Goog bike storage

Cons:

Breakfast is overpriced

2026-06-07 via Nuitee
C
Carmelo couple it
9
2026-06-06 via Nuitee
G
gashnleyna Couples Washington, Tyne and Wear, England
10
Whistle stop stay
Pros:

We stopped here for one night on 3rd May 2026. We wanted to be close to Charleroi airport as we had an early morning flight the next day. We had previously stopped in Brussels 2 nights prior (stayed in Pestana Brussels Schuman).

We left Brussels and travelled to Charleroi by train. The hotel was approx. 5-minute walk from the train station. The main hotel entrance was accessible via two elevator levels. Check in was quick and we were given a complementary drinks voucher for the hotel bar. We used this on a glass of rose and a beer.

The room itself was clean, had a comfy bed, plenty of storage, hairdryer, mini fridge and tea/coffee making facilities. It was nice to see bath sheets were provided and not small tea towel sized ones where you can’t get dry. Shower worked well, had excellent pressure and a nice hot temperature that didn’t drop. Wi-fi worked well too. We slept very well as it was in a very quiet location.

As this was a whistle stop stay, we didn’t experience any of the bars/restaurants or shops that surround the hotel. Popped into McDonald’s though which is just around the corner. Hotel reception kindly booked us a taxi for the airport; it cost €40 and took about 20 minutes. this was a short but sweet stay. The staff we encountered were very helpful and spoke excellent English, it was nice to get a complimentary drink. If we ever return to Charleroi we will select this hotel again.

2026-06-03 via Tripadvisor
F
Francesco couple it
10
2026-06-03 via Nuitee
R
raffyvitale solo_traveller fr
10
Pros:

Ambiente eccellente, spazioso e dotato di camere confortevoli e molto ampie. La hall e la terrazza contribuiscono a rendere il soggiorno ancora più rilassante.

2026-06-03 via Nuitee
J
Jan solo_traveller be
7
Pros:

Dicht bij station centraal

Cons:

De locatie ... omgeving...

2026-06-03 via Nuitee
V
Viktor family_with_children cz
9
2026-06-03 via Nuitee
I
ismail couple fr
8
2026-06-03 via Nuitee
S
Sigrid solo_traveller at
6
Cons:

Es gibt keine Fenster, die man öffnen kann
Dusche verkalkt und auch andere ältere Verunreinigungen

2026-06-02 via Nuitee
M
Marikup solo_traveller lt
9
2026-06-02 via Nuitee
G
GABRIELE solo_traveller it
9
2026-06-02 via Nuitee
M
mamadou solo_traveller fr
2
Je ne reviendrai plus jamais
Pros:

Rien

Cons:

Pas de climatisation, le personnel était désagréable

2026-06-02 via Nuitee