Best Western Plus Heber Valley Hotel

Hotels
•
Best Western Plus
9.1 (291 reviews)
1227 S Us Highway 40 , Heber City , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms and public areas
Excellent breakfast with many choices
Helpful, friendly staff (notably Ali)
Strong amenities: 24hr pool, hot tub, gym, kitchenette
Convenient location near restaurants/gas/car wash
Modern, well-appointed rooms
Cons:
One report of room burglary/theft (major safety/ honesty concern)
Noise from Main St / big rigs affecting sleep for some rooms
Inconsistent housekeeping (missed 'make up room' requests)
At least one very uncomfortable/old bed reported
Limited parking for number of rooms
Minor kitchenette faucet design issue

Categories

Cleanliness
9.4
Multiple reviewers repeatedly highlight that rooms, gym and public spaces were very clean and the property seems new; a few notes about missed housekeeping requests slightly reduce the score.
Service
9
Staff repeatedly described as great, kind, attentive and accommodating (special mention of Ali at front desk); however missed housekeeping service and a serious theft/ honesty concern lowered confidence in consistency.
Location
9
Location praised as convenient for dining, gas/car wash and local attractions and suitable for work trips; downside: noise from Main St and big rigs for some rooms and limited parking.
Room Quality
8.8
Rooms described as modern, well-appointed, spacious with kitchenettes and comfortable overall, but some guests reported an old/uncomfortable bed and small kitchenette faucet which reduce the score slightly.
Amenities
9.5
Strong amenities: plentiful breakfast options, 24-hour pool & hot tub, clean gym, bright lobby, coffee machine and useful kitchenettes were repeatedly praised.
Value for Money
9.2
Several guests noted fair pricing and good overall value given the cleanliness, amenities and service, supporting a slightly above-target score.
Food and Beverage
9.6
Breakfast was frequently called great with many choices and repeatedly singled out as a highlight of stays.
Overall Experience
8.3
Most stays described as relaxing and restorative with repeat-stay intent, but serious issues (reported theft), noise problems for some rooms and housekeeping lapses meaning the overall experience is somewhat tempered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Mountain Views from Balcony

Enjoy stunning mountain views from certain rooms with a balcony at Best Western Plus Heber Valley Hotel. The perfect backdrop for your getaway.

Indoor Pool, Fitness Centre, and Hot Tub

Relax and unwind with our 3-star amenities including an indoor pool, fitness centre, and hot tub. Rejuvenate after a day of exploring Heber City.

Convenient On-Site Business Center

Stay connected with our business center and enjoy snacks and drinks from our vending machines. Our multilingual staff is available 24/7 to assist you.

Book your stay at Best Western Plus Heber Valley Hotel now and experience comfort and convenience in the heart of Heber City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Guest Reviews

9.1
Based on 291 reviews
Cleanliness: 9.4
Service: 9
Location: 9
Room Quality: 8.8
Amenities: 9.5
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 8.3
M
Matthew • solo_traveller • us
10
2026-10-15 • via Nuitee
J
Jean • family_with_children • us
9
2026-10-15 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-10-15 • via Nuitee
J
Janet • couple • us
10
Clean and relaxing
Pros:

Location. The hub restaurant, car wash, gas station all at one corner.

Cons:

Very clean and easy access to our parked car outside

2026-10-08 • via Nuitee
G
Giora • solo_traveller • us
10
2026-10-08 • via Nuitee
P
Petit • solo_traveller • us
8
2026-10-08 • via Nuitee
O
Orlanna • family_with_children • us
10
2026-10-08 • via Nuitee
N
Nancy • couple • us
10
Wonderful stay, relaxing and restorative.
Pros:

The staff were great, kind, attentive, accommodating. The breakfast was great. The room was comfortable and clean.

2026-10-07 • via Nuitee
J
Jim • couple • us
3
Pros:

Property good

Cons:

The bed was very very uncomfortable old needs replaced

2026-09-14 • via Nuitee
B
Bambie • solo_traveller • us
10
Will stay there again!
Pros:

Very nice and clean. Breakfast was great! Everyone was so nice! Will definitely stay there again!

2026-09-07 • via Nuitee
P
Princechoro • solo_traveller • us
10
2026-09-06 • via Nuitee
S
stephen • couple • us
10
2026-08-27 • via Nuitee
6
605edwino • Family • Los Angeles, California
10
The best of the best
Pros:

It was great because the lady who was attending us she was the best her treat us like a family since day 1 her name was Ali next time I go to Utah I will ask for her because it was unbelievable person you should put it as a manager God bless her ❤️

2026-08-26 • via Tripadvisor
B
BATISTE • solo_traveller • us
10
2026-08-26 • via Nuitee
C
Colin • solo_traveller • us
8
Pros:

Clean, convenient, fair price.

Cons:

I put housekeeping "make up room" card on the door 3 different days out of 8. Not once did they make up the room when requested. To be fair, I put out "do not disturb" card the rest of the days. Nevertheless, I'm kinda disappointed.

2026-08-21 • via Nuitee
A
Andrea • solo_traveller • us
9
Pros:

Breakfast

Cons:

Nothing

2026-08-20 • via Nuitee
A
Andrea • solo_traveller • us
9
Pros:

Breakfast and clean

Cons:

Nothing

2026-08-20 • via Nuitee
T
Tracey • solo_traveller • ca
10
Pros:

Really nice hotel, great staff

2026-08-19 • via Nuitee
E
Eric • couple • us
1
Are room was burglarized
Pros:

Nothing

Cons:

Lack of honesty. We hadn’t even checked out and someone stole my wife’s jewelry and make up. Making off with 1000s of dollars.

2026-08-13 • via Nuitee
B
Bambie • couple • us
10
Everything and everyone was great!!!
2026-08-11 • via Nuitee