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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Children's playground
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Snack bar
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Pool with view
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Indoor pool
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Indoor play area
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Baby safety gates
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Infinity pool
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Kids' club
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Spa/wellness center services
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Steam room
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Beauty Services
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Beach
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Shuttle service
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations and Dining
Meliá Vinpearl Nha Trang Empire offers elegant rooms with stunning views, modern amenities, and a choice of two exceptional restaurants serving delectable cuisine.
Relaxation and Leisure
Indulge in ultimate relaxation at the outdoor pool or rejuvenate your senses at the spa with a variety of soothing treatments, ensuring a tranquil stay.
Convenient Services and Location
Benefit from a dedicated 24/7 front desk for all your needs, from booking tours to currency exchange. Located just a short walk from Tram Huong Tower and Nha Trang Centre Shopping Mall, convenience is at your doorstep.
Book your stay at Meliá Vinpearl Nha Trang Empire for an unforgettable experience in Nha Trang!
All cots are subject to availability.
Please contact the property for more information
Guests are responsible for self-checking room furnishing and facilities, food/drinks in mini-bar upon check-in and check-out as per regulations of the Hotel.
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Please present the same credit/debit card used to guarantee your booking when checking in / making payment at the hotel.
If you are making payment using another cardholder's credit/debit card, kindly provide the following to the hotel prior to your arrival:
1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)
Please note that hotel may contact the cardholder for verification purposes.
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Room rate is exclusive of Vinpearl Land ticket.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Comfy bed and large pool, helpful friendly staff
Long wait to check in , shower temperature variable , lack of pool loungers, room cleaning a bit hit and miss
Потрясающий отель. Расположение и удобства на высшем уровне. Отдельный плюс - вид на море и город с высоты. Обязательно вернусь сюда еще раз
We had a wonderful stay. Special thanks to Nhi for being so kind. She was always smiling
Nhân viên sẵn sàng hỗ trợ, không có rêu hoặc mảng ố vàng ở bồn rửa mặt và góc cạnh phòng toilet chứng tỏ được cọ rửa sạch sẽ thường xuyên. Hài lòng với sự sạch sẽ của khách sạn và dịch vụ cung cấp
Không hiểu tại sao khách sạn lớn mà chỉ cung cấp sẵn 2 khăn tắm lớn để sẵn trong phòng toilet, thiếu khăn mặt và khăn tay. Dọn phòng xong cũng chỉ thấy cung cấp lại khăn tắm. Phải gọi điện thoại lễ tân mỗi ngày thì mới được cung cấp thêm khăn mặt, nhưng không có khăn tay. Hy vọng khách sạn cần chú ý khắc phục sự thiếu tiện ích nhỏ nhặt này.
- Breakfast was delicious with a variety of food to choose from.
- We were happy about our 1-bedroom apartment, as it was spacious and camfortable to be in for a few days. It was also peaceful, but we are not sure if that was because of great noise insulation between the rooms or in general, lack of or quiet neighbours).
- The check-in and check-out went smoothly thanks to the friendly staff who were trying to expedite the procedures.
- The location is perfect, as the hotel is a walking distance from the main beach (around 10min). There are lots of restaurants around, too because it is in the centre.
- It turned out that we had free bus tickes (we used 23 and 16) thanks to choosing VinPearl, which seems a nice gesture from the company.
- The interior look matches the 5* rating.
We would definetely recommend it to others and if we were ever to come back to Nha Trang, we would book this hotel again.
In general, we did like the hotel, but since it is a 5* one, we think it could work on some areas.
- When we entered our room, it turned out that the inside of the wardrobes and shelves was so dusty. No one has cleaned that up for some time. We didn't want to waste our time, so we sorted it out quickly by ourselves to place our clothes in.
- We were surprised that we did not have small hand towels in the bathroom, which we always got in all the hotels we have been so far. We asked about that, and we found out that it was a normal routine in that hotel.
- The reception staff has little knowledge to answer simple questions; e.g. they did not know the price of the shuttle bus and had to ask a few other staff (270k per pax, taxi is around 500k). They did not know an alternative way to the airport even though it was not complicated because we checked it. (Bus 23 to VinWorld, from there bus 16 directly to the airport, it takes ~2h to get there, as buses go every ~30min).
- The pool seems too small for so many quests and it is almost impossible to get a spot. I think you should think of a solution, so more quests could have a chance to spend some time there too.
Каждый день убираются
Нету
便利な立地、価格の安さ
14時ごろ到着、ロビーやエレベーター前が団体客でごった返しており、パスポートを預けてからルームキーを貰うまで30分近く待った。タイミングによるのかもしれないが、第一印象が良くなかった。チェックアウト後にもスーツケースを預かってもらったが、大量のスーツケースがロビー端に置かれており、ピックアップの際に見つけるのに時間を要した。エレベーターの待ち時間も長く、大型ホテルの弊害だと感じた。
ハウスキーピングが雑。ティッシュペーパーやトイレットペーパー、ハンドソープなどの補充がされておらず、電話でお願いして来てもらった。3泊したが、使ったグラスもそのまま放置されたままだった。
キチネットがあったが、食器や調理器具は設置なし。
部屋自体は広く価格も安かったので、寝るだけなら問題ないが、高級ホテルとは言い難い。
Tiện nghi, ấm áp
Nhân viên chu đáo, nhiệt tình
Sijainti hyvä ja aamiainen kattava.
Отличное местоположение, на первых этажах есть кафе и тц! Вкусные и разнообразные завтраки, особенно понравилось наличие корейкой еды! Номера прям шик, очень мягкие матрасы и постельное бельё, в номере есть все для комфортного проживания, даже иногда не хотелось с него выходить. Персонал очень отзывчивый, помог и приносили все по первой просьбе! Обязательно вернемся в следующей году!
Địa điểm
Chưa được sạch sẽ, cửa phòng bị lỏng ốc vít, xộc xệch ko chắc chắn, hành lang ko sạch sẽ, đồ ăn sáng ko đa dạng, ít so với dịch vụ khách sạn 5*
Nhân viên rất tốt và nhiệt tình
Helpful, friendly staff
Great rooms
Nothing not to like
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