Grand Hotel des Bains

Hotels
8.9 (1390 reviews)
Route des Bains 48 , Lavey-les-Bains , ch

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good service
Nice location
Comfortable rooms
Great thermal baths
Cons:
High prices
Cleanliness issues
Limited parking

Categories

Cleanliness
8.4
Some reviews mentioned stains on linens and issues with the shower not being practical.
Service
9.4
Staff was welcoming and resolved booking mistakes professionally.
Location
9.4
Great location with direct access to thermal springs.
Room Quality
8.9
Rooms were described as comfortable and well-equipped.
Amenities
8.9
Good thermal bath facilities but limited access during busy periods.
Value for Money
8.4
High prices were mentioned, especially for extra amenities.
Food and Beverage
8.4
Mixed reviews on the buffet quality and value.
Overall Experience
9.4
Overall, guests felt it was a very pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Spa Centre
Indulge in the warmest thermal water in Switzerland at the Spa Centre, offering free access to guests. Relax in the indoor and outdoor pools and pamper yourself with a variety of health and beauty treatments available.

Gastronomic Delights
Savor exquisite dining experiences at "La Table des Bains" and Restaurant Chalet des Bains. Enjoy buffet-style starters and desserts, as well as traditional Swiss specialties like raclettes and fondues. The show kitchen adds a touch of culinary excitement to your meals.

Exciting Activities and Amenities
From billiards to bike rentals, there is something for everyone. Unwind in the shade of trees on the terrace, enjoy cocktails at the bar, or explore nearby attractions easily accessible from the conveniently located bus stop and train station.

Book now to experience the ultimate blend of relaxation and luxury at Grand Hôtel des Bains Superior.

Important information:

Please note that children under the age of 4 years are not permitted in the Spa Center. Children aged 4 years and older need to be accompanied by an adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 1390 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9.4
P
Pauline couple fr
8
Idéal pour une mini lune de miel !
Pros:

Personnel très sympathique et serviable. Buffet petit déjeuner très bon, choix classique. Grande salle de bain agréable avec cosmétiques qui sentent très bons !

Cons:

Chambre non climatisée (heureusement ventilateur à disposition) et lit fermé, donc nuits peu reposantes

2026-08-22 via Nuitee
E
Eric couple ch
9
Je vous suggère l'hôtel des bains de Lavey c'est top !
Pros:

l'animation lors de notre séjour, l'ouverture jusqu'à minuit des bains le vendredi soir top, le professionnalisme des employées du spa où j'ai un soin complet ( gommage, enveloppement et massage) top

Cons:

parking de l'hôtel un peu petit

2026-08-22 via Nuitee
P
paolo couple ch
9
Relax, accoglienza tipica, con acqua termale
Pros:

Il personale gentilissimo, pulizie al Top.

Cons:

La colazione seppure buona, avrebbe potuto includere prodotti più locali: quali pane, croissant, formaggi, frutta del Vallese. Un piccolo dettaglio a questo riguardo perché non propone l’ottima acqua del Vallese al posto dell‘anonima Henniez (filtrata)

2026-08-22 via Nuitee
D
Demi couple ch
1
2026-08-22 via Nuitee
S
serin solo_traveller fr
9
2026-08-22 via Nuitee
T
Tiziana couple ch
10
Séjour court mais très agréable personnel sympathique et à l’écoute merci!
Pros:

Tout juste beaucoup de monde 🤷‍♀️

Cons:

Rien

2026-08-22 via Nuitee
L
Leila couple ch
10
Notre séjour était très agréable ! Je recommande fortement.
Pros:

Notre séjour était très agréable ! Je recommande fortement.

Cons:

Rien

2026-08-21 via Nuitee
C
Cédric couple ch
8
Super Massage, sehr einfach um in das Bad zu gelangen und alles sehr sauber!
Cons:

unseres Erachtens war es kein Superior Zimmer was wir bekommen haben. (War auch eine andere Person auf dem Satz vom Bildschirm als willkommen erwähnt)

2026-08-21 via Nuitee
A
Arone couple ch
10
2026-08-21 via Nuitee
V
valerie solo_traveller fr
7
Pros:

Qualité de la literie, petit déjeuner et l'accès aux bains

Cons:

Manque la climatisation. Surprise d'être facturée du Petit paquet de chips qui semblait être mis à disposition comme cadeau d'arrivée (comme dans beaucoup d'hôtels !)

2026-08-20 via Nuitee
C
Christine family_with_children ch
9
sortie entre filles
Pros:

Personnel accueillant, restaurant buffet de très bonne qualité et bon petit déjeuner.

Cons:

manque d'un linge spécifique pour la piscine.

2026-08-20 via Nuitee
C
Cindy solo_traveller ch
10
Super reposant!
Pros:

Magnifique petit déjeuner avec vue sur la terrasse et les bains. Enorme chambre avec vue sur le jardin. Superbes bains thermaux!

Cons:

Chambre sans climatisation mais il y a quand même un ventilateur dans la chambre.

2026-08-20 via Nuitee
C
Catherine solo_traveller ch
9
2026-08-20 via Nuitee
A
Adria solo_traveller es
10
2026-08-20 via Nuitee
A
Alexandre solo_traveller fr
9
Très beau séjour
Pros:

Le personnel très professionnel (accueil, restaurant). Petit bémol sur le prof d'aquagym...

Cons:

L'attitude du prof d'aquagym pour nous signaler qu'on avait interdiction de prendre une photo (nous étions le matin a 8h, avec que ma conjointe dans le bassin...), mais effectivelment le règlement c'est le règlement.. Nous avons fait d'autres bains ou ce n'était pas interdit. La manière de le dire et l'attitude était très déplacé. J'ai préféré laisser courir, j'ai passé l'âge de prise de tête avec un jeune comme ça il n'allait pas me gâcher ma journée 🤣mais bon...
Ce qui me surprend c'est que la veille il y avait un drone qui surplombait les bains vers les arbres et ça j'ai trouvé ça étrange 🤔.

2026-08-19 via Nuitee
J
jean-daniel extended_group fr
10
Un jour au paradis
Pros:

Qualité et service

Cons:

Rien

2026-08-19 via Nuitee
A
Arnaud solo_traveller fr
9
Pros:

Accès direct aux Bains.

2026-08-19 via Nuitee
X
Xavier et Sandra couple fr
9
Cons:

Pas de climatisation dans la chambre
Très très chaud

2026-08-19 via Nuitee
K
Konstantin family_with_children ch
9
A great place to relax and unwind!
Pros:

The thermal springs are beautiful, and the outdoor pool is fantastic, with lots of fun features to enjoy. It’s especially fascinating that the thermal water takes around 8,000 years to make its journey from deep underground before reaching the pools. The hotel itself has a lovely historic atmosphere, which gives it a lot of character. And the cocktails were excellent too :)

Cons:

Standard rooms could have been a bit larger, but they are fine

2026-08-17 via Nuitee
V
Val family_with_children gb
8
Nice hotel with access to the Bains - but the rooms need A/C!
Pros:

- The access to the Bains was a real bonus and much appreciated.
- The buffet was EXCELLENT - both breakfast and dinner. It was particularly lovely to sit outside for breakfast with a cooling breeze
- The gardens were lovely
- The covered 'porch' all along the back of teh building looking over the gardens and the mountains was a beautiful place to sit.

Cons:

- The rooms need air conditioning! We stayed during the heatwave and the rooms were unbearably hot, even with the fan that was thankfully provided. It was not possible to spend any time in the room and sleeping was difficult.
- I would have liked a kettle in the room
- A gym (air conditioned!) would be a good addition
- some parts seem quite dated - e.g. the purple carpets and pink sparkly curtains

2026-08-17 via Nuitee