Embassy Suites By Hilton Seattle Downtown Pioneer Square

Hotels
•
Embassy Suites Hotels
9.4 (1481 reviews)
255 South King Street , Seattle , us
+1 206-859-4400

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty room
Damaged TV

Categories

Cleanliness
7.89
Multiple mentions of dirtiness and poor bathroom hygiene diminished the score.
Service
9.99
Overall, the staff were noted as friendly, attentive, and accommodating.
Location
9.9
Convenient location close to attractions, but slightly overshadowed by cleanliness issues.
Room Quality
8.85
Generally good quality noted despite some issues like damaged TV.
Amenities
9.38
Amenities such as the breakfast and happy hour were well-received.
Value for Money
9.34
Reasonable value considering the location and amenities.
Food and Beverage
9.89
Positive feedback on food quality, particularly the made-to-order breakfast.
Overall Experience
9.99
Guests had a largely positive experience overall, with some service and food highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:53

Property Description

Luxurious Accommodations

Embassy Suites By Hilton Seattle Downtown Pioneer Square offers elegantly designed guest rooms with modern amenities, including flat-screen TVs, city views, and spacious seating areas. Each room provides a comfortable retreat for guests to unwind after a day of exploring Seattle.

Dining Excellence

Indulge in a delicious American breakfast served daily at the property, and satisfy your cravings any time of day at the on-site restaurant, 13 Coins. With a 24-hour menu offering a wide selection of meals, guests can enjoy breakfast, lunch, or dinner at their convenience.

Convenient Facilities

Guests can take advantage of the swimming pool and fitness centre during their stay, ensuring opportunities for relaxation and wellness. Additionally, the attentive staff is readily available at the reception to assist with any inquiries, enhancing the overall experience at the hotel.

Experience luxury and convenience at Embassy Suites By Hilton Seattle Downtown Pioneer Square. Book your stay now for an unforgettable Seattle getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 60.01 per day.

Location

Guest Reviews

9.4
Based on 1481 reviews
Cleanliness: 7.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.89
Overall Experience: 9.99
S
simon • couple • gb
1
Staff were on strike , terrible stay
Pros:

Close to stadium

Cons:

Staff were on strike.. going eveything they could to disrupt customers
Awful place
Avoid

2026-07-24 • via Nuitee
R
Ron • couple • us
10
King suites are fabulous
Pros:

19th floor. View was good and super easy flat walk to T mobile park. Would be even closer to Lumen field. 2 drinks for free at 5:00 pm and very good made to order breakfast.

Cons:

The protests at the front were very loud.

2026-07-23 • via Nuitee
S
Steve • solo_traveller • us
9
Pros:

Breakfast was wonderful. The staff was friendly. And the views were outstanding.

2026-07-22 • via Nuitee
K
Katy • couple • us
3
Leadership desperately needs the strike to end. Pay the employees a living wage. Do better.
Pros:

The staff were very friendly.

Cons:

Several employees are striking in front of the hotel and they are very loud and start early in the morning. The strike has definitely impacted the cleanliness of the facilities. The common areas of the hotel are dirty (pool area, elevators, carpets). Long lines for elevators. Normally love embassy suites, but based on this experience; would not recommend.

2026-07-21 • via Nuitee
P
Patricia • family_with_children • us
6
Decent, but improvement needed.
Pros:

The breakfast and evening happy hour were nice. The on-site restaurant, 23 Coins , was very nice.

Cons:

We were double charged for parking. When we pointed this out to the front desk we received a condescending response and were told we wouldn't received a refund for 2 business days. That left my niece short of funds for our stay.
Also, the suites are very nice, but the bathrooms need exhaust fans! The sliding doors are good decor features, but afford little privacy.

2026-07-20 • via Nuitee
S
Sarah • couple • us
6
Saves on walking time to get to the games, your paying for convenience and that’s it.
Pros:

Great location if you’re planning on attending a Seahawks or Mariners game. It’s very pricey per night, plus parking, but you’re paying to be closer to the stadiums.

Cons:

We were not informed ahead of time that there was a strike going on with some of their hotel staff. They were out front daily from 7am-2pm, loud speakers. It was so insanely loud we could barely hear the people across the counter when trying to check in. According to the staff at the adjoining restaurant, the strike had been going on for at least a month (again, we were not notified before our stay). Also check in time was at 4pm. We arrived early (1pm), our room understandably wasn’t ready. We checked back periodically, asked that they call when it’s ready, and heard nothing. Came back at 4pm and our room was still not ready (we watched dozens of others check in). They didn’t send a cleaning crew to our room until 3:45pm. The clerk called the crew and asked when it would be done and they said “it was really bad.” We didn’t get our room until after 4:30pm. For $2000 for two nights I expected better, and did not appreciate the zero heads up about the strike.

2026-07-20 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Rooms and location

Cons:

Protesters constantly loud voices

2026-07-17 • via Nuitee
D
David • solo_traveller • au
9
Great facilities in a great location next to the railway station and near the light rail.
Pros:

Location and views

2026-07-11 • via Nuitee
M
Maurice • couple • us
9
2026-07-11 • via Nuitee
C
Cheryl • extended_group • ca
5
Good location and good breakfasts
Pros:

Location to T Mobile Park

Cons:

Because of the strike we did not get rooms serviced. It would have been nice to be notified of this in advance especially given the price of the room per night

2026-07-06 • via Nuitee
E
Edward • family_with_children • mt
10
2026-07-05 • via Nuitee
R
Roger • couple • us
10
Excellent property with great staff.
Pros:

It was roomy, clean and quiet.

Cons:

It was a bit pricey because the World Cup was on.

2026-07-03 • via Nuitee
P
Pourang • solo_traveller • ca
1
2026-07-02 • via Nuitee
R
Riteco • family_with_children • nl
10
Zeer positief. Prachtig hotel.
Pros:

Prachtige locatie. Heel luxe allemaal.

Cons:

Niets

2026-07-02 • via Nuitee
T
tacosyummy223 • Family • Santiago, Santiago Metropolitan Region
10
What a great team!
Pros:

I spent three nights here and attended a soccer game. We loved the hotel! The obnoxious team members outside yelling and screaming need to get a life. I looked up the wages at this hotel on indeed and these people are very well paid. If you don’t like your job, quit. I would take your job happily. Standing outside screaming like a bunch of idiots is far from productive. The hotel was clean, breakfast was great and I left very generous tips. I met several of the managers cooking eggs and cleaning the hallways. This is my 3rd time here and I will keep coming back.

2026-07-01 • via Tripadvisor
C
Chi-Ching • family_with_children • us
8
2026-07-01 • via Nuitee
I
I3385KOjcs • Friends getaway
2
bummed out bum
Pros:

Ridiculous noise day and night! Strike employees! Loud rude and aggressive jerk on public sidewalk at front door attempting to play drums. Argumentative, threatening and made sure everyone knows there is poop in the pool. Then as a bonus an antisemitic rant about management that made no sense at all! ok, so you are unhappy go get a different job
Guy has the intellectual capacity of a baked potato!

2026-06-30 • via Tripadvisor
H
H750EGalim • Family
10
Exceptional Customer Service During the FIFA World Cup
Pros:

I had an outstanding experience with Embassy Suites Seattle Downtown Pioneer Square, even before my stay began.

We were attending a FIFA World Cup match and had a unique situation. We needed a safe and comfortable place for our nanny and child to stay during the game. Hotels were extremely busy, but Leah Cole, the Senior Sales Manager, went above and beyond to help us find a solution. She was proactive, reached out with available options, responded quickly to every question, and made the entire reservation process smooth and stress-free.

Leah's professionalism, kindness, and genuine willingness to help made a huge difference. She carefully explained the reservation process, helped with the check-in and payment arrangements, and made sure everything was taken care of before our arrival. It's rare to receive this level of personalized customer service, especially during such a busy international event.

Thank you, Leah, for making our World Cup experience so much easier. Your exceptional hospitality is a big reason I would happily recommend Embassy Suites Seattle Downtown Pioneer Square to anyone visiting Seattle. I truly appreciate all your help!

2026-06-29 • via Tripadvisor
E
Edwin • family_with_children • us
1
2026-06-29 • via Nuitee
S
Shideh • family_with_children • us
2
2026-06-28 • via Nuitee