Relax Aachener Boardinghouse Phase 2

Hotels
7.7 (40 reviews)
Theatherstaße 96 , Aachen , DE

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Children allowed

Facilities

Television in common areas
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Reception hall
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
See all facilities

Review Highlights

Pros:
Clean
Good location
Quiet environment
Spacious rooms
Cons:
Weak Wi-Fi
Poor communication for check-in
Small, uncomfortable pillows

Categories

Cleanliness
7.49
Multiple reviews highlight cleanliness positively, but mention of weak Wi-Fi indicates some caution.
Service
8.36
Overall service was adequate though some comments reflect a lack of timely communication.
Location
8.4
Location received positive mentions for being central and quiet.
Room Quality
7.35
Room quality is rated good with mentions of size and comfort, although small pillows were a downside.
Amenities
7.38
Some amenities were missing or noted as lacking (e.g., coffee capsules).
Value for Money
7.34
Overall perceived value aligns with the rating, though improvements could enhance this.
Food and Beverage
7.59
Not mentioned specifically in reviews but assumed standard for hotel tier.
Overall Experience
7.66
General satisfaction expressed, with all positives considered in the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:28

Property Description

Luxurious Accommodations
Relax Aachener Boardinghouse Phase 2 offers stylish and sustainable aparthotel units in the heart of Aachen. Each unit is thoughtfully designed with modern amenities including a fully equipped kitchen, flat-screen TV, and comfortable seating area. Some units even boast a private terrace or patio for a relaxing outdoor experience.

Convenient Location
Situated just steps away from Theatre Aachen and Aachen Central Station, our property provides easy access to the city's main attractions. Explore Aachen Cathedral, Eurogress Aachen, and Historical Town Hall Aachen, all within walking distance. Additionally, private parking and free WiFi add to the convenience of your stay.

Personalized Service
Experience top-notch hospitality at Relax Aachener Boardinghouse Phase 2. From the complimentary bed linen and towels to the option of arranging private airport shuttle services, we strive to make your stay as comfortable as possible. Book now for a memorable stay in Aachen.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 40 reviews
Cleanliness: 7.49
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 7.59
Overall Experience: 7.66
E
Elisabeth • family_with_children • be
9
Pros:

De ligging en de stilte ..proper

Cons:

Niets

2025-12-25 • via Nuitee
S
Stefano • family_with_children • it
8
Good space, good location, very quiet, and clean.
Pros:

NIce size apartment, clean, easy to reach from train station and close to the centre of town.
The overall way to handle the reservation was good.

Cons:

Only thing, I arrived very late due to train troubles, and when asked for a late check-out (I didn't need it, at the end), I didn't get an answer from the property, but it could have been just mishandling of email. A couple of coffee capsule wouldn't be bad and a different soap for the shower could be a nice add-on.

2025-12-16 • via Nuitee
M
Martin • family_with_children • be
9
2025-11-22 • via Nuitee
Y
Yingzhe • couple • de
8
2025-11-19 • via Nuitee
O
Obed • couple • de
6
Pros:

Gute Lage, Einrichtung sieht ok aus

Cons:

Schlüssel schwer findbar, Terrasse direkt am Eingang

2025-10-18 • via Nuitee
N
Nathaly • family_with_children • de
8
Schöne kleine aber geräumige Wohnung in der Aachener Innenstadt
Pros:

Wir waren 9 Tage in der Wohnung und haben uns wohl gefühlt. Wir hatten alles dabei, was wir für einen etwas längeren Aufenthalt benötigt haben (Kochzubehör, Wasserkocher, Kaffeemaschine usw.). Das Bett ist groß und sehr bequem. Dazu gibt es eine Schlafcouch für 2. Dadurch, dass die Wohnung sich im Hinterhaus befindet, ist es sehr ruhig. Mit der Schlüsselübergabe hat alles problemlos funktioniert. Was Familien mit Kleinkinder wieissen sollten ist, dass es keinen Aufzung gibt und die Haustür immer offen ist, sodass man den Kinderwagen immer hoch in die Wohnung schleppen muss. Die Wohnung kann ich sehr weiterempfehlen.

Cons:

Die Kissen sind sehr klein und unbequem. Das Wlan ist sehr schwach und instabil. Die Tür der Wohnung lässt sich von außen öffnen wenn man sie nicht mit Schlüssel abschließt, also immer Tür mit Schlussel abschließen auch wenn man in der Wohnung ist!

2025-10-13 • via Nuitee
V
Viola • family_with_children • br
9
It delivered what it promised, it met my expectations. I will back in the future.
Cons:

The only point that could be improved is the quality of the Internet in the rooms on the upper floors.

2025-10-13 • via Nuitee
G
Gerd Gustav • couple • de
8
2025-10-08 • via Nuitee
M
Michal Sulkowski • family_with_children • pl
9
Pros:

Big rooms, comfortable bed. Silent district. Good for relax 🙂

2025-09-19 • via Nuitee
T
Tamas • family_with_children • ro
8
2025-09-19 • via Nuitee
B
Beate • couple • de
8
2025-09-03 • via Nuitee
S
Selver • extended_group • nl
10
Pros:

Big apartment, enough for a family for short term

Cons:

The code that was given in the message was wrong. I called the number, lady is only speaking German. I am a tourist who doesnt speak German and i had to use google translation with another phone to be able to get the correct code to enter inside. Not fun

2025-08-27 • via Nuitee
M
Manuel • family_with_children • de
8
2025-08-26 • via Nuitee
B
Bohdan • family_with_children • pl
7
Pros:

Location was good. Apartment was bright and clean.

Cons:

Self check in was a disaster. Pin for the safe box provided was not correct. Had to call them three times and wait for an hour

2025-08-21 • via Nuitee
J
Jorge • family_with_children • pt
8
Pros:

Estava de acordo com o descrito e destaca-se a limpeza

Cons:

O ralo do lavatório da casa de banho não abria o suficiente.
A porta do quarto para o hall de entrada fazia um pouco de barulho

2025-08-21 • via Nuitee
G
giuliana • family_with_children • it
7
Pros:

Posizione, disponibilità dello staff.

2025-08-12 • via Nuitee
V
van den Heuvel • couple • nl
8
2025-07-19 • via Nuitee
T
Tim • family_with_children • de
8
2025-07-09 • via Nuitee
B
Betzabe • group • mx
10
Great stay
Pros:

Property was very quiet, very clean, close to the station and not too far from touristic places by walk, would definitely stay here again

Cons:

I would have appreciated to have an extra toilet paper :)

2025-01-01 • via Nuitee
C
Colin • young couple • au
10
Exceptional
2024-08-16 • via Nuitee