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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Garden
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Daily housekeeping
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Shared lounge/TV area
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Outdoor furniture
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Invoice provided
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Key access
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CCTV in common areas
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24-hour security
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation
Emerald Serviced Apartment offers a luxurious stay in Ho Chi Minh City with stylish units equipped with modern amenities such as flat-screen TVs, kitchenettes, and free WiFi. The apartments also feature a sun terrace for guests to relax and enjoy the city view.
Convenient Location
Situated just 2 km from Saigon Exhibition and Convention Center, the property provides easy access to major attractions like Nha Rong Wharf and Fine Arts Museum. Guests can also explore nearby sights with available sightseeing tours.
Exceptional Services
Guests at Emerald Serviced Apartment can enjoy the convenience of free private parking, a shared lounge, and a paid airport shuttle service. The property ensures a comfortable and hassle-free stay for all visitors.
Book now for a luxurious and convenient stay at Emerald Serviced Apartment in Ho Chi Minh City.
Late check-in after 22:00 incurs a surcharge of USD 5 per booking.This property does not accommodate bachelor(ette) or similar parties.
Energy costs are not included in the price and will be charged according to guest use, upon departure.
A deposit may be required at the property.
Location
Guest Reviews
Felix is great staff and this hotel feels like home for me. Thankyou so much
I love this place great staff , Felih I think his name was, very helpful for me, nice guy.
I would not recommend staying here.
The hotel is located very far from the city center.
The room itself was dirty, and the overall cleanliness was disappointing. It definitely didn’t match the photos or my expectations.
The worst part, however, was how they handled my booking. Before I arrived, I was told that if my plans changed, I would be able to get a refund for the unused nights. Unfortunately, my trip had to be cut short, so I stayed only 3 days out of my 2-week reservation. The staff assured me they would process the refund, but they never did. It’s been over two weeks, and I still haven’t received anything.
Very disappointing experience. Poor customer service, misleading promises, and an unclean hotel. I would definitely stay somewhere else next time.
Nothing
All
Location
Everything else. I should check room better before I pay for 3 nights. On first night I notice dirty sheets, hole after someone smoke in that room and mold in bathroom. After first night I move out ASAP to different place. Staff took my phone number to contact about some refund and never get any response from them. Sending message on booking to property them with no replay.
Phòng đẹp, sạch sẽ, vị trí thuận lợi.
Phòng yên tỉnh, thoải mái
Không có điều gì
chỗ ở đầy đủ tiện nghi có cả bếp phòng sạch sẽ thật tuyệt vời khi ở đây
chỗ nghĩ yên tỉnh phòng sạch sẽ đầy đủ tiện nghi
I do not recommend this hotel.
The reality was completely different from what was shown in the photos. The room was dirty, the bed sheets had visible stains, and every table and surface was covered with marks and dirt. There was a stove in the room, but no cookware or kitchen utensils, making it impossible to use.
I had paid for a two-week stay, but I only stayed for three days because of unexpected circumstances. I contacted the property, explained the situation, and asked for a refund for the unused nights. They refused to return any of my money. There was no understanding, no flexibility, and no attempt to help.
Overall, this was a very disappointing experience. The hotel did not match its advertised photos, the cleanliness was unacceptable, and the customer service was even worse. I would not stay here again and cannot recommend this property to other travelers.
The bed was ok
The tv was not working and the receptionist reported the were aware of that. No action taken, just apologies.
The kitchen was totally empty, nothing at all but 2 tea cups. If you chose that accommodation because you wonder to cook something in the room, forget it. They were even unable to provide knives. Just two pots (not properly cleaned) were supplied for breakfast.
In the toilet nothing supplied but a small soap, small shampoo (toilet paper was available). I had to ask the receptionist for a hand soap as it was absent
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